---
description: Learn more about Merlin price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Merlin Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Merlin](/software/204340/merlin-software)

# Merlin

Canonical: https://www.capterra.co.za/software/204340/merlin-software

> Merlin provides crisis management software that allows organizations to manage information and communication during crises.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Merlin?

Government agencies and companies with crisis management teams and event organizers.

## About the vendor

- **Company**: Merlin Software
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €10,00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch
- **Available Countries**: Netherlands

## Features

- Alerts/Notifications
- Audit Trail
- Communications Management
- Corrective and Preventive Actions (CAPA)
- Disaster Recovery
- Incident Management
- Incident Reporting
- Investigation Management
- On Call Scheduling
- Secure Data Storage
- Task Management

## Support Options

- Email/Help Desk

## Category

- [Incident Management Software](https://www.capterra.co.za/directory/31332/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.capterra.co.za/directory/31332/incident-management/software)
- [Business Continuity Software](https://www.capterra.co.za/directory/30206/business-continuity/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.za/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.co.za/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.co.za/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.co.za/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.co.za/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/204340/merlin-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/204340/merlin-software> |
| de-AT | <https://www.capterra.at/software/204340/merlin-software> |
| de-CH | <https://www.capterra.ch/software/204340/merlin-software> |
| en | <https://www.capterra.com/p/204340/Merlin-Software/> |
| en-AE | <https://www.capterra.ae/software/204340/merlin-software> |
| en-AU | <https://www.capterra.com.au/software/204340/merlin-software> |
| en-CA | <https://www.capterra.ca/software/204340/merlin-software> |
| en-GB | <https://www.capterra.co.uk/software/204340/merlin-software> |
| en-IE | <https://www.capterra.ie/software/204340/merlin-software> |
| en-IL | <https://www.capterra.co.il/software/204340/merlin-software> |
| en-IN | <https://www.capterra.in/software/204340/merlin-software> |
| en-NZ | <https://www.capterra.co.nz/software/204340/merlin-software> |
| en-SG | <https://www.capterra.com.sg/software/204340/merlin-software> |
| en-ZA | <https://www.capterra.co.za/software/204340/merlin-software> |
| fr | <https://www.capterra.fr/software/204340/merlin-software> |
| fr-BE | <https://fr.capterra.be/software/204340/merlin-software> |
| fr-CA | <https://fr.capterra.ca/software/204340/merlin-software> |
| fr-LU | <https://www.capterra.lu/software/204340/merlin-software> |

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