---
description: Learn more about Veritouch price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Veritouch Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Veritouch](/software/204106/veritouch)

# Veritouch

Canonical: https://www.capterra.co.za/software/204106/veritouch

> CRM solution based on Dynamics 365, designed for financial services companies like banks, insurance firms, and credit unions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Veritouch?

Financial Institutions - Retail Banking - Corporate Banking - SME Banking -  Private Banking - Insurance

## About the vendor

- **Company**: VeriPark
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$1,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Serbian, Turkish
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan and 161 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Campaign Management
- Client Management
- Communication Management
- Contact Management
- Customer History
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- For Financial Institutions
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Multi-Channel Communication
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Segmentation
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (13 total)

- Azure AI services
- Azure Active Directory External Identities
- Azure DevOps
- Copilot
- Dynamics 365
- Dynamics 365 Customer Insights
- Dynamics 365 Customer Voice
- Dynamics 365 Sales
- Fiserv
- Mambu
- Oracle Banking Platform
- Temenos
- Temenos Digital

## Support Options

- Email/Help Desk
- Chat

## Category

- [Insurance CRM Software](https://www.capterra.co.za/directory/32554/insurance-crm/software)

## Related Categories

- [Insurance CRM Software](https://www.capterra.co.za/directory/32554/insurance-crm/software)
- [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Financial CRM Software](https://www.capterra.co.za/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/204106/veritouch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204106/VeriTouch/> |
| en-AE | <https://www.capterra.ae/software/204106/veritouch> |
| en-AU | <https://www.capterra.com.au/software/204106/veritouch> |
| en-CA | <https://www.capterra.ca/software/204106/veritouch> |
| en-GB | <https://www.capterra.co.uk/software/204106/veritouch> |
| en-IE | <https://www.capterra.ie/software/204106/veritouch> |
| en-IL | <https://www.capterra.co.il/software/204106/veritouch> |
| en-IN | <https://www.capterra.in/software/204106/veritouch> |
| en-NZ | <https://www.capterra.co.nz/software/204106/veritouch> |
| en-SG | <https://www.capterra.com.sg/software/204106/veritouch> |
| en-ZA | <https://www.capterra.co.za/software/204106/veritouch> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Veritouch","description":"VeriTouch is a vertical Customer Engagement (CRM) solution built o​n top of Microsoft Dynamics 365, optimized with industry best practices that enable financial institutions to place customer relationship management at the core of their digital transformation journey.​VeriTouch consolidates data from the organization's back-end systems and digital channels. It provides a unified front end with standardized processes to serve customers efficiently; streamlined and tailored solutions to solve customer's concerns and address their needs; recommendations and guided selling tools to deliver relevant and differentiated offers to customers. ​​VeriPark’s Copilots for financial services seamlessly integrate GenAI capabilities into our VeriTouch Banking CRM. Applicable industries: Retail, SME &amp; Corporate Banking, Insurance, Private Banking &amp; Wealth Management","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/70bb02ad-32d4-44c3-8756-32676ed58644.png","url":"https://www.capterra.co.za/software/204106/veritouch","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/204106/veritouch#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/204106/veritouch#faqs","mainEntity":[{"name":"What Is Veritouch?","@type":"Question","acceptedAnswer":{"text":"VeriTouch is a vertical Customer Engagement (CRM) solution built o​n top of Microsoft Dynamics 365, optimized with industry best practices that enable financial institutions to place customer relationship management at the core of their digital transformation journey.​VeriTouch consolidates data from the organization's back-end systems and digital channels. It provides a unified front end with standardized processes to serve customers efficiently; streamlined and tailored solutions to solve customer's concerns and address their needs; recommendations and guided selling tools to deliver relevant and differentiated offers to customers. ​​VeriPark’s Copilots for financial services seamlessly integrate GenAI capabilities into our VeriTouch Banking CRM. Applicable industries: Retail, SME & Corporate Banking, Insurance, Private Banking & Wealth Management","@type":"Answer"}},{"name":"Who Uses Veritouch?","@type":"Question","acceptedAnswer":{"text":"Financial Institutions - Retail Banking - Corporate Banking - SME Banking -Private Banking - Insurance","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance CRM Software","position":2,"item":"/directory/32554/insurance-crm/software","@type":"ListItem"},{"name":"Veritouch","position":3,"item":"/software/204106/veritouch","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/204106/veritouch#breadcrumblist"}]}
</script>
