--- description: Learn more about Entrata price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Entrata Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Real Estate Accounting Software](/directory/32689/real-estate-accounting/software) > [Entrata](/software/20372/entrata) # Entrata Canonical: https://www.capterra.co.za/software/20372/entrata Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/20372/entrata?page=2) > Entrata is the operating system that streamlines property management workflows with AI, automation, business intelligence, and more. > > Verdict: Rated **4.6/5** by 444 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Entrata? Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 444 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Entrata - **Location**: Lehi, US - **Founded**: 2003 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Accounting - Alerts/Notifications - Billing & Invoicing - CRM - Commercial Property Management Software - Commission Management - Contact Management - Customer Database - Document Management - Electronic Payments - Equipment Management - Expense Tracking - Facility Asset Management - Financial Management - Financial Reporting - For Property Managers - For Real Estate - General Ledger - Insurance Management - Inventory Management - Invoice Management - Late Fee Calculation - Lease Management - Lease Tracking - Maintenance Management - Maintenance Scheduling - Occupancy Management - Online Payments - Owner Portal - Payment Processing - Portfolio Management - Property Database - Property Management - Reminders - Rent Tracking - Reporting & Statistics - Scheduling - Task Management - Tax Management - Tenant Management - Tenant Portal - Tenant Screening - Tenant Tracking - Vacancy Management - Vendor Management - Work Order Management ## Integrations (3 total) - Domo - Google Analytics 360 - RealPage ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Real Estate Accounting Software](https://www.capterra.co.za/directory/32689/real-estate-accounting/software) ## Related Categories - [Real Estate Accounting Software](https://www.capterra.co.za/directory/32689/real-estate-accounting/software) - [Facility Management Software](https://www.capterra.co.za/directory/30211/facility-management/software) - [Rental Software](https://www.capterra.co.za/directory/30116/rental/software) - [Real Estate Property Management Software](https://www.capterra.co.za/directory/20050/real-estate-property-management/software) - [Mobile Home Park Management Software](https://www.capterra.co.za/directory/32653/mobile-home-park-management/software) ## Alternatives 1. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (601 reviews) 4. [Rent Manager](https://www.capterra.co.za/software/2732/rent-manager) — 4.6/5 (602 reviews) 5. [Innago](https://www.capterra.co.za/software/166893/innago) — 4.9/5 (503 reviews) ## Reviews ### "Not Perfect, but Still a Great Software" — 4.0/5 > **Mary** | *29 May 2024* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Overall the ease of use for Entrata is what I like most. When I first started, it didn't take long for me to get the hang of how Entrata works. The way everything is organized in the system as well is great and very user-friendly. The Entrata Help Center is very helpful, between the articles they have and customer support team they have. > > **Cons**: The part I like the least about Entrata is that when you're uploading documents or pictures, you can usually only upload one at a time. If it's just one or two documents, that's not too bad, but sometimes I'm uploading four or more items, and it slows me down when I'm trying to get my work done. There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're trying to look at or generate. > > Overall, my experience with Entrata has been a positive one. It's easy to use and is user-friendly. Even with the few things that I wish could change, it's been great as a whole. ----- ### "Entrata is hands-down the best property management software out there\!" — 5.0/5 > **Amanda** | *28 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: This is the most customizable property management software we have seen. Instead of just providing a platform, they truly provide a partnership and listen to what clients have to say. It's intuitive and user-friendly, and their dashboard makes it easy to manage tasks for each department. Our team had their to-do list and their goal is to clear it every day. Residents have given great feedback - from being able to pay rent online, to opening work orders, signing lease documents, and seeing their files. It provides transparency that it is so important for this industry. > > **Cons**: The only downside is paying for different products. With each added product, it's an added cost, which makes it difficult to sell it to owners. > > I've been a client of Entrata's since I started in this industry in 2010 - going on 16 years, and I have nothing but great things to say. I have seen so many changes, and all positive, with growth in mind. ----- ### "Not too shabby... not amazing." — 3.0/5 > **Joe** | *29 July 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: I like that it's a all in one platform. I don't have to go to several different platforms to do leasing, CRM, processing. billing/invoices, pricing. > > **Cons**: It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders... I have to back all the way out of the Renewal tab and then pull up the resident I want to email and THEN email them from their profile, select templated and then the template I wanted will show. So you have to do a lot of back and forth and a lot of "digging" to do a simple task like an email. Also the tect in reports in entrant and so small... even at setting 5. > > There is more positive than negative. Overall... I like it\! - Hines needs to do a roundtable to get our input on improvement. ----- ### "Thank God we are past implementation--all smoothing out well." — 4.0/5 > **Joy** | *08 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Also, the people who help us through issues are all first class. Great follow up from everyone. > > **Cons**: Things changed from what we were told. And making changes to forms now is difficult as things we did not know, needs adjustments. > > Excellent\! Great team of people. Implementation was painful but we knew it would be. Some surprises that were not explained right however everything got worked through well. My main contact person \[sensitive content hidden\] is outstanding. ----- ### "Entrata 2 years in" — 5.0/5 > **Nick** | *23 July 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to use once all of our information is integrated. It's great at keeping us organized. Happy to see that there continues to be improvements from the software. Being able to import csv files is also a BIG deal for me, so any additional reports that allow us to do that would be great. > > **Cons**: Integration is an issue sometimes. Also, it can be difficult to find which settings need to change in order to get something done. Sometimes multiple settings have to be changed before we are able to make the change we want to make. If there is a way to make it easier to identify which settings need to change in order to get something done would be great. > > Overall very happy with Entrata. The reports and ledgers are easy to understand and follow. I have been able to save a lot of time with the various reports they allow to be uploaded with a csv\! ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/20372/entrata?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/20372/entrata) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data