Who Uses Voiso?

Voiso is dedicated to make your call and contact center the best it can be. Agents enjoy intuitive dashboards. Supervisors enjoy performance insight through 50+ metrics

What Is Voiso?

Advanced hosted call center solution. Voiso is dedicated to make your call and contact center the best it can be. Agents enjoy intuitive dashboards. Supervisors enjoy performance insight through 50+ metrics
It takes only 2 minutes to deploy. Keep your phone numbers. Import all of your agents with one click.
Nothing to buy, no upfront costs.

Voiso Details

Voiso

http://voiso.com

Founded 2016

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Voiso pricing overview

See pricing plans

Voiso does not have a free version but does offer a free trial. Voiso paid version starts at US$49,00/month.


Starting Price

US$49,00/month See pricing details

Pricing Details

Flexible Pricing Pay only for the concurrent logins used each month

Free Version

No

Free Trial

Yes

Voiso deployment and support

Support

  • 24/7 (Live Rep)

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Voiso Features

  • CRM
  • Call Disposition
  • Call Recording
  • Call Scheduling
  • Call Scripting
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer

View full list of Auto Dialer Software

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

View full list of Call Centre Software

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

View full list of Customer Service Software

  • Alerts / Escalation
  • Automated Routing
  • Call Center Management
  • Customizable Branding
  • Document Storage
  • Email Integration
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Ticket Management
  • Workflow Configuration

View full list of Help Desk Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

Voiso Alternatives

More Voiso alternatives

Voiso Reviews

Read all reviews

Overall rating

5/5

Average score

Ease of Use 5
Customer Service 5
Features 5
Value for Money 5

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Phidias P.
System Administrator
Financial Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/10/05

"Great call quality and Service"

Comments: PReviously having many issues and complaints about calling and interuptions.
With Voiso the complaints and call issues are to the minimum.

Pros: User-friendly. Was easy to set up and swap from our current calling system we were using.

Cons: Comparing to other calling systems he hardly found any issues with the administration of the system

  • Reviewer Source 
  • Reviewed on 2020/10/05