Gmail

Who Uses Gmail?

Designed for businesses of all sizes, it is a cloud-based email marketing solution that assists with creating custom addresses, sending bulk emails and more.

What Is Gmail?

Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.

Gmail Details

Google

http://www.google.com

Founded 2012

Compare Gmail with similar products

Starting price

N/A
US$49,00/month
US$6,00/month
US$8,99/month

Free Version

Free Version Yes
Free Version Yes
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Gmail deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Videos

Gmail Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management

View full list of Email Management Software

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

View full list of Email Marketing Software

Gmail Alternatives

More Gmail alternatives

Average score

Overall
4,8
Ease of Use
4,8
Customer Service
4,5
Features
4,7
Value for Money
4,8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >10 001
Selena D.
Selena D.
Server/Bartender/assistant manager
Food & Beverages, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/01/09

"Gmail works for me"

Comments: I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros: Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout.
When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons: I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/01/09
Josh C.
Josh C.
Owner
Design, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/09/14

"Its free, get a gmail address instead of something else."

Comments: It's an amazing email system to use and there is really no reason not to have one or multiple. Great interface and plenty of free space.

Pros: It is amazingly free and also one of the best email interfaces for personal emails. I love that I can connect my business emails that are done through my cpanel hosting account right into gmail. I can check and send emails as my other accounts that are non gmail. Gmail gives you an amazingly generous amount of space for email and works that into their google drive system as well. You can get multiple email addresses if you need them. You can also use their chat which is very easy to search in both email and chat.

Cons: There is almost nothing to dislike. Every now and then the spam filter is a little overzealous or randomly an email doesn't get to the receiver though that may be how I wrote the email. That's very little to complain about with a free product.

  • Reviewer Source 
  • Reviewed on 2021/09/14
Christopher W.
Creative Director
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 2021/04/19

"No other alternatives for our business"

Comments: We didn't really want to use Gmail but there are very few alternatives for our business. We use Google Workspace for our company so unfortunately we are king of stuck with Gmail rather than choosing it ourselves. This is mainly due to the fact we we already pay for Gmail storage.

Pros: Integrating our customised business email addresses into Gmail is probably the most useful feature Gmail provides.

Cons: From the start of using Gmail for our business email addresses we constantly get a "something is wrong" alert on our accounts. Formatting doesn't work when cut and pasting other fonts or colours, and the general experience of Gmail is, well, clunky, if that's the word. While it offers lots of custom features it is hard to find out how to use them as the support is just a Google Forum, therefore spending far too long trying to find the right answer. Finally the limit to file size attachments is frustrating. As a media company I send large attachments and after surpassing the 25mb limit a link is then provided to the other remailing attachments. I'm then going back and reducing file sizes as it doesn't look professional in my opinion.

  • Reviewer Source 
  • Reviewed on 2021/04/19
Paige alexis S.
Paige alexis S.
Market research manager
Market Research, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/09/11

"Gmail is a great service I've used for years!"

Comments: I've been a daily user of Gmail for years now and even with having multiple emails I have always found it very easy to use on a daily basis, very easy to sift out what I don't like to see and what I want to see everyday. Gmail also has the future of if I've been getting an email from a company for a while that I haven't opened it will offer me to unsubscribe from them so that I don't receive those emails anymore.

Pros: I love being able to group different emails into folders like promotions, subscriptions and the emails that I mark important. It keeps things separate and more organized so that I don't have to look through hundreds of emails that don't pertain to what I am looking for at the time I'm able to just pull up what I need and it's very simple. I also have multiple emails and I love the feature of being able to either look at them separately or look at all of my emails all together. Gmail also does a great job of saving my contacts so that every time I'm going to send an email I just have to type the first or second letter and it pops up right away, very hassle free and a good use of time.

Cons: Honestly there aren't many things that I dislike about Gmail. Every update is always something useful there's never too many drastic changes that I can't integrate into my daily use right away. I've never had any problems sending or receiving emails. Overall my experience has been great so far.

  • Reviewer Source 
  • Reviewed on 2021/09/11
Aatif khurshaid K.
Aatif khurshaid K.
Student
Computer Software, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/09/08

"Gmail"

Comments: I have been using Gmail from quite a lot of time and love it for the features and functionalities that it offers beyond sending and receiving emails.

Pros: Gmail is the most popular and widely used email service now days. It provides its users with a lot of storage space to save emails and attachments. Sending and receiving email is very easy in it. It has dedicated mobile apps for ios and android and have two versions for web users, standard and basic web version. The basic web version is very simple and is intended for users with slow internet connectivity. Gmail account is also used to integrate a lot of google services like drive, maps, youtube etc thus making it more of necessity rather than just an email client and integrate all your data from these software at on place. It has a very good spam blocker which never lets a spam to slips past it to your inbox.

Cons: I personally do not see any shortcomings in gmail as it always keep getting better and better with time.

  • Reviewer Source 
  • Reviewed on 2021/09/08