Who Uses Gmail?

Designed for businesses of all sizes, it is a cloud-based email marketing solution that assists with creating custom addresses, sending bulk emails and more.

What Is Gmail?

Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.

Gmail Details

Google

http://www.google.com

Gmail Pricing Overview

Gmail has a free version and does not offer a free trial.

Pricing Details

The solution is offered for free.

Free Version

Yes

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Gmail Features

Email Marketing Software
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Gmail Reviews

Showing 5 of 1 987 reviews

Overall
4,8/5
Ease of Use
4,8/5
Customer Service
4,5/5
Features
4,7/5
Value for Money
4,8/5
Sejal S.
Software Engineer
Banking, 10 001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/06/08

"Gmail Review about the folders "

Comments: It is good but they have a huge competition with icloud from Apple.

Pros: The best part is that the most important emails are in my primary inbox, and the rest of them go into updates or promotions.

Cons: When I am waiting for an email and it is in updates or any folder but primary. Make your system stronger to categorize emails. One time I was waiting on an email from my job which was due in 48 hours but it was shifted to updates instead of primary and I did not receive the email.

  • Reviewer Source 
  • Reviewed on 2020/06/08
George R.
Lesson Manager/Head Coach
Sports, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/05/21

"Gmail Review"

Comments: I am communicating through large groups of people through gmail and they make it quite easy. My favorite part about gmail is its ability to schedule emails to be sent at certain times. I only spend so much time in the office and most of my time giving lessons, so the ability to send emails when I'm not in front of the computer is amazing.

Pros: The features of Gmail, specifically abilities to star or mark important emails make the software very user friendly. Many of the functions are easy to use and there are multiple ways to perform each task. I tend to distribute videos and large powerpoints or spreadsheets through gmail and there has never been a problem attaching media or other links to my emails.

Cons: Integration with my existing business was fairly easy, however, there are some features that I wish gmail would fix up. Security is obviously a large priority yet I tend to miss out on some emails from new possible clients or employees because their emails get sent to spam. This is a con of gmail and I take fault for missing clients and not being able to find their emails as soon as possible.

  • Reviewer Source 
  • Reviewed on 2020/05/21
Aasis Y.
Product Consultant
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2020/03/26

"Reliable and easy to navigate email service "

Comments: My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.

Pros: 1) Nudges: Gmail sends prompters for emails where a follow-up may be required. It comes in very handy especially when you have multiple emails to respond to every day.
2) Emails can easily be categorized based on the filter rules provided. It makes my life very easy since I get close to 500+ emails every day.
3) It can easily be used with other Google Suite products like Google Docs, Google Sheets etc.
4) hangouts integrated directly with Gmail makes it very easy to know who is online and directly reach out to them via chat/call.

Cons: 1) You cannot embed one email inside another email like an attachment. Many times, I have to refer to another mail while talking to colleagues or client and it is not possible to include that email in the form of an attachment by just dragging and dropping the email. this feature is available in Outlook and comes in very handy.
2) When there is a lot of back and forth on a single email thread, it is difficult to follow the mail thread in Gmail since it gets clustered.

  • Reviewer Source 
  • Reviewed on 2020/03/26
Christina D.
Student
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/04/23

"The wonderful functionality of Gmail "

Comments: I started using Gmail in high school because our teachers recommended it and ever since that moment, I have never switched. Personally I've never had issues with Gmail and any time I've called customer support they were very friendly, outgoing, and helpful and I really appreciate that because there is nothing worse than the customer support being rude to the customer. Overall 10/10 experience.

Pros: The thing I like the most about this software is that it's very user friend and the interface design was done very well. I like how it's designed for people of all ages to use. I also really like how there are a lot of simple features, but also a lot of more complicated features like data sheets and stats for the individuals looking for those complicated features.

Cons: It's really hard to think of cons for this software because it really has everything one could need, but if there is one improvement that I think could be made would be have the processing time be a little faster because sometimes it can lag, but other than that I don't really have any cons.

  • Reviewer Source 
  • Reviewed on 2020/04/23
Nequazanteria C.
mcdonalds staff member
Food & Beverages, 10 001+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/04/12

"Easy Email Service"

Comments: Gmail has helped me come into contact with my bank, job opportunities, and college scholarships. It has been my main source of contact in relations to my business life. I honestly could not function without it.

Pros: Gmail has honestly been a great help to me. I have used this form of email since the beginning of high school and i have been stuck on it every since. The format is easy to use and the customer support is very responsive and helpful. I would highly recommend this email platform.

Cons: Although this is an amazing platform i wish it had a way to put message alerts on certain emails that I find highly important. I also dislike the fact that many of important emails go into the spam category sometimes.

  • Reviewer Source 
  • Reviewed on 2020/04/12