Who Uses Gmail?

Designed for businesses of all sizes, it is a cloud-based email marketing solution that assists with creating custom addresses, sending bulk emails and more.

What Is Gmail?

Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.

Gmail Details

Google

http://www.google.com

Founded 2012

Compare Gmail with similar products

Starting price

N/A
US$24,00/month
US$10,00/month
US$6,00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Gmail deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Videos

Gmail Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management

View full list of Email Management Software

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

View full list of Email Marketing Software

Gmail Alternatives

More Gmail alternatives

Gmail Reviews

Read all reviews

Overall rating

4,8/5

Average score

Ease of Use 4,8
Customer Service 4,5
Features 4,7
Value for Money 4,8

Review software

Share your experiences with other software buyers.

Write a Review!
Selena D.
Server/Bartender/assistant manager
Food & Beverages, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/01/09

"Gmail works for me"

Comments: I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros: Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout.
When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons: I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/01/09
Shaunte H.
Owner/NailTech
Cosmetics, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/06/03

"Gmail is the BEST!!!"

Comments: I use Gmail for personal as well as business-related correspondences.

Pros: Easiest email service provider there is. I have switch back to Gmail from Outlook, Yahoo, and many other providers.

Cons: Love Gmail so I really honestly have nothing much to say that is bad. I've gotta play with the message filters a bit more to control my spam emails a bit better.

  • Reviewer Source 
  • Reviewed on 2021/06/03
Christopher W.
Creative Director
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 2021/04/19

"No other alternatives for our business"

Comments: We didn't really want to use Gmail but there are very few alternatives for our business. We use Google Workspace for our company so unfortunately we are king of stuck with Gmail rather than choosing it ourselves. This is mainly due to the fact we we already pay for Gmail storage.

Pros: Integrating our customised business email addresses into Gmail is probably the most useful feature Gmail provides.

Cons: From the start of using Gmail for our business email addresses we constantly get a "something is wrong" alert on our accounts. Formatting doesn't work when cut and pasting other fonts or colours, and the general experience of Gmail is, well, clunky, if that's the word. While it offers lots of custom features it is hard to find out how to use them as the support is just a Google Forum, therefore spending far too long trying to find the right answer. Finally the limit to file size attachments is frustrating. As a media company I send large attachments and after surpassing the 25mb limit a link is then provided to the other remailing attachments. I'm then going back and reducing file sizes as it doesn't look professional in my opinion.

  • Reviewer Source 
  • Reviewed on 2021/04/19
Aline D.
Business Owner
Business Supplies & Equipment, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/02/22

"Gmail makes my business correspondence easy to manage."

Comments: Overall, Gmail meets all of my business and personal needs. I have just integrated the smtp services in my website with Gmail which stops my business emails from going into my customers spam filter. I like the options of how to set up how I view my pages and the integration with other programs make it an easy application to work with.

Pros: Gmail is my email provider for business and personal. I switch from Microsoft years ago because Gmail was an online service that I could access from anywhere. It is within the Google umbrella and makes it simple to integrate with my day to day activities. It comes with many options such as filters, various screen displays, multiple emails, forwarding, and much more.

Cons: The only con I have with Gmail is how the emails are displayed when the Conversation View is turned on. There should be more options when enabling this option. It is an option that makes STREAK CRM work better when turned on but it is not very user friendly. Most of my emails have multiple users in it so emails sometimes get lost in the shuffle.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2021/02/22
Nadir S.
College House Dean
Higher Education, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/06/01

"Best Web-Based Email Client"

Comments: I have loved Gmail overall. It is well-integrated into the Google collaboration suite (Google Drive, Docs, Sheets, etc.). The service has excellent security features, great spam detection, and is free to use, as long as you are willing to see some fairly non-obtrusive ads.

Pros: The best feature of Gmail is undoubtedly the search. Google-powered search results inside your inbox add a ton of value. I use Gmail for personal use, used it as a student, and have purchased it for our family's non-profit. My current employer uses Outlook and O365. If you want to look for anything - an attachment, an email with a particular subject, you are all set in Gmail. In Outlook - good luck finding anything. And it will give you the garbage results after a significant wait.
Gmail can also keep you organized if you allow integration with Google's assistant and other services (calendar, meet, voice, etc).

Cons: This is not really a con, but it's not Gmail's strength: the service is not meant for use offline. You can add it to Outlook, but you'll lose most of it's online features. Online, you don't get things like mail-merge, or... as it may be obvious, offline access to your messages. I am almost always online, and my recent messages are downloaded to the mobile client.

  • Reviewer Source 
  • Reviewed on 2021/06/01