---
description: Learn more about CallMyDoc price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallMyDoc Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [CallMyDoc](/software/201547/callmydoc)

# CallMyDoc

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> CallMyDoc is a patient engagement tool that helps medical practices manage patient calls and messaging on a unified interface.
> 
> Verdict: Rated **4.7/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CallMyDoc?

CallMyDoc is AI-Enhanced Patient Call Management designed for doctors, medical practices, healthcare administrators, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 13 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sphinx Medical Technologies
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Priced on a per provider basis.  Averages 50% less than any competitors.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Mobile Access
- Online Scheduling
- Patient Intake
- Patient Portal
- Patient Records Management

## Integrations (6 total)

- EMR Software
- TouchWorks EHR
- Veradigm EHR
- Veradigm Practice Management
- athenaOne
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software)
- [Patient Scheduling Software](https://www.capterra.co.za/directory/33315/patient-scheduling/software)
- [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software)

## Alternatives

1. [Klara](https://www.capterra.co.za/software/203066/klara) — 4.6/5 (211 reviews)
2. [DocVilla](https://www.capterra.co.za/software/203619/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (843 reviews)
4. [CheckinAsyst](https://www.capterra.co.za/software/1014841/checkinasyst) — 4.4/5 (47 reviews)
5. [Review Wave](https://www.capterra.co.za/software/157424/review-wave) — 4.7/5 (70 reviews)

## Reviews

### "Practical Communication Solution" — 5.0/5

> **Daniel** | *26 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It addresses a clear need without unnecessary complexity. Implementation was manageable, and the interface is intuitive enough that adoption across teams did not require heavy training. It provides a structured way to handle patient communication while maintaining visibility across the organization.
> 
> **Cons**: There are areas where additional customization options could further improve flexibility, particularly for teams that like to tailor workflows. That said, the core functionality works reliably.
> 
> The platform delivers on its core purpose and integrates into existing processes without disruption. From a product leadership perspective, I value solutions that are focused and practical, and Callmydoc fits that description.

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### "Reliable Communication Tool That Keeps Our Care Team Connected" — 5.0/5

> **Travis** | *01 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CallMyDoc stands out on how it keeps patient communication organized and ensures nothing falls through the cracks. Our team can quickly respond to patient questions about exercises, medications, or symptoms even after hours. It also helps our clinical staff stay coordinated, so everyone knows who’s handling each message.
> 
> **Cons**: The only thing I found a bit challenging at first was getting everyone on the team familiar with the message routing setup. It took a little time for staff to get used to the workflow.
> 
> It helps us respond to patient questions quickly, coordinate care between therapists and clinicians, and keep track of important messages even outside of regular clinic hours.

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### "Reliable on-call communication that improves response times" — 5.0/5

> **Ben** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CallMyDoc offers a clear and organized approach to call routing and on call management. Notifications are delivered promptly, and having a centralized dashboard makes it easier to track messages and ensure accountability across the team. The system is straightforward to use and fits well into a busy clinical environment.
> 
> **Cons**: As with most healthcare software, there is a learning curve during initial setup, but once workflows are established, daily use is smooth. Continued product updates and refinements would be welcome as the platform evolves.
> 
> The platform provides a dependable way to manage patient calls and after hours communication, which is critical for any healthcare organization focused on timely responses and continuity of care. It has helped streamline internal workflows and reduce missed or delayed messages.

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### "Reliable solution for after hours patient communication" — 5.0/5

> **Sachin** | *17 January 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: CallMyDoc provides a structured and reliable way to manage patient messages in one place. The after hours messaging and escalation features are especially valuable, as they help ensure that urgent post procedure questions are addressed promptly. The platform is easy for clinical and administrative teams to use and supports consistent communication across locations.
> 
> **Cons**: Initial workflow setup requires thoughtful planning to align escalation protocols and on-call coverage. Once established, the system runs smoothly and integrates well into daily operations.
> 
> CallMyDoc has proven to be a dependable platform for managing patient communication, particularly outside of regular clinic hours. It ensures that patient concerns are captured, reviewed, and escalated appropriately, which is essential in a medical aesthetics setting.

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### "Improving Communication and Call Management" — 5.0/5

> **Julie** | *10 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What stood out most to us was the improvement in how patient calls are handled. Calls are directed to the appropriate teams more consistently, which helps reduce delays and missed messages. Having a clear record of call interactions has also been helpful for follow up and coordination between clinical and administrative staff.
> 
> **Cons**: There was a brief period where staff needed time to become familiar with the workflow. Once the team understood how the routing and documentation worked, the process became more straightforward.
> 
> The platform has helped bring more structure to patient communication, particularly in managing incoming calls and documenting interactions. It supports better coordination between departments and helps ensure patient concerns are addressed in a timely manner.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/201547/callmydoc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201547/CallMyDoc/> |
| en-AE | <https://www.capterra.ae/software/201547/callmydoc> |
| en-AU | <https://www.capterra.com.au/software/201547/callmydoc> |
| en-CA | <https://www.capterra.ca/software/201547/callmydoc> |
| en-GB | <https://www.capterra.co.uk/software/201547/callmydoc> |
| en-IE | <https://www.capterra.ie/software/201547/callmydoc> |
| en-IL | <https://www.capterra.co.il/software/201547/callmydoc> |
| en-IN | <https://www.capterra.in/software/201547/callmydoc> |
| en-NZ | <https://www.capterra.co.nz/software/201547/callmydoc> |
| en-SG | <https://www.capterra.com.sg/software/201547/callmydoc> |
| en-ZA | <https://www.capterra.co.za/software/201547/callmydoc> |

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