---
description: Learn more about Ascent360 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Ascent360 Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Data Platforms](/directory/31334/customer-data-platform/software) > [Ascent360](/software/199679/ascent360)

# Ascent360

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> Turn your customer data into sales with the tool that makes it easy to segment, personalize \&amp; automate your marketing.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ascent360?

Ascent360 serves various mid-market and enterprise B2C brands. Focused industries include but are not limited to: Retail, Outdoor, Apparel, Resorts, Ski Resorts, Jewelry, and Bike Retailers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ascent360
- **Location**: Golden, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Ascent360's pricing is based on database size. Pricing starts at $10/month for up to 250 contacts. We have one-click integrations with Lightspeed, BigCommerce, WooCommerce, and Shopify and over 100 premium integrations.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- A/B Testing
- CRM
- Campaign Analytics
- Campaign Management
- Contact Management
- Customer Profiles
- Customer Segmentation
- Drip Campaigns
- Email Marketing
- Email Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Marketing Automation
- Multi-Channel Marketing
- Personalization
- ROI Tracking
- Segmentation
- Social Marketing
- Template Management
- Third-Party Integrations
- Website Visitor Tracking

## Integrations (4 total)

- BigCommerce
- Lightspeed eCommerce
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)

## Related Categories

- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)
- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)

## Alternatives

1. [ContactPigeon](https://www.capterra.co.za/software/168153/contactpigeon) — 5.0/5 (283 reviews)
2. [DESelect](https://www.capterra.co.za/software/197534/deselect) — 4.6/5 (37 reviews)
3. [Klaviyo](https://www.capterra.co.za/software/156699/klaviyo) — 4.6/5 (524 reviews)
4. [SALESmanago Marketing Automation](https://www.capterra.co.za/software/134496/salesmanago-marketing-automation) — 4.5/5 (246 reviews)
5. [Meiro](https://www.capterra.co.za/software/190554/meiro) — 4.9/5 (22 reviews)

## Reviews

### "Incredible Support" — 4.0/5

> **Travis** | *27 April 2020* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it.
> 
> **Cons**: It's getting better, but at times the speed of the software is slower than what I've seen from other systems.

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### "CRM for the people\!" — 5.0/5

> **Michael** | *23 April 2021* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We have a small marketing staff, but with big needs. When we were preparing for a ski season during the pandemic, it became immediately clear we needed a CRM to keep in touch with guests regarding requirements of our guests. The pre-arrival emails were successful and easy to deply, in addition to the other communications tools.
> 
> **Cons**: I wish there were more options for analytics out-of-the box, but the tools are sufficient. I was weary of handing off the email design to other staff members due to the complexity.
> 
> Very, very positive. I recommend them at every opportunity. Automation really streamlined and greatly enhanced our feedback mechanisms.

-----

### "An Indispensable Part of Our Marketing and Customer Relationship Building" — 5.0/5

> **Todd** | *30 March 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. &#10;&#10;Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers.&#10;&#10;We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. &#10;&#10;Can't recommend them highly enough
> 
> **Cons**: The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes.
> 
> Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more.

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### "Ascent360 for our Bike Shop" — 4.0/5

> **Greg** | *13 October 2023* | Sporting Goods | Recommendation rating: 9.0/10
> 
> **Pros**: The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away
> 
> **Cons**: The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360
> 
> I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores

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### "Ascent360 for Resort Use" — 5.0/5

> **Siobhan** | *10 March 2023* | Recreational Facilities & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to integrate all of our different resort programs into Ascent360 and create targeted marketing campaigns depending on our needs is an invaluable tool and has resulted in measurable growth. The ability to automate these campaigns makes it easy to set and forget, saving time.
> 
> **Cons**: There is a bit of a learning curve when using Ascent360; however, once you learn the program it's fairly easy to manage.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/199679/ascent360)

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