---
description: Learn more about Avoma price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avoma Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [Avoma](/software/198141/avoma)

# Avoma

Canonical: https://www.capterra.co.za/software/198141/avoma

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.za/software/198141/avoma?page=2)

> End-to-end AI meeting assistant for customer-facing teams.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Avoma?

Customer Facing Teams

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Avoma
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$40,00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Agenda Management
- Chatbot
- Meeting Preparation Tools
- Minutes Management
- Pipeline Management
- Process/Workflow Automation
- Recording
- Reporting/Analytics
- Scheduling
- Speech Recognition
- Virtual Personal Assistant (VPA)

## Support Options

- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)
- [Meeting Software](https://www.capterra.co.za/directory/30802/meeting/software)
- [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)

## Alternatives

1. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Sembly](https://www.capterra.co.za/software/1032853/sembly) (0 reviews)
3. [ChatBot](https://www.capterra.co.za/software/166420/chatbot) — 4.6/5 (66 reviews)
4. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [TextCortex AI](https://www.capterra.co.za/software/1018715/textcortex-ai) — 4.7/5 (236 reviews)

## Reviews

### "Avoma beat Gong and ChorusAI on price and product" — 5.0/5

> **Ryan** | *11 June 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology
> 
> **Cons**: Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms
> 
> We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately.

-----

### "La mejor IA para análisis de conversaciones con clientes" — 5.0/5

> **Gabriela** | *08 July 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes.
> 
> **Cons**: Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados.
> 
> Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas.

-----

### "A Helpful Conversational Intelligence Solution" — 4.0/5

> **Emetu** | *04 December 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like the speech analytics features
It comes with best AI features
It makes sales coaching easy
> 
> **Cons**: Nothing has failed yet. All the features of Avoma has been helpful.

-----

### "A lot of Bang for your Buck" — 5.0/5

> **Verified Reviewer** | *19 July 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Automatic zoom call/meeting recording and integration. Speech to text for easy review.
> 
> **Cons**: User interface could be a little easier to navigate, but very minor.
> 
> Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price.

-----

### "Un logiciel impeccable" — 5.0/5

> **Moïse** | *22 June 2023* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus
> 
> **Cons**: Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.za/software/198141/avoma?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/198141/avoma)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/198141/Avoma/> |
| en-AE | <https://www.capterra.ae/software/198141/avoma> |
| en-AU | <https://www.capterra.com.au/software/198141/avoma> |
| en-CA | <https://www.capterra.ca/software/198141/avoma> |
| en-GB | <https://www.capterra.co.uk/software/198141/avoma> |
| en-IE | <https://www.capterra.ie/software/198141/avoma> |
| en-IL | <https://www.capterra.co.il/software/198141/avoma> |
| en-IN | <https://www.capterra.in/software/198141/avoma> |
| en-NZ | <https://www.capterra.co.nz/software/198141/avoma> |
| en-SG | <https://www.capterra.com.sg/software/198141/avoma> |
| en-ZA | <https://www.capterra.co.za/software/198141/avoma> |
| fr | <https://www.capterra.fr/software/198141/avoma> |
| fr-BE | <https://fr.capterra.be/software/198141/avoma> |
| fr-CA | <https://fr.capterra.ca/software/198141/avoma> |
| fr-LU | <https://www.capterra.lu/software/198141/avoma> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Avoma","description":"Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/537a5db9-ba23-4fb7-997e-7181f64af76b.png","url":"https://www.capterra.co.za/software/198141/avoma","@id":"https://www.capterra.co.za/software/198141/avoma#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":6},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/software/198141/avoma#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Avoma?","@type":"Question","acceptedAnswer":{"text":"Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and","@type":"Answer"}},{"name":"Who Uses Avoma?","@type":"Question","acceptedAnswer":{"text":"Customer Facing Teams","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/198141/avoma#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/30938/artificial-intelligence/software","@type":"ListItem"},{"name":"Avoma","position":3,"item":"/software/198141/avoma","@type":"ListItem"}]}]}
</script>