---
description: Learn more about hotline price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: hotline Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [hotline](/software/197867/hotline)

# hotline

Canonical: https://www.capterra.co.za/software/197867/hotline

> The hotline hotelsoftware/PMS offers the best price-performance ratio, is intuitive \& individually tailored to your hotel. Since 1986.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses hotline?

Individual hotels (no chains)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SoftTec
- **Founded**: 1986

## Commercial Context

- **Starting Price**: €499,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: German
- **Available Countries**: Germany

## Features

- Accounting
- Booking Notes
- CRM
- Customer Support
- Group Reservations
- Online Booking
- Payment Processing

## Support Options

- 24/7 (Live rep)

## Category

- [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software)

## Related Categories

- [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software)
- [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (465 reviews)
3. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (704 reviews)
4. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (601 reviews)
5. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)

## Reviews

### "High performance progamm" — 4.0/5

> **Ann-Katrin** | *07 February 2020* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: You will find all important functions you need in a hotelsystem. Systems is long time on the market so they collect a lot of knowhow.
> 
> **Cons**: Software is programmed for a big range of clients, so it takes little bit longer to realise individuell wishes and system is very complex. But support helps fast and is really competent.
> 
> In the beginning it took a long time to find and set the relevant points in the system. The support team helps you very well through all settings and does not let you down. I am always amazed that there is already a function somewhere in the system for all requests. That certainly makes the long experience, always exciting. Finding it on its own is not easy and I would not recommend it. But the regular trainings and intensive support in the initial phase help very well.

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### "Beste Hotelsoftware, die wir hatten" — 5.0/5

> **Melanie** | *12 November 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Neue Rezeptionsmitarbeiter finden sich sehr schnell zurecht. Wenn man mal weiß, wie es geht, ist es einfach nur super. Die Hotelsoftware hat all unsere Wünsche erfüllt. Wir wurden von Anfang an sehr nett betreut und die offenen Fragen wurden immer sehr schnell geklärt. Wir haben uns davor viele andere Systeme angeschaut, die sehr viel teurer waren und wir sind wirklich überrascht, dass die hotline Hotelsoftware wirklich alles kann, was wir uns wünschen. Zusätzlich haben wir dann noch ein paar Zusatzmodule und Schnittstellen mit gekauft und sind super glücklich damit. Auch den Support erreicht man immer sofort und alle sind sehr hilfsbereit und nett.
> 
> **Cons**: Eigentlich fällt mir da jetzt nichts ein. Vielleicht kann man die Optik irgendwann mal etwas aufhübschen, aber alles funktioniert und wir mögen die Ansicht.

## Links

- [View on Capterra](https://www.capterra.co.za/software/197867/hotline)

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