--- description: Learn more about Aaniie price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aaniie Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Aaniie](/software/197065/smartcare) # Aaniie Canonical: https://www.capterra.co.za/software/197065/smartcare Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/197065/smartcare?page=2) > Aaniie, formerly Smartcare, is a complete digital home care platform that improves caregiver satisfaction, engagement, and retention. > > Verdict: Rated **4.4/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Aaniie? Non-medical/private-duty home care providers of any size with all-payer mixes. Aaniie ensures best practice workflows, streamlined scheduling, billing \& payroll, and provides deep business insights. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 19 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SMARTcare Software - **Location**: Eau Claire, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$195,00 - **Pricing model**: Flat Rate - **Pricing Details**: No hidden fees. Smartcare Software has pricing that is ideal for any size home care organization. From small independent home care start-ups to multi-site and well-established national home care franchisers. Base pricing is determined by the number of active clients per month with packages for Startups, single-site, multi-site, national, and franchises. For more details, contact Smartcare Software (smartcaresoftware.com). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Calendar Management - Care Plan Management - Claims Management - Client Management - Compliance Management - Employee Management - Mobile Access - Patient Records Management ## Integrations (2 total) - Google Calendar - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.capterra.co.za/directory/10036/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.capterra.co.za/directory/10036/home-health-care/software) - [Home Care Software](https://www.capterra.co.za/directory/30812/home-care/software) ## Alternatives 1. [GEOH](https://www.capterra.co.za/software/207985/geoh) — 4.9/5 (148 reviews) 2. [eRSP](https://www.capterra.co.za/software/129443/ersp) — 4.2/5 (99 reviews) 3. [AxisCare](https://www.capterra.co.za/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [CareSmartz360](https://www.capterra.co.za/software/147660/caresmartz360) — 4.8/5 (181 reviews) 5. [ShiftCare](https://www.capterra.co.za/software/1016141/shiftcare) — 4.6/5 (144 reviews) ## Reviews ### "Great platform and customer service" — 5.0/5 > **Beth** | *19 November 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great\! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us\! I recommend Aaniie without hesitation. > > **Cons**: The issues with program we didn't like are being fixed by the developers. No other issues. ----- ### "Worst CRM I have ever used" — 2.0/5 > **Ruth** | *01 November 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: the option to personalize the client and caregiver experience, lots of features such as ATS, automation > > **Cons**: everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility > > The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever. ----- ### "This software saved my life" — 4.0/5 > **Amber** | *20 November 2024* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: When you have a question or comment on how to improve the software. Aaniie lets you know that your questions and comments have been taking into consideration and will have an answer for you as soon as they can. > > **Cons**: Scheduling is hard because schedules can be deleted without anyone doing anything with a clients schedule > > Aniie is a great software for companies needing to schedule multiple caregivers and clients. ----- ### "atHome with Western Home Communities" — 4.0/5 > **Melanie** | *20 November 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Aaniie is user friendly\! I have only began to learn this program and look forward to learning more\! \[sensitive content hidden\] has been so helpful\! > > **Cons**: Nothing so far - still learning all there is to know with it\! > > The experience has been great so far with Aaniie\! ----- ### "Smartcare" — 5.0/5 > **Mark** | *31 July 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use for both admin and field. Scheduleing, payroll, billing and on boarding are all a dream > > **Cons**: Could be better in the client set up with tasks, multilingual app would help > > Fantastic. \[SENSITIVE CONTENT HIDDEN\] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday. 10 days to get paid by the VA unheard of. Great process, great product. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/197065/smartcare?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/197065/smartcare) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data