--- description: Learn more about Fireflies price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fireflies Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Fireflies](/software/197037/fireflies) # Fireflies Canonical: https://www.capterra.co.za/software/197037/fireflies Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/197037/fireflies?page=2) > Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights. > > Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 735 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Recording - Recording ## Integrations (7 total) - Claude - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software) ## Related Categories - [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software) - [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software) ## Alternatives 1. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (561 reviews) 2. [Outreach](https://www.capterra.co.za/software/159318/outreach) — 4.4/5 (311 reviews) 3. [Apollo.io](https://www.capterra.co.za/software/158696/apollo) — 4.5/5 (395 reviews) 4. [Eric.ai](https://www.capterra.co.za/software/1072597/Eric-ai) — 4.9/5 (15 reviews) 5. [Jiminny](https://www.capterra.co.za/software/180829/jiminny) — 4.2/5 (13 reviews) ## Reviews ### "Fireflies.ai has become an essential part of my professional workflow" — 5.0/5 > **Michiel** | *11 June 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Fireflies is accurate, efficient and very good value for money. The summaries are useful, the transcripts are generally reliable, and the platform has a strong range of features that make it easy to revisit discussions and identify action points. The mobile app is also extremely useful and, in my experience, just as effective as the desktop/browser-based version. Being able to record telephone calls and in-person meetings and then upload the audio for transcription and summary is particularly valuable. > > **Cons**: The transcription is not always as strong when foreign languages are used, and it can sometimes become confused when languages are mixed in the same meeting. It also does not always add itself to meetings automatically. Another issue is that, where several team members are on the same call, the meeting is sometimes captured by another team member’s Fireflies agent rather than mine. This is manageable because I still have access to the summaries, but it does mean I have less functionality. In particular, I cannot always make changes to summaries and transcripts generated through someone else’s Fireflies agent. > > Fireflies.ai has genuinely changed the way I work in my professional practice. I use it every day for online meetings, telephone calls and in-person consultations. I have never been particularly good at keeping detailed notes during meetings and historically relied far too heavily on memory. Fireflies has largely solved that problem for me by accurately transcribing and summarising meetings, calls and consultations. It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently. For my purposes, it offers excellent value for money and has become one of the most important tools in my daily workflow. I would highly recommend Fireflies.ai to professionals who attend regular meetings, take instructions, conduct consultations or need reliable records of discussions. It has saved me a significant amount of time and has improved the quality and consistency of my follow-up work. ----- ### "Fireflies helps me every day now :)" — 5.0/5 > **Daniel** | *16 March 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Multi-language support. My meetings are in different languages, and often a mixture of more than one language, not just in one meeting, but within a sentence. Even though I can only select one language per meeting, Fireflies picks up all of the languages and transcribes them appropriately. It's really convenient to get a transcript that supports that. If they add the ability to set multiple languages per meeting, that would be really helpful, but so far this way a major benefit for me. :) Oh also, when you change the speakers name, the whole transcript get updated instantly, no need to wait for it to reanalyse the whole recording again. > > **Cons**: The app design/layout is a little stale. There is little visual separation between meetings, so it's easy to get lost. > > I started using Fireflies mostly because my "other" subscription ran out of minutes and I couldn't extend it any more. I had to urgently record a meeting and I wasn't able to even record, I remembered that I had a Fireflies account and within 30 seconds I was recording the meeting. Since then, I have been using Fireflies almost exclusively and haven't looked back. ----- ### "Great Meeting Summaries AI - Fireflies" — 5.0/5 > **Nape** | *20 May 2026* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Meeting summaries are great. The Destop version can summarise on the go. Uploading, transcribing and summarising recorded meetings works well, even idf the audio is poor. > > **Cons**: None. Maybe, It can be improved in terms of special terminology and acronyms by allowing me to replace words it got wrong from the audio and then retraining itself to know the word/acronym and its pronunciation in the future > > Love it\! It works wonders for me. I have been using Fireflies since 2025, and I have stuck with it ever since. This is after trying multiple Apps for with not much success. ----- ### "Great software for transcribing" — 5.0/5 > **Dakalo** | *26 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Transcribes very well and accurately. It also provides a great summary of the meeting/recording, whilst getting the action or tasks and dates clearly stipulated. It also gets the tasks correctly to the assigned person > > **Cons**: The free account is limited. Also, when there are many people talking, sometimes the software does not get the participants correctly if you label speakers. > > Overall, it is easy to use. You can easily import audio and transcribe, and you can easily use AI to get insights into your meetings. Works great on both online and in-person meetings. ----- ### "Innovative and constantly adding new features." — 5.0/5 > **Verified Reviewer** | *22 April 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Innovative and constantly adding new features. Translations remarkably accurate and summaries meaningful. > > **Cons**: Will personally prefer a more professional name\! . > > Very positive\! experience. . . ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/197037/fireflies?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/197037/fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data