---
description: Learn more about Fireflies price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Fireflies Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Fireflies](/software/197037/fireflies)

# Fireflies

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> Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.
> 
> Verdict: Rated **4.9/5** by 657 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 657 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fireflies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Recording
- Recording

## Integrations (6 total)

- Google Calendar
- Google Drive
- Google Meet
- Microsoft Teams
- Notion
- Zoom Workplace

## Category

- [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)

## Alternatives

1. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (560 reviews)
2. [Outreach](https://www.capterra.co.za/software/159318/outreach) — 4.4/5 (310 reviews)
3. [Apollo.io](https://www.capterra.co.za/software/158696/apollo) — 4.5/5 (393 reviews)
4. [Eric.ai](https://www.capterra.co.za/software/1072597/Eric-ai) — 4.9/5 (15 reviews)
5. [Jiminny](https://www.capterra.co.za/software/180829/jiminny) — 4.2/5 (13 reviews)

## Reviews

### "Fireflies helps me every day now :)" — 5.0/5

> **Daniel** | *16 March 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Multi-language support. My meetings are in different languages, and often a mixture of more than one language, not just in one meeting, but within a sentence. Even though I can only select one language per meeting, Fireflies picks up all of the languages and transcribes them appropriately. It's really convenient to get a transcript that supports that.
If they add the ability to set multiple languages per meeting, that would be really helpful, but so far this way a major benefit for me. :)
Oh also, when you change the speakers name, the whole transcript get updated instantly, no need to wait for it to reanalyse the whole recording again.
> 
> **Cons**: The app design/layout is a little stale. There is little visual separation between meetings, so it's easy to get lost.
> 
> I started using Fireflies mostly because my "other" subscription ran out of minutes and I couldn't extend it any more. I had to urgently record a meeting and I wasn't able to even record, I remembered that I had a Fireflies account and within 30 seconds I was recording the meeting. Since then, I have been using Fireflies almost exclusively and haven't looked back.

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### "Great Meeting Summaries AI - Fireflies" — 5.0/5

> **Nape** | *20 May 2026* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Meeting summaries are great. The Destop version can summarise on the go. Uploading, transcribing and summarising recorded meetings works well, even idf the audio is poor.
> 
> **Cons**: None. 
Maybe, It can be improved in terms of special terminology and acronyms by allowing me to replace words it got wrong from the audio and then retraining itself to know the word/acronym and its pronunciation in the future
> 
> Love it\! It works wonders for me. I have been using Fireflies since 2025, and I have stuck with it ever since. This is after trying multiple Apps for with not much success.

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### "Great software for transcribing" — 5.0/5

> **Dakalo** | *26 April 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Transcribes very well and accurately. It also provides a great summary of the meeting/recording, whilst getting the action or tasks and dates clearly stipulated. It also gets the tasks correctly to the assigned person
> 
> **Cons**: The free account is limited. Also, when there are many people talking, sometimes the software does not get the participants correctly if you label speakers.
> 
> Overall, it is easy to use. You can easily import audio and transcribe, and you can easily use AI to get insights into your meetings. Works great on both online and in-person meetings.

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### "Innovative and constantly adding new features." — 5.0/5

> **Verified Reviewer** | *22 April 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Innovative and constantly adding new features. Translations remarkably accurate and summaries meaningful.
> 
> **Cons**: Will personally prefer a more professional name\!                                                                                                          .
> 
> Very positive\! experience.                                  .                                      .

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### "Excellent AI meeting recorder" — 5.0/5

> **Verified Reviewer** | *26 April 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity. Accuracy. Great way to keep archive of all meetings and notes.  Easy to search for prior meetings.
> 
> **Cons**: Pre Settings for meetings on website could be easier and more user friendly to set up in advance. Fopr some reason only joins my Teams meetings, not google meets.
> 
> Excellent\! Easy to use, great to find past meetings and non intimidating.  Easy to search as well. Thank you

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## Links

- [View on Capterra](https://www.capterra.co.za/software/197037/fireflies)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197037/Fireflies/> |
| en-AE | <https://www.capterra.ae/software/197037/fireflies> |
| en-AU | <https://www.capterra.com.au/software/197037/fireflies> |
| en-CA | <https://www.capterra.ca/software/197037/fireflies> |
| en-GB | <https://www.capterra.co.uk/software/197037/fireflies> |
| en-IE | <https://www.capterra.ie/software/197037/fireflies> |
| en-IL | <https://www.capterra.co.il/software/197037/fireflies> |
| en-IN | <https://www.capterra.in/software/197037/fireflies> |
| en-NZ | <https://www.capterra.co.nz/software/197037/fireflies> |
| en-SG | <https://www.capterra.com.sg/software/197037/fireflies> |
| en-ZA | <https://www.capterra.co.za/software/197037/fireflies> |

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