---
description: Learn more about iWarranty price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iWarranty Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Warranty Management Software](/directory/31558/warranty-management/software) > [iWarranty](/software/195462/iwarranty)

# iWarranty

Canonical: https://www.capterra.co.za/software/195462/iwarranty

> Manage warranty claims, returns, and supplier recovery centrally and in a product context and analyze product performance.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses iWarranty?

All product manufacturers - their dealers, suppliers, distributors, and service centers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PTC
- **Location**: Needham, US
- **Founded**: 1985

## Commercial Context

- **Starting Price**: US$50 000,00
- **Pricing model**: Per User
- **Pricing Details**: Please contact PTC for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, United Kingdom, United States

## Features

- Contract/License Management
- Eligibility Verification
- Parts Management
- Repair Management
- Reporting/Analytics
- Returns Management
- Service Management
- Warranty Claims Management
- Warranty Tracking
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Warranty Management Software](https://www.capterra.co.za/directory/31558/warranty-management/software)

## Alternatives

1. [ServiceWorks](https://www.capterra.co.za/software/183679/serviceworks) — 3.6/5 (115 reviews)
2. [ScalePad Lifecycle Manager](https://www.capterra.co.za/software/184071/scalepad) — 4.6/5 (10 reviews)
3. [Retino](https://www.capterra.co.za/software/1040740/retino) — 5.0/5 (15 reviews)
4. [Dyrect](https://www.capterra.co.za/software/1034648/dyrect) — 4.6/5 (10 reviews)
5. [WarrantyHub](https://www.capterra.co.za/software/1031361/bidboxpro) — 5.0/5 (6 reviews)

## Reviews

### "Good system" — 4.0/5

> **Eduardo** | *26 May 2020* | Machinery | Recommendation rating: 7.0/10
> 
> **Pros**: Collects many information automatically from the EPR system
> 
> **Cons**: Missing mobile application to be able to build warranty reports directly from the field.

-----

### "iWarranty" — 4.0/5

> **Jim** | *08 February 2021* | Consumer Goods | Recommendation rating: 6.0/10
> 
> **Pros**: We utilize this product for external repairs management. It is heavily customized for our use. Our service department considers it a good application.
> 
> **Cons**: Because we are so customized it is difficult to upgrade

## Links

- [View on Capterra](https://www.capterra.co.za/software/195462/iwarranty)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/195462/iwarranty> |
| de-AT | <https://www.capterra.at/software/195462/iwarranty> |
| de-CH | <https://www.capterra.ch/software/195462/iwarranty> |
| en | <https://www.capterra.com/p/195462/iWarranty/> |
| en-AE | <https://www.capterra.ae/software/195462/iwarranty> |
| en-AU | <https://www.capterra.com.au/software/195462/iwarranty> |
| en-CA | <https://www.capterra.ca/software/195462/iwarranty> |
| en-GB | <https://www.capterra.co.uk/software/195462/iwarranty> |
| en-IE | <https://www.capterra.ie/software/195462/iwarranty> |
| en-IL | <https://www.capterra.co.il/software/195462/iwarranty> |
| en-IN | <https://www.capterra.in/software/195462/iwarranty> |
| en-NZ | <https://www.capterra.co.nz/software/195462/iwarranty> |
| en-SG | <https://www.capterra.com.sg/software/195462/iwarranty> |
| en-ZA | <https://www.capterra.co.za/software/195462/iwarranty> |
| fr | <https://www.capterra.fr/software/195462/iwarranty> |
| fr-BE | <https://fr.capterra.be/software/195462/iwarranty> |
| fr-CA | <https://fr.capterra.ca/software/195462/iwarranty> |
| fr-LU | <https://www.capterra.lu/software/195462/iwarranty> |
| nl | <https://www.capterra.nl/software/195462/iwarranty> |
| nl-BE | <https://www.capterra.be/software/195462/iwarranty> |

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