---
description: Learn more about Jira price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jira Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira)

# Jira

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> Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
> 
> Verdict: Rated **4.4/5** by 15498 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jira?

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15498 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7,91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- Activity Dashboard
- Assignment Management
- Business Process Automation
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Commenting/Notes
- Continuous Delivery
- Dashboard
- Data Visualization
- Email Marketing
- Employee Database
- Employee Management
- Employee Scheduling
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Ideation
- Incident Management
- Integrated Development Environment
- Issue Tracking
- Log Collection
- Marketing Automation
- Marketing Calendar
- Messaging
- Multiple Projects
- Process Modeling & Designing
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Quality Assurance
- Real-Time Chat
- Real-Time Reporting
- Real-Time Updates
- Resource Scheduling
- Sprint Planning
- Tagging
- Task Editing
- Task Progress Tracking
- Templates
- Time Tracking
- Version Control
- Visualization
- Workflow Configuration

... and 60 more features

## Integrations (50 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 35 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software)

## Related Categories

- [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software)
- [Task Management Software](https://www.capterra.co.za/directory/10030/task-management/software)
- [App Development Software](https://www.capterra.co.za/directory/30082/application-development/software)
- [Bug Tracking Software](https://www.capterra.co.za/directory/30090/bug-tracking/software)
- [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software)

## Alternatives

1. [monday AI Work Platform](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6123 reviews)
2. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13744 reviews)
3. [Trello](https://www.capterra.co.za/software/1010321/trello) — 4.5/5 (23630 reviews)
4. [Clockify](https://www.capterra.co.za/software/169607/clockify) — 4.8/5 (9270 reviews)
5. [Wrike](https://www.capterra.co.za/software/76113/wrike) — 4.4/5 (3042 reviews)

## Reviews

### "Jira Review" — 5.0/5

> **Verified Reviewer** | *09 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I love the most about Jira is that you can consolidate tools between departments and the Sales, Marketing, HR and Operations Teams can use the same platform in the different departments. This makes it easy to collaborate between departments and helps with tool consolidation which saves costs as well.
> 
> **Cons**: I haven’t found anything I do not like about Jira so far. Jira has served its purpose without any major challenges
> 
> My overall experience with Jira has been exceptional. It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to collaborate, manage projects and manage tasks. With Scrum Boards, we are able to break down massive projects into manageable chunks of work and this helps the team become more efficient. This has been a game changer for us and the main reason I love using Jira

-----

### "Jira - best tool for planning" — 5.0/5

> **Hlengiwe** | *22 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: You can set deadlines, keep track of release dates in a calendar-style view, and monitor dependencies with the interactive tools provided by the timelines.
> 
> **Cons**: I would say that Jira has a slightly complex interface for non-developers. It also doesn't have certain features for example Gantt charts.
> 
> It is an effective tool for software development and related projects, but only if Agile/Scrum methodology is being used. In essence, it's excellent for planning, arranging, allocating, and time-boxing tasks.

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### "Jira Review: A Powerful but Complex Tool for Agile Teams" — 5.0/5

> **Anonymous User** | *21 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Tailored Workflows: Jira allows teams to design custom workflows to match their unique processes
> 
> **Cons**: Expensive for Smaller Teams. Pricing Structure: Jira’s pricing model can be expensive, especially for smaller teams or startups.
> 
> Comprehensive Reporting: Jira has a wide variety of reporting features that allow users to generate visual reports on sprint progress, team performance, and issue resolution. These insights help teams make data-driven decisions.

-----

### "Great for Tracking Complex Projects and Team Tasks" — 5.0/5

> **Swetha** | *13 August 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Jira is the visibility it provides across projects and tasks. It makes it easy to assign owners, prioritize work, track status, manage backlogs, and follow issues through completion. Boards, dashboards, filters, and comments are especially useful when coordinating work across different teams.
> 
> **Cons**: Jira can feel complicated at first, especially when projects have many custom workflows, fields, and issue types. Finding the right information can sometimes take a few clicks, and dashboards and reports require some initial setup to make them truly useful.

-----

### "Powerful and Flexible Project Management Tool" — 5.0/5

> **Md.Murad** | *23 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Jira makes it easy to organize tasks, track project progress, and collaborate with team members. I particularly like the flexibility of boards, issue tracking, and task management features.
> 
> **Cons**: The interface can feel a little overwhelming for new users, and some advanced features take time to learn.
> 
> Overall, my experience with Jira has been positive. It helps me keep projects organized, manage tasks efficiently, and track issues from start to completion. The customization options are also useful for different project workflows.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/19319/jira)

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| de-AT | <https://www.capterra.at/software/19319/jira> |
| de-CH | <https://www.capterra.ch/software/19319/jira> |
| en | <https://www.capterra.com/p/19319/JIRA/> |
| en-AE | <https://www.capterra.ae/software/19319/jira> |
| en-AU | <https://www.capterra.com.au/software/19319/jira> |
| en-CA | <https://www.capterra.ca/software/19319/jira> |
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