--- description: Learn more about Jira price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.za/software/19319/jira Page: 1 / 614\ Next: [Next page](https://www.capterra.co.za/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15312 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15312 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7,91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard - Data Visualization - Drag & Drop - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Integrated Development Environment - Issue Tracking - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Templates - Time Tracking - Version Control - Visualization - Workflow Configuration ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.za/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.za/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.za/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) ## Alternatives 1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Clockify](https://www.capterra.co.za/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.co.za/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [ClickUp](https://www.capterra.co.za/software/158833/clickup) — 4.6/5 (4561 reviews) ## Reviews ### "Jira Review" — 5.0/5 > **Verified Reviewer** | *09 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I love the most about Jira is that you can consolidate tools between departments and the Sales, Marketing, HR and Operations Teams can use the same platform in the different departments. This makes it easy to collaborate between departments and helps with tool consolidation which saves costs as well. > > **Cons**: I haven’t found anything I do not like about Jira so far. Jira has served its purpose without any major challenges > > My overall experience with Jira has been exceptional. It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to collaborate, manage projects and manage tasks. With Scrum Boards, we are able to break down massive projects into manageable chunks of work and this helps the team become more efficient. This has been a game changer for us and the main reason I love using Jira ----- ### "Jira - best tool for planning" — 5.0/5 > **Hlengiwe** | *22 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: You can set deadlines, keep track of release dates in a calendar-style view, and monitor dependencies with the interactive tools provided by the timelines. > > **Cons**: I would say that Jira has a slightly complex interface for non-developers. It also doesn't have certain features for example Gantt charts. > > It is an effective tool for software development and related projects, but only if Agile/Scrum methodology is being used. In essence, it's excellent for planning, arranging, allocating, and time-boxing tasks. ----- ### "Jira review for our company at Vanco media" — 2.0/5 > **Luke** | *27 May 2024* | Animation | Recommendation rating: 10.0/10 > > **Pros**: How efficient and how its so easy to use for our employees. And also the fact that it streamlines most of our difficult tasks that would usually take hours to do if we did not have Jira > > **Cons**: There was not many cons than pros to be honest, infact there wasn't any cons at all\! Everything was at the best quality > > My overall experience was amazing\! We as a company are at a point where we cannot even operate without Jira on a daily basis. Its very time efficient, so it eliminates hours of work for us so we can get loads done ----- ### "Jira Review: A Powerful but Complex Tool for Agile Teams" — 5.0/5 > **Anonymous User** | *21 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Tailored Workflows: Jira allows teams to design custom workflows to match their unique processes > > **Cons**: Expensive for Smaller Teams. Pricing Structure: Jira’s pricing model can be expensive, especially for smaller teams or startups. > > Comprehensive Reporting: Jira has a wide variety of reporting features that allow users to generate visual reports on sprint progress, team performance, and issue resolution. These insights help teams make data-driven decisions. ----- ### "Very customisable to any product team" — 4.0/5 > **Niall** | *20 September 2024* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: It is incredibly feature rich, has everything a dev team needs to be productive and to stay on track. It is a really nice way of keeping track of tickets, and I like how it's a single source of truth when combined with Confluence. > > **Cons**: Some of the user interface can be confusing at times. Also had issues with multiple users editing similar things at the same time and issues with overwriting and saving. ----- Page: 1 / 614\ Next: [Next page](https://www.capterra.co.za/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data