---
description: Learn more about Inbox Health price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Inbox Health Price, Reviews & Features - Capterra South Africa 2026
---

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# Inbox Health

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> Inbox Health aids in patient billing with advanced communication to expedite the collection process
> 
> Verdict: Rated **4.3/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 15 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inbox Health

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact Inbox Health for more pricing information
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Claims Management
- Claims Scrubbing
- Code & Charge Entry
- Electronic Payments
- HIPAA Compliant
- Insurance Eligibility Verification
- Invoice History
- Patient Portal
- Patient Records Management
- Practice Management
- Reporting & Statistics

## Integrations (6 total)

- AdvancedMD Billing Services
- CollaborateMD
- NextGen
- Office Practicum
- Tebra
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software)
- [Medical Billing Software](https://www.capterra.co.za/directory/30026/medical-billing/software)
- [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software)
- [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software)

## Alternatives

1. [NextGen Office](https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)
2. [athenaOne](https://www.capterra.co.za/software/98735/athenaone) — 3.8/5 (907 reviews)
3. [DrChrono](https://www.capterra.co.za/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews)
4. [Pabau](https://www.capterra.co.za/software/140062/pabau-crm) — 4.7/5 (613 reviews)
5. [RXNT](https://www.capterra.co.za/software/110018/rxnt) — 4.3/5 (495 reviews)

## Reviews

### "RCM Director" — 1.0/5

> **Ginger** | *25 March 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: I like that it sends out automatic link by text or email and sends out patient statement.  Initial onboarding is not a problem.
> 
> **Cons**: The customer Service is poor and clearly do not care about their clients.  I have a ticket open and requested for a call in the hopes to work together and was told they dont do that and i can cancel my account.  My issue has been opened for more than a month.  Now I am paying for 2 services due to this problem
> 
> Horrible company and do not care about the customers once you are on board.  Customer service is extremely rude and there is no working with.  Either I comply or cancel my account.

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### "Great Product" — 5.0/5

> **Isaac** | *25 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: When a patient makes a payment via Inbox Health it automatically applies the payment to the patient's account in our billing system (AdvancedMD)  without having to review the account.
> 
> **Cons**: There haven't been any issues that I can think of with the software. Inbox Health is always looking for ways to improve the software.
> 
> It has been great\! \[SENSITIVE CONTENT\] and the whole team have done a great job\!

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### "Great return on investment" — 5.0/5

> **Debra** | *09 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and patient responsiveness across different practices and specialties
> 
> **Cons**: I wish it would or could interface with Hospital information system (CPSI).  We would have changed vendors in a heartbeat\!
> 
> Very easy to teach front-line staff on it's capabilities, patient acceptance has been remarkable, and Inbox reporting and feedback is the best of any statement vendor we've ever utilized.

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### "Inbox review" — 4.0/5

> **Donna** | *03 December 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The interaction between patients and the Inbox team has freed my life up so much to run my business
> 
> **Cons**: It’s not very intuitive in operation. It too a while for them to create training. I think it would be better to have reminders sent out from the application when there are errors in addresses and such that stop billing. We don’t go into the application daily just when necessary at this point because we are short staffed but it would be nice to get a report or something that lets us know about billing cycle errors
> 
> I’m very pleased with what it has done for my clients and their patients. They have seen increased revenue

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### "Value Added Service" — 5.0/5

> **Dottie** | *23 November 2021* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The implementation was seamless.  Customer support is superior to any other software company I work with.  My providers, their patients, and my staff love the ease of use of Inbox Health.  We are more profitable and cost-effective with our time because of Inbox Health.
> 
> **Cons**: The word used to describe an adjustment in the system doesn't make sense.  Synching issues at times can be confusing.
> 
> My staff can handle more accounts now that Inbox Health does a large portion of our patient collections automatically.  Our providers revenue has increased and we are collecting in a shorter period of time then we ever did before.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/191176/inbox-health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/191176/Inbox-Health/> |
| en-AE | <https://www.capterra.ae/software/191176/inbox-health> |
| en-AU | <https://www.capterra.com.au/software/191176/inbox-health> |
| en-CA | <https://www.capterra.ca/software/191176/inbox-health> |
| en-GB | <https://www.capterra.co.uk/software/191176/inbox-health> |
| en-IE | <https://www.capterra.ie/software/191176/inbox-health> |
| en-IL | <https://www.capterra.co.il/software/191176/inbox-health> |
| en-IN | <https://www.capterra.in/software/191176/inbox-health> |
| en-NZ | <https://www.capterra.co.nz/software/191176/inbox-health> |
| en-SG | <https://www.capterra.com.sg/software/191176/inbox-health> |
| en-ZA | <https://www.capterra.co.za/software/191176/inbox-health> |

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