---
description: Learn more about Firefly Reservations price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Firefly Reservations Price, Reviews & Features - Capterra South Africa 2026
---

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# Firefly Reservations

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> Streamline campground bookings with Firefly Reservations, enhancing guest experiences and managing payments effortlessly.
> 
> Verdict: Rated **4.6/5** by 57 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Firefly Reservations?

Campgrounds, RV Parks, Boat Marinas, Storage, Mobile Home Parks

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 57 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aspira
- **Location**: Dallas, US
- **Founded**: 1984

## Commercial Context

- **Starting Price**: US$3,50
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Firefly Reservations offers a feature-packed reservation system for only $3.50/reservation. You can pay the fees yourself or automatically pass the fees on to your guests. $3.50/reservation/month fee also applies for long-term reservations lasting 1 month long or longer. There is no monthly fee for reservations shorter than 1 month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Billing & Invoicing
- Booking Management
- Calendar Management
- Event Management
- Guest Check-in/Check-out
- Online Reservations
- Point of Sale (POS)
- Reporting & Statistics
- Site Maps
- Site Reservation Management
- Utility Billing

## Integrations (2 total)

- Credit Card Terminal
- Fiserv

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Parks and Recreation Software](https://www.capterra.co.za/directory/30806/parks-and-recreation/software)

## Related Categories

- [Parks and Recreation Software](https://www.capterra.co.za/directory/30806/parks-and-recreation/software)
- [Campground Management Software](https://www.capterra.co.za/directory/31059/campground-management/software)

## Alternatives

1. [Let's Camp](https://www.capterra.co.za/software/1070553/Lets-Camp) — 4.9/5 (16 reviews)
2. [RoverPass](https://www.capterra.co.za/software/165353/roverpass) — 4.6/5 (63 reviews)
3. [Campspot](https://www.capterra.co.za/software/176517/campspot) — 4.6/5 (89 reviews)
4. [Park](https://www.capterra.co.za/software/1029550/park) — 4.9/5 (25 reviews)
5. [Campground Commander](https://www.capterra.co.za/software/199147/campground-commander) — 4.9/5 (13 reviews)

## Reviews

### "Make the switch\!" — 5.0/5

> **Emily** | *14 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely easy to use.  We have both short term and seasonal reservations and it works well for both.  I had our entire campground (186 units) set up in about 10 minutes.  The invoicing is so easy to read, and the guest portal is extremely easy to use.
> 
> **Cons**: I'm not able to right click and open a new tab on any of the links, this has been frustrating specifically for POS items.  When adding the POS inventory, even if I changed the sort options, after saving the item, it brings me back to page one, in a different sort order.  If there was an ability to save, and then go to the next item the same way I can make a change to a single unit and then click to the next item, or if I'm on page 10, it would bring me back to page 10 after saving, that would be a huge time saver\!
> 
> The onboarding and support team have been great to work with.  I started testing Firefly 2 years before we actually committed.  Not once did they make me feel like they were being pushy.  I would've expected a lack of response after it took me so long to move forward but I still got the same support, response time and assistance I did from when I first started inquiring about them.

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### "Very disatisfied overall" — 2.0/5

> **Nicole** | *22 August 2024* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Firefly seems like a decent looking software, with a major lack of functionality. This might be fine for very simple parks with limited offers, rates, etc. We didn't mind the online booking portal.
> 
> **Cons**: There are many. The view of guests and their listed bookings aren't in order (actually, in alphabetical by day of the week, which is incredibly non-functional). Ultimately, I feel that our park of 37 sites transient sites was too much for it to handle. If you don't care about reporting, and have only permanent guests, then they may be for you. However, an excel sheet might cause you and your accountant less issues.
> 
> We were forced into Firefly when Astra was bought out. Overall, the reporting as been inadequate, customer support subpar, and the general lack of communication to resolve issues has been terrible. Which is was has finally prompted this review.

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### "Excellent booking software for campgrounds." — 5.0/5

> **Courtney** | *15 August 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set up and to make changes as we need to.
> 
> **Cons**: Reservation grid could be improved for "at a glance" use. Example - Color etc to distinguish between checked in or out reservations.
> 
> Fantastic.  Customer service is on point. Improvements are being made all the time\!  Easy to set up and use.  Customers love it.

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### "The BEST Reservation System EVER" — 5.0/5

> **Denise** | *16 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Love the info and notes we can save in a guests file.
> 
> **Cons**: You can't just type in dates and look at the available sites (Like you could in ASTRA or Campground Manager)
When making reservations, it does not pull up the info for a returning guest.
> 
> As a manager who has transitioned thru previous versions, it was almost "pain-free" when we upgraded. There were little issues, but they were addressed promptly. It is amazing what can all be done from this program. The knowledge base is easy to access and find answers. Customer Support is prompt and helpful.

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### "Firefly is a great program, highly recommend." — 5.0/5

> **Wendy** | *16 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Firefly is fast and responsive.  One of the things I love is the option of being able to drag a reservation to a new site from the grid.
> 
> **Cons**: Arrivals that are not checked in/haven't arrived by closing disappear from the arrivals list the next day which makes the next shift need to search for anyone who stills owes money from last night.  And the kiosk check in should have an option for guest to pay the balance when checking in.
> 
> Excellent, fast and easy to use.  MUCH better that Campspot.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/190984/firefly-reservations)

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| en-AE | <https://www.capterra.ae/software/190984/firefly-reservations> |
| en-AU | <https://www.capterra.com.au/software/190984/firefly-reservations> |
| en-CA | <https://www.capterra.ca/software/190984/firefly-reservations> |
| en-GB | <https://www.capterra.co.uk/software/190984/firefly-reservations> |
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| pt-PT | <https://www.capterra.pt/software/190984/firefly-reservations> |

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