---
description: Learn more about SAIBA Global price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAIBA Global Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [SAIBA Global](/software/189424/saiba-global)

# SAIBA Global

Canonical: https://www.capterra.co.za/software/189424/saiba-global

> SAIBA is an insurance broking software that provides CRM, policy administration, and accounting tools for global insurance brokers.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Features**.

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## Overview

### Who Uses SAIBA Global?

Insurance brokers, Reinsurance brokers, Web aggregators, Health insurance administrators, Employee benefit consultants, Crop insurance companies and agents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: SIMSON Softwares

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Benin, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini and 46 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Billing & Invoicing
- Broker/Agent Portal
- Calendar/Reminder System
- Claims Management
- Claims Tracking
- Client Portal
- Commission Management
- Compliance Management
- Contact Management
- Customer Management
- Document Management
- Electronic Claims
- For Insurance Industry
- Insurance Management
- Insurance Policy Management
- Lead Capture
- Lead Management
- Marketing Automation
- Mobile Access
- Payment Processing
- Policy Issuance
- Policy Management
- Quotes/Estimates
- Reinsurance Administration
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Assessment
- Sales Activity Management
- Sales Pipeline Management
- Third-Party Integrations
- Underwriting Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Insurance CRM Software](https://www.capterra.co.za/directory/32554/insurance-crm/software)

## Related Categories

- [Insurance CRM Software](https://www.capterra.co.za/directory/32554/insurance-crm/software)
- [Claims Processing Software](https://www.capterra.co.za/directory/30029/claims-processing/software)
- [Insurance Policy Software](https://www.capterra.co.za/directory/20036/insurance-policy/software)
- [Insurance Agency Software](https://www.capterra.co.za/directory/20035/insurance-agency/software)
- [Commercial Insurance Software](https://www.capterra.co.za/directory/31283/commercial-insurance/software)

## Alternatives

1. [ePayPolicy](https://www.capterra.co.za/software/198072/epaypolicy) — 4.9/5 (247 reviews)
2. [Jenesis Software](https://www.capterra.co.za/software/119068/jenesis-software) — 4.7/5 (283 reviews)
3. [Sembley](https://www.capterra.co.za/software/1066970/sembley) — 5.0/5 (40 reviews)
4. [EZLynx](https://www.capterra.co.za/software/102928/ezlynx) — 3.7/5 (73 reviews)
5. [NowCerts](https://www.capterra.co.za/software/132779/nowcerts) — 4.8/5 (150 reviews)

## Reviews

### "Saiba software for insurance brokers - Disappointing experience" — 1.0/5

> **Rajesh** | *10 May 2025* | Insurance | Recommendation rating: 0.0/10
> 
> **Pros**: Seems to have a lot of features for insurance brokers- a wasted effort because of a lack of any kind of customer support documentation
> 
> **Cons**: Support is poor. The only software I know of where even after the customer pays for it, there is no documentation/customer manual/process flowchart available for the software. Realised they do not have any documentation/manual when a specific question was asked of them. Unprofessional approach to issues/escalations. Very opaque structure where no single person picks calls/provides a solution. The dependence on them continues to be heavy even after buying the software. Will not recommend this software to anyone who doesn't have a dedicated team only for Saiba entries
> 
> Software features seem to be comprehensive, but it is a waste of money because there is no customer support documentation and even after becoming a customer we have to rely on them always

## Links

- [View on Capterra](https://www.capterra.co.za/software/189424/saiba-global)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/189424/SAIBA-Global/> |
| en-AE | <https://www.capterra.ae/software/189424/saiba-global> |
| en-AU | <https://www.capterra.com.au/software/189424/saiba-global> |
| en-CA | <https://www.capterra.ca/software/189424/saiba-global> |
| en-GB | <https://www.capterra.co.uk/software/189424/saiba-global> |
| en-IE | <https://www.capterra.ie/software/189424/saiba-global> |
| en-IL | <https://www.capterra.co.il/software/189424/saiba-global> |
| en-IN | <https://www.capterra.in/software/189424/saiba-global> |
| en-NZ | <https://www.capterra.co.nz/software/189424/saiba-global> |
| en-SG | <https://www.capterra.com.sg/software/189424/saiba-global> |
| en-ZA | <https://www.capterra.co.za/software/189424/saiba-global> |

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