18 years helping South African businesses
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What Is Payoneer?

Cross-border payment processing solution that enables businesses to manage global payments securely.

Who Uses Payoneer?

Not provided by vendor

Payoneer Software - Payoneer add payout method
Payoneer Software - Payoneer bank details
Payoneer Software - Payoneer payment request
Payoneer Software - Payoneer account information

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Reviews of Payoneer

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
3.9
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Phyllis Wanjiku
Phyllis Wanjiku
Data Scientist in Türkiye
Verified LinkedIn User
Furniture, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Safest Online Money Transfer

5.0 8 months ago

Pros:

It is also easy to create an account and link to my local bank account if you live in countries other than the US. Getting online support is fast when you call internationally.

Cons:

When you wish to get immediate customer support, you must contact the call center.

Ana Clara
Administrative director in Brazil
Higher Education, Self Employed
Used the Software for: 2+ years
Reviewer Source

Payoneer: The best software

4.0 11 months ago

Comments: I like Payoneer. Thanks to it, I can receive my money for work on foreign platforms (and most of these platforms use it), in addition, I can be sure that my bank details are safe. The $20 fee is fair, in my opinion. And the more I use it, the more I like the non-bureaucratic ease of using the app.

Pros:

I definitely love Payoneer, because thanks to it I can receive payments from foreign companies in a more secure and non-bureaucratic way, as Payoneer is simple to use. The website/app interface is uncomplicated and intuitive, making it easy for a layman like me to use. And payments have a small fee, which makes it more advantageous than other platforms.

Cons:

I definitely love Payoneer, however, the customer support needs to be faster. Because when I enter some wrong information more than once, they block my account temporarily (I know this is for security), but when I contact support to clarify, most of the messages are automatic, and not from some real/human consultant to solve. This makes me irritated, it takes something that was supposed to be simpler.

Jacqueline
Brand Designer in Canada
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Not the first Choice

3.0 last month New

Comments: We tried it and our overall conclusion was this isn't our first choice for payment gateways due to the high fees, the delays in payment transfers and lack of customer service.

Pros:

Opening an account is fairly easy. It allows the acceptance of a variety of currencies making is attractive for global business transactions. The platform appeared to be very secure.

Cons:

The fees are quite high, eating into your profits bottom line once you get into anything over $100, which is all our transactions. When we had an issue with the account and reached out to customer service, our inquiry wasn't really addressed but rather ignored and met with an unwillingness to resolve the inquiry.

sarad
sarad
DIGITAL MARKETING EXPERT in UK
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer global payment solution

5.0 4 months ago

Comments: My overall experience with payoneer has been positive, I have used Payoneer for 2 years.

Pros:

I like its multiple payment method and its global reach. I can use it on my country Nepal as well as here In UK where i am living.

Cons:

currency converion fee is a bit high compared to others .

Nizar
Data Steward in Tunisia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

My Number 1 Choice Recieving/Sending money!

5.0 last year

Comments: Step by Step Payoneer became my Main and only way to recieve money and make online payments.

Pros:

It's easy to use , you don't have to go to a physical agency to create an account and get your card you can do everything online , it's fast and secure.

Cons:

There is a number of countries that you cannot deliver a physical card to, also some sites don't have the option of paying using Payoneer

Abhijit
Abhijit
Freelancer in India
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Warning Warning Warning - DO NOT USE IT - Aweful Service

1.0 last year

Pros:

Nothing Nothing Nothing Nothing Nothing Nothing

Cons:

For a small business owner, freelancer who doesnt revieve money often via this app its no useful. They are going to charge you if you are not receving money. They took too much time to review payment and approve They charge 29.5 USD if you dont get money coming to your account. They should charge a small fee per transaction which Im happy to pay

Ibrahim
Ibrahim
OWNER in Türkiye
Verified LinkedIn User
Legal Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

An expensive alternative for Transferwise /Wise

2.0 last year

Pros:

Compared to other global payment processors there is no pro or advantage for using Payoneer

Cons:

It is slow, it is expensive and when you come across a problem rest assured that the actual support department does not care. the banking fees are much higher than competitors, their currency exchange rates are worse than actual mortar and brick banks...

Michael
Graphics designer in Ghana
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

How Payoneer saved me from PayPal when I almost lost all my freelancing earnings

5.0 last year

Comments: Easy to send and receive money within and outside locally or internationally with your US bank account or peer to peer transactions between users

Pros:

Payoneer is easy to use, easy to set up. The security is high. You need to under go some security checking before you can use the service and that's good because of online scams and fraud

Cons:

The annual charges is too high and they used look into it, I use other e-wallet but Payoneer stood out. The charge is high but I am enjoying the platform.

Carl
Distributor Principal in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

the best cross boarder payment service

5.0 last year

Comments: I have been using Payoneer for 2 years plus and it's been a wonderful experience for me.

Pros:

Payoneer has been very reliable for me for receiving and sending payments internationally, I'm able to to access various currencies with ease.

Cons:

Support can be a bit slow to respond to issues once in a while.

Umair
Researcher in Italy
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Payoneer - Payment on go

5.0 last year

Comments: Overall, Payoneer is highly recommended for payment processing to and from various platforms. It is secure and reliable.

Pros:

I have been a user of Payoneer for many years, using it for payment processing. It is a secure, reliable, and user-friendly application. Payments are processed immediately, without any hustle.

Cons:

It charges some fees to process payments.

Tracy
Sales Manager in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Payoneer: Fantabulous Online Payment Gateway

5.0 7 months ago

Comments: Sending and receiving online payments at a lower fee.

Pros:

Payoneer allows me to send and receive payments at ease for 24/7.

Cons:

Sometimes it declines to process credit and debit cards.

Thomas
Thomas
civil engineer in US
Verified LinkedIn User
Plastics, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Secure payment method

5.0 8 months ago

Pros:

Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money

Cons:

We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss

Tinashe
Marketing in South Africa
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Wonders shall never cease

1.0 8 months ago

Comments: Very bad, no customer care operators and assistance. So many different email addresses. Its just so complicated ,its like trying to find a grain of rice in a field of wheat

Pros:

Absolutely nothing.I struggled to register. The platform is user unfriendly.

Cons:

After almost 2 years of using payoneer i one day was suddenly told that my funds couldnt be processed bacause the country that had issued me my passport was different from the country i was now residing in. If a Canadian goes to SouthAfrica that dient make them a SouthAfrican citizen, they will still need to use their Canadian Passport........why was i never told 2 years ago that this was going to be an issue when i opened my account. Besides that how come they could process my previous transactions without wanting the country on my passport to match the country i live in? I learnt a lesson never ever to go that route again nomatter how desperate. And when i asked them to transfer my money bank ,ohhh dear i had to write endless emails ,luckily the company that had send the money into my payoneer account were very professional and quick to help me. I just sent them one email and before 30 minutes funds were cancelled and i got my money back.

Verified Reviewer
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great way to get paid internationally

5.0 7 months ago

Comments: Generally very satisfied with the service.

Pros:

There are no payment fees if both you and your client are on Payoneer. Also, you can get debit cards in three currencies, so you can access your funds directly, without the need for wiring them to your local bank account.

Cons:

I didn’t like that the mobile app is limited compared to the web version.

Khole Chingnyon
Supervisor in India
Consumer Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

A Great Way to Send and Receive Money Online

5.0 2 years ago

Comments: I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs.

Pros:

I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India.

Cons:

So far, I haven’t found anything that is not to my liking.

Anton
Web Developer in Israel
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

stay away from them if you value your time

1.0 6 months ago

Comments: applied for a recieving account in USD been told by their costumer support many times "1-2 more days youll have it" after over two weeks back and forth with them still nothing happened

Pros:

nothing.

Cons:

bad costumer service that lie dont provide the services they claim they can provide

Ricardo
Marketing in US
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy set up and quick payouts

5.0 9 months ago

Pros:

I liked how I could quickly set my account for payments up.

Cons:

Not all my customers accept or pay with this.

Engin
Supply Chain Manager in Türkiye
Textiles, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Rates are not satisfying

4.0 12 months ago

Comments: That's a preferable transfer system if you have customers from other countries. Esspecially from Europe or USA. I am not happy with the rates when I change USD to TRY. But generally, it did the job and I had no serious problems.

Pros:

Best part of Payoneer is having the payments fast in our account. I mean when our customer transfer the money to our payoneer account.

Cons:

When I need to transfer the USD to my own bank account in Turkiye payoneer doesn't allow me to transfer as USD. I had to change to Turkish Liras. And the rates are too low. Also it's not easy to use. I generally use this once or twice a month and each time I forget how to transfer. Sections are similar to each other and complicated.

Felipe
Felipe
Sales Manager in Costa Rica
Verified LinkedIn User
Telecommunications, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Money lost, no answer from customer support

1.0 last year

Comments: Horrible experience would not recommend this service to anyone

Pros:

Not much, I used them cause my client paid me thru them.

Cons:

I have 2 withdrawals that have gone missing since Nov 16, 23'. Their customer support continues to ask me for 24 to 48 hours for resolution, they have promised the funds many times, and they cannot even supply for a MT103 swift certificate for my bank to track the transfer. They wont offer interest on the money that's lost or even decent customer service.

Julian
Website Design Freelancer in South Africa
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Core services are not guaranteed!

2.0 last year

Comments: Don't sign up, this is a scam!!! Don't pay the registration fee!I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. The support team were unhelpful and could not assist and did not even reply to my queries. I then closed my account and requested a refund for the registration but they will not provide refunds for services they incorrectly say they can provide, but cannot!!

Pros:

The branding looks attractive and convincing.

Cons:

Their core service is not guaranteed, you need to pay a registration fee and although their service doesn't work as advertised, there are no refunds. I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. Cannot get registration money back - Nowhere does it say this before registering.

razakou
razakou
Student in Togo
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Safe payements software

5.0 2 years ago

Pros:

It is a safe and trust software where online payements comes everyday.

Cons:

The software is difficult to use for some people.

Alejandra
Alejandra
HR Specialist in Colombia
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great and affordable payment platform

4.0 last year

Comments: I have been using the platform as a user while receiving foreign currency and now I recommend it to my hires since is not expensive and easy to use.

Pros:

This is the most recommended payment and international transactional platform to our hires since is easy to use, safe, and very friendly with the users.

Cons:

With the new improvements on the platform and updated policies regarding countries in LATAM, I have no complaints.

Diborah
Transcriber in Kenya
Computer Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Secure and Efficient Freelancer Payments with Payoneer

5.0 2 years ago

Comments: My whole experience with Payoneer has been amazing. As a freelancer, their platform has given me with dependable and convenient payment methods. I value their excellent customer service and user-friendly UI. Payoneer's high security measures have provided me piece of mind, knowing that my transactions and personal information are safely safeguarded. I strongly suggest Payoneer to other freelancers for secure and smooth payments.

Pros:

Payoneer's exceptional customer assistance is one feature that especially sticks out to me. When I had a query or needed help, their support crew was immediate, professional, and knowledgable. Their commitment to providing excellent customer service has made me feel respected and supported as a user.

Cons:

Despite providing a complete payment solution, it's crucial to keep in mind that Payoneer's rates might be a little higher than those of certain other platforms. But given their dependability, effectiveness, and security, I think the value they bring surpasses the marginally higher costs.

Sujata
Influencer in UK
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very Useful!

4.0 2 years ago

Comments: We have found an ease in using Payoneer to receive earning from our customers. It is prompt and easy. ATM withdrawals are plus point and ability to see what will be the conversion in our own local currency is really useful.

Pros:

I like the fact that it is so easy to use and can withdraw your earnings to your band with just a click. I also like the fact that we can see how much will our money amount to in our own local currency and from there we can plan further. Payoneer card is also super useful. You can go to any ATM and withdraw.

Cons:

The charges associated with withdrawing money could be lowered and withdrawing from ATM charges are even higher.

Marc
Owner in Australia
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

POOR INFURIATING HORRIBLE SERVICE

1.0 last year

Pros:

There is nothing I like about this company when compared to the other one we were using before we were forced to change.

Cons:

We are trying to change over to a new bank account and two months later are still going back and forth with them. Emailing is hopeless. Replies are bot-like, pre-scripted affairs and they take an average of two-three days to get back to you. Calling them is actually quite easy but none of the representatives are of any help, pushing you to send an email which, as mentioned above, is hopeless. If you are thinking of joining up, DON'T.