--- description: Learn more about ADP TotalSource price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP TotalSource Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [ADP TotalSource](/software/185873/adp-totalsource) # ADP TotalSource Canonical: https://www.capterra.co.za/software/185873/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/185873/adp-totalsource?page=2) > ADP TotalSource is a full-service professional employment organization (PEO) that provides hands-on expert guidance and HR technology. > > Verdict: Rated **4.2/5** by 456 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ADP TotalSource? Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 456 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - ACA Reporting - Activity Dashboard - Applicant Tracking - Attendance Management - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Direct Deposit - Disability Insurance Administration - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Provider Management - Recruitment Management - Reminders - Retirement Plan Management - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Training Management - W-2 Preparation ## Integrations (1 total) - ADP SmartCompliance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) - [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) - [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software) - [PEO Software](https://www.capterra.co.za/directory/32442/peo/software) ## Alternatives 1. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1831 reviews) 2. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4694 reviews) 3. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3263 reviews) 4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5138 reviews) 5. [ADP Workforce Now](https://www.capterra.co.za/software/155895/workforcenow) — 4.4/5 (7189 reviews) ## Reviews ### "Financial management services by ADP." — 5.0/5 > **Er Avinash** | *11 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient method of managing payroll. I like the feature that can login anytime and keep track on our salary records, HR, benefits across the things. > > **Cons**: It's difficult to understand some of features like managing taxes. I would love if reports will become more easily for benefits. Customer support is not very responsive. > > ADP Total source helps me every month to find my payroll details, my leave counts, my exception and tax deduction information very easily from one portal. It is very simple to use just login, and it starts working. ----- ### "ADP does it ALL\!" — 5.0/5 > **Jasmine** | *22 December 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: There are so many things, but number \#1 would be all of the different thing it covers that we no longer have to handle internally (benefits, handbook, training, time clock, recruiting). Very modern technology compared to other platforms we looked at as well\! > > **Cons**: That we don't have just one individual trained workers comp person. We have plenty of people to help with questions, but I would like one dedicated trained person for our group. > > Overall it has been great. We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one. ----- ### "ADP Customer Service should be a focus for this company" — 2.0/5 > **Tabatha** | *01 May 2025* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: I have worked with ADP RUN, Vantage, Workforce Now, TotalSource, and Major. I think TotalSource was the better of the HRIS systems we used, especially when we brought Payroll in-house and managed the comp benefits piece. > > **Cons**: Several things were wrong with TotalSource. Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing. We had to go through the whole implementation process because they are treated separately. Additionally, our implementation manager just stopped working or disappeared during implementation. Reporting was not robust. > > The overall experience was not good. We had to manage tax issues on our account, and we did not have a dedicated team. We ended up moving to Paycom. ----- ### "ADP total source review" — 4.0/5 > **Eric** | *07 January 2026* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: Coverage. One website for all HR/payroll need. phone service is great. prompt and most agents can resolve issue right on spot. > > **Cons**: webiste difficult to navigate through different field. confused sometimes not direct. or should i say not clear nor direct. ----- ### "Cost effective PEO" — 5.0/5 > **Laura** | *17 September 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations. By taking on the heavy administrative work—payroll, onboarding, compliance, and many of the manual day-to-day tasks—ADP TotalSource has allowed us to shift our focus to what really matters: engaging with our employees and supporting their growth. With less time spent on administrative burdens, our team can devote energy to performance reviews, employee development, and creating a workplace culture that inspires and retains talent. ADP ensures that onboarding and payroll are accurate and seamless, which builds trust and sets a positive tone for every employee experience. This year’s migration was my third time moving a company to ADP TotalSource, and each time the process has been consistently smooth and professional. Their expertise and support make the transition easy and stress-free, which is no small feat when dealing with complex HR systems. Each implementation has reinforced my confidence in their service. In short, ADP TotalSource delivers on its promise: freeing HR and leadership teams to concentrate on people and culture, not paperwork. It has truly been a joy to work with them, and I highly recommend ADP TotalSource to any organization looking to modernize HR and empower its people. > > **Cons**: Not much, sometimes things don't go right, but how they stayed on top of issues and got them fixed fast has been a joy. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/185873/adp-totalsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/185873/adp-totalsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data