Who Uses This Software?

Docsie helps businesses write better product documentation.

Average Ratings

12 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.7 / 5
  • Customer Service 4.5 / 5
  • Features 4.6 / 5
  • Value for Money 4.8 / 5

Product Details

  • Pricing Details Docsie users pay per premium shelf.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Documentation
  • Support Online

Vendor Details

  • Docsie
  • https://www.docsie.io
  • Founded 2018

About Docsie

Easily create, update, translate, publish, and maintain your product documentation all on one page. Write your doc in Docsie and create new versions and translations in the same place. Embed it into your site with a string of JavaScript and youre done! Its that simple.

Docsie Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Batch Processing
  • Collaboration
  • Digital Signature
  • Interaction Tracking
  • Multiple Output Formats
  • Templates
  • Archiving & Retention
  • Collaboration Tools
  • Content Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Electronic Signature
  • Information Governance
  • Mobile Access
  • Search
  • Version Control
  • Workflow Management
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Docsie Most Helpful Reviews

Docsie.io is an extraordinary platform!

Reviewed on 2019/09/01
N. j. S.
Author
Publishing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help!

Cons: I wish I found out about Docsie.io sooner!

A good tool for saving time and money

Reviewed on 2019/09/19
Meng xi G.
Quality Assurance Analyst
Management Consulting, 5 001-10 000 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus.

Cons: The free trial only allowed public repository, we had to setup something just for the trial.

robust and reliable

Reviewed on 2019/10/11
Sathish kumar S.
Mobile Developer
Hospital & Health Care, 13-50 Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Manage Documentation for multiple sites
Edit site documentation as you would a word document

Cons: There is no 2way authentication and dashboard features.

Vendor Response

by Docsie on 2019/10/16

Hello Sathish,
Thank you very much for your review and feedback. We are working on adding those features, they should be added by end of the year.
Please let me know what issues you experienced with our support so we can work on improving it.

Regards.
Phil from docsie.

Good tool for easy technical Documentation.

Reviewed on 2019/09/04
Ayush V.
Intern
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Documentation of technical products Just got easier and useful.

Pros: 1. Markdown support is really exhaustive and well built.
2. Export to various useful formats.
3. Easy navigation too and fro the editor with tools.

Cons: I didn't came across anything that bothered me. I will update if any.

Vendor Response

by Docsie on 2019/09/06

Thank you for your review Ayush! :) We are continuously working to improve our product and take feedback very seriously. If possible please let us know how we can improve our product in order to increase the likelihood of you recommending us.

My documentation was simplified

Reviewed on 2019/09/09
Tarak S.
Senior research engineer
Information Technology & Services, 13-50 Employees
Used the Software for: Free Trial
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It simplified my documentation process.

Pros: This is a super easy tool to write any documentation. I liked the design, it's clean. The interface is professional and onboarding is simple.

Cons: I think it'd help more if there's a grammar correction available. Like grammarly.

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