---
description: Learn more about REACH price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: REACH Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [REACH](/software/183999/reach)

# REACH

Canonical: https://www.capterra.co.za/software/183999/reach

> Speed up policy applications and sales, customer onboarding and registration, \& claims in one app. Improve agent-customer journeys.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses REACH?

Insurers, MGA's, Brokers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: REACH

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, Hebrew, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Israel, Japan, Spain, Switzerland, United Kingdom, United States

## Features

- AI/Machine Learning
- AML Compliance
- Access Controls/Permissions
- Address Validation
- Archiving & Retention
- Audit Trail
- Auto Framing
- Biometrics
- Claims Management
- Collaboration Tools
- Commission Management
- Compliance Management
- Compliance Tracking
- Contact Management
- Customizable Templates
- Data Extraction
- Data Security
- Data Verification
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Electronic Signature
- ID Scanning
- Insurance Policy Management
- KYC Compliance
- Mobile Access
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Authentication Methods
- Policy Management
- Quotes/Estimates
- Real-Time Chat
- Records Management
- Reminders
- Screen Sharing
- Search/Filter
- Status Tracking
- Template Management
- Third-Party Integrations
- User Onboarding
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software)
- [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software)
- [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software)
- [Insurance Agency Software](https://www.capterra.co.za/directory/20035/insurance-agency/software)
- [Identity Verification Software](https://www.capterra.co.za/directory/33695/identity-verification/software)

## Alternatives

1. [ParaCode](https://www.capterra.co.za/software/1032695/paracode) — 4.8/5 (10 reviews)
2. [NewgenONE Digital Transformation Platform](https://www.capterra.co.za/software/1042104/newgenone-digital-transformation-platform) (0 reviews)
3. [Jenesis Software](https://www.capterra.co.za/software/119068/jenesis-software) — 4.7/5 (283 reviews)
4. [GO-INSUR](https://www.capterra.co.za/software/190680/go-insur) (0 reviews)
5. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Tammuz review" — 5.0/5

> **Dor** | *07 June 2023* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Hebrew interface is importanat for my employees
> 
> **Cons**: lack of ability to connect multiple template types to fill from database row and send all in one session
> 
> Positive. It solves a problem.

## Links

- [View on Capterra](https://www.capterra.co.za/software/183999/reach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/183999/Reach/> |
| en-AE | <https://www.capterra.ae/software/183999/reach> |
| en-AU | <https://www.capterra.com.au/software/183999/reach> |
| en-CA | <https://www.capterra.ca/software/183999/reach> |
| en-GB | <https://www.capterra.co.uk/software/183999/reach> |
| en-IE | <https://www.capterra.ie/software/183999/reach> |
| en-IL | <https://www.capterra.co.il/software/183999/reach> |
| en-IN | <https://www.capterra.in/software/183999/reach> |
| en-NZ | <https://www.capterra.co.nz/software/183999/reach> |
| en-SG | <https://www.capterra.com.sg/software/183999/reach> |
| en-ZA | <https://www.capterra.co.za/software/183999/reach> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"REACH","description":"REACH Business Cloud® is the all-in-one digital completion and CX app for insurance agents to interact and transact with their customers at scale. Automate eSignatures, forms, payments, doc collection, and identity verification. Guide and support customers via co-browsing and live video. Enjoy top-notch security and compliance with REACH Business Cloud®. Save costs, boost sales, and transform customer journeys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a7b30a73-030a-4c26-8f95-035e26f672ce.png","url":"https://www.capterra.co.za/software/183999/reach","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/183999/reach#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/183999/reach#faqs","mainEntity":[{"name":"What Is REACH?","@type":"Question","acceptedAnswer":{"text":"REACH Business Cloud® is the all-in-one digital completion and CX app for insurance agents to interact and transact with their customers at scale. Automate eSignatures, forms, payments, doc collection, and identity verification. Guide and support customers via co-browsing and live video. Enjoy top-notch security and compliance with REACH Business Cloud®. Save costs, boost sales, and transform customer journeys.","@type":"Answer"}},{"name":"Who Uses REACH?","@type":"Question","acceptedAnswer":{"text":"Insurers, MGA's, Brokers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Document Management Software","position":2,"item":"/directory/30063/document-management/software","@type":"ListItem"},{"name":"REACH","position":3,"item":"/software/183999/reach","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/183999/reach#breadcrumblist"}]}
</script>