17 years helping South African businesses
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What Is MYOB Business?

MYOB Business is the fast and easy way to manage your cashflow and ATO compliance requirements. Includes time saving features that automates everyday tasks, giving you great insights and making compliance easy. Manage your business anywhere on your laptop or mobile. Keep your data safe and secure in the cloud. Get real-time cashflow, invoicing and payments. Try free for 30 days today.

Who Uses MYOB Business?

The MYOB Business range is designed for businesses from sole traders, to growing operations and even established companies of up to 19 employees in Australia and New Zealand.

MYOB Business Software - Create Invoice
MYOB Business Software - Dashboard
MYOB Business Software - GST Report
MYOB Business Software - In Tray
MYOB Business Software - Pay run

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Reviews of MYOB Business

Average score

Overall
3.9
Ease of Use
3.7
Customer Service
3.3
Features
3.7
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ivan
Ivan
Senior Bookkeeper in Australia
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A Solid Piece Of Software

5.0 6 years ago

Pros:

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons:

Sometimes the ability to change or delete transactions is a little bit dangerous.

Brian
Managing Director in Australia
Events Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB XO - API Integration A Game Changer

5.0 2 years ago

Comments: Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Pros:

Due to the complexities of our business MYOB XO was the standout choice.

Cons:

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Matthew
Director in Australia
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Don't start your business accounting with a regrettable decision, look elsewhere!

1.0 5 years ago

Comments: Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Pros:

Reasonably easy to use but have found Xero to be much better in almost every way.

Cons:

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Anthony
General Manager in Australia
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MYOB Accounts Plus

4.0 2 years ago

Comments: overall good

Pros:

Online and off line accessMobile scanning of receipts

Cons:

some search features could be better. Doesn't narrow down search when entering items or descriptions

Rani
owner/manager in New Zealand
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software. Does everything we need it to do and more.

4.0 7 years ago

Comments: Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Pros:

-Highly customisable for invoicing and parts inventories. -Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily. -once it was set up for our workshop, it worked amazingly. Very intuitive

Cons:

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt. -Support used to take at least 1 day if not 2 to get back to you.

Ellsi
Owner in New Zealand
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good to start but difficult with finer details.

3.0 2 years ago

Comments: It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Pros:

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Cons:

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Joe
Joe
DevOps Engineer in New Zealand
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Manual System Converted into Digital

4.0 4 years ago

Comments: MYOB has changed the way we work, simplifies book keeping to take away so much pain

Pros:

- Easy to signup and simple setup to get things started - Pricing - Special offer for new start ups - Invoice reminders - Invoice templates look very professional - Invoice shows when customer / vendor have viewed (SUPER HELPFUL) - Intray for emailing receipts and tracking

Cons:

- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

Valentina
Marketing Manager in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

MYOB Business Is a Sensational Accounting Solution

5.0 8 months ago

Pros:

This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use.

Cons:

I do not have cons for MYOB Business. MYOB Business works so well.

MYOB Response

8 months ago

Hey Valentina! Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.

Nicole
Personal Assistant/Administration/Accounts Administration in Australia
Verified LinkedIn User
Staffing & Recruiting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

One of the top software for bookkeeping

4.0 6 years ago

Pros:

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

Cons:

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great software, but too pricey for my needs

4.0 4 years ago

Comments: Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Pros:

MYOB will polished with lots of mine integrations and options.

Cons:

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

Lee
Chief Financial Officer
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

3.0 8 years ago

Comments: For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Pros:

Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well.

Cons:

Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad.

Karen
accounting consultant in Australia
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Sold a dummy!

3.0 6 years ago

Comments: I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants

Pros:

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Cons:

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Daz
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Okay but . . . . .

3.0 11 years ago

Comments: We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013.
The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went.
The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem.
It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO.
There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two.
The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit.
Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year.
Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Pros:

Compatible with earlier versions. Interface is very similar to previous versions.

Cons:

Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Anatole
Director in Australia
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fully Functional Software

5.0 2 years ago

Comments: Very happy with the software and introduction of new features.

Pros:

It’s been around for over 20 years. Fully functional and developed software. Easy to use.

Cons:

Multi currency can be improved but it’s not used often.

Chris
Business owner in Australia
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Not my first option but still a good system

3.0 3 years ago

Comments: Overall it is not my first preference and I prefer to use a competitor.

Pros:

I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.

Cons:

One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

Kate
Office Manager in Australia
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 6 years ago

Comments: Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. The cost did increase quite a bit over the 6 years I was using it but it is pretty relative to other accounting software available.

Pros:

This program is in the cloud so it can be accessed from anywhere that has internet.

Cons:

You couldn't do a recurring transaction.

Jan
Owner in New Zealand
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The Updated Version is Catastrophic for a very small business

1.0 3 years ago

Comments: you wait for hours to receive help then get cut off as the wait time is so long

Pros:

Not much, the old version worked perfectly, we were given an ultimatum

Cons:

Undeposited funds should not be automatic, you cannot delete

Michele
Accountant in Australia
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ease of use

5.0 6 years ago

Comments: Makes my work life convenient

Pros:

Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)

Cons:

Only worked when there is internet access available, not available offine.

Mbiuki
Procurement Officer in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

MYOB Business has Incredible Accouting Features

5.0 7 months ago

Pros:

The features of this accounting system are incredible. MYOB Business is so amazing.

Cons:

MYOB Business has brilliant features. No issues about MYOB Business.

Verified Reviewer
Verified LinkedIn User
Legislative Office, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product

5.0 6 years ago

Comments: I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.

Pros:

Very detailed, Easy to add transactions.

Cons:

I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.

'Kim's
Registered BAS Agent in Australia
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB Essentials

5.0 6 years ago

Comments: Keep clients complaint!

Pros:

This product makes the day to day task of a business owner more professional!

Cons:

the Cost of the software could put a few people off!

Edward
Purchasing Manager in Australia
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB Review

4.0 3 years ago

Pros:

Ease of use. Pricing Easy interface Online storage

Cons:

Limited reporting and search functions Limited customs report

Peter
Australia
Verified LinkedIn User
Publishing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

An industry standard, needs better support

3.0 6 years ago

Pros:

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Cons:

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

Glenn
Software Developer
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Can not export or import anything useful. Locked in.

1.0 7 years ago

Comments: I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Pros:

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Cons:

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Paul
Paul
Business Owner in Australia
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB for Tradies

4.0 3 years ago

Comments: I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.

Pros:

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

Cons:

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.