--- description: Learn more about Envoy B2B price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Envoy B2B Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [B2B eCommerce Software](/directory/31821/b2b-ecommerce-platform/software) > [Envoy B2B](/software/183620/envoy-b2b) # Envoy B2B Canonical: https://www.capterra.co.za/software/183620/envoy-b2b Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/183620/envoy-b2b?page=2) > An order capture and rep enablement platform that modernizes your wholesale channel. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Envoy B2B? eCommerce platform that helps medium to large AFA brands manage orders, website content, customers, and inventories to increase merchandise sales. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Envoy B2B - **Location**: Grand Rapids, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$500,00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Envoy B2B directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Calendar Management - Collaboration Tools - Communication Management - Content Management - Customizable Branding - Document Management - File Sharing - Inventory Control - Mobile Access - Payment Options - Promotions Management - Reordering - Reporting/Analytics - Search/Filter ## Integrations (3 total) - Mailchimp - NetSuite - SAP Business One ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [B2B eCommerce Software](https://www.capterra.co.za/directory/31821/b2b-ecommerce-platform/software) ## Related Categories - [B2B eCommerce Software](https://www.capterra.co.za/directory/31821/b2b-ecommerce-platform/software) - [Portal Software](https://www.capterra.co.za/directory/14/portal/software) ## Alternatives 1. [Adobe Commerce](https://www.capterra.co.za/software/83890/magento-commerce) — 4.3/5 (655 reviews) 2. [B2B Wave](https://www.capterra.co.za/software/133836/b2b-wave) — 4.9/5 (51 reviews) 3. [Shopamine](https://www.capterra.co.za/software/1048652/shopamine) — 5.0/5 (30 reviews) 4. [Wholesale Suite](https://www.capterra.co.za/software/204219/wholesale-suite) — 4.9/5 (88 reviews) 5. [Salesforce Commerce Cloud](https://www.capterra.co.za/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews) ## Reviews ### "Envoy is an amazing partner" — 5.0/5 > **Kelly** | *27 March 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The platform is very user-friendly. I have worked with other B2B platforms, and the launching updates on other platforms always resulted in a massive number of confused customers. With Envoy, we get very few calls/emails afterward. The functionality is not only intuitive, but Envoy’s training materials are phenomenal and answer the users’ questions. Envoy is also in a constant state of growth and improvement to best fit what the industry needs and wants. Envoy’s roadmap not only focuses on external trends, but they solicit feedback to identify any challenges they can help resolve for their current customers. Meaning their engagement doesn’t end on launch day. They are a continuously committed partner. > > **Cons**: It can be possible for your business to grow at a slower speed than Envoy's growth. Meaning there can be industry wide changes which your business may not be ready to make. In one example, an improvement was made to replace an existing way to load/display marketing materials. We were still producing materials in an older format which was no longer supported. However, Envoy gave us a very early warning of the upcoming change and partnered with our Marketing teams which ultimately helped us grow and embrace the changes. We are very pleased with the changes now, even if we were a bit resistant at first. ----- ### "Easy to setup, Customer Friendly." — 5.0/5 > **Austin** | *12 May 2022* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: This platform is easy to set up and easy to use. Our customers seem to be able to use the functionality of the platform without any questions. Our onboarding team of \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] were awesome at being helpful and having quick communication throughout the whole process. > > **Cons**: There are some limitations to the platform, however, we were able to make this work for our scope of business. Envoy B2B is regularly adding new features to the platform that will help grow our business. ----- ### "Easy to use and maintain" — 4.0/5 > **Kellie** | *30 October 2020* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: Ease of use\! The platform does not over complicate the process of creating catalogues and content for customers. The help pages are very clear and failing that customer support is outstanding. > > **Cons**: Nothing major, there are tiny UX things such as the way it filters certain sections but they are minor things and Envoy are always making improvements. > > Been a quick learning curve to get the most out of the product. Due to the pandemic we had to accelerate our plans on opening this platform up wider to our customer base. As the platform is easy to set up and provides a great experience for customers we have seen minimal impact to our wholesale orders despite not being able to see them in person at all for this seasons sell in. ----- ### "What a great B2B" — 5.0/5 > **Nicholas** | *11 April 2022* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Integrating our consumer base was flawless and has us exploring how else we can utilize this great tool. > > **Cons**: The only pain point and it is a small one is the time it takes some sales representatives to get familiar with it. Less of a fault on Envoy and more on us. > > Great B2B that we plan on using for years to come. We feel as though it is the pinnacle B2B system and is great for us. ----- ### "One of our best decisions\!" — 5.0/5 > **Katie** | *15 March 2019* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: This software is SO easy to use. It has been incredibly intuitive and has made seasonal updates, order entry, and inventory management a breeze. Our customer service team has experienced productivity gains and customers and sales reps have embraced the tool as it gives them accurate inventory for placing fill orders. > > **Cons**: I can think of nothing\! At first there were a couple of features we were hoping for, but there have been a couple of major updates, and those features were added\! > > Overall experience with the software is great. But what was even more surprising was the amazing service provided by the Envoy B2B team. They provide top notch service, and they really want the product to WORK for their customers. I've never worked on a smoother implementation process over my 12 year career, which still blows my mind to this day. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/183620/envoy-b2b?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/183620/envoy-b2b) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data