Crew Control

Crew Control

by Crew Control

Who Uses This Software?

Lawn care, Pest control, Pressure washing, and other service companies

Average Ratings

9 reviews
  • Overall 5/5
  • Ease of Use 5/5
  • Customer Service 5/5
  • Features 4.9/5
  • Value for Money 5/5

Product Details

  • Starting Price US$30,00/month
  • Pricing Details $30 per month for each crew
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
  • Support Business Hours
    Online

Vendor Details

  • Crew Control
  • https://www.crewcontrol.us/
  • Founded 2018

About Crew Control

We are revolutionizing crew scheduling through our incredibly easy to use program.

Who says powerful software has to be hard to use? We disagree! With one click our program will optimize your daily driving routes with the best possible drive times. You can drag and jobs between day and easily report and view crew working times on jobs, checklist of items they completed, or files they have uploaded.

Scheduling, simplified.

Crew Control Features

  • Appointment Scheduling
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Landscape Design
  • Payroll Management
  • Quotes/Estimates
  • Routing
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Equipment Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments

Crew Control Most Helpful Reviews

Best Bang for Your Buck!

Reviewed on 2019/04/29
Bill H.
Accounts Manager
Facilities Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We were using an Excel spreadsheet for several years to keep our customers serviced. Our crews would do bimonthly services weekly and weekly services monthly. It was always a mess with unhappy customers and even cancelled services. We researched a lot of scheduling software and the common denominator was 'complicated and expensive' Crew Control truly has been a life-saver for our maintenance operations. Our crews are operating more efficiently, we are not missing the 'extras' invoicing and our customers are happy! Trust me when I say it is the best money spent!

Pros: If you are looking for a simple and cheap software for scheduling crews this is it! Most software we reviewed were weeks or more getting setup and crews trained. Just too complicated and expensive to trial and error. We truly loaded all of our data one day and the next day started our crews with a two week trial but they were up to speed in about 3 days with not errors. Our crews love it, we love it and our customers love the fact we are not missing services! I know we saved the monthly crew fee the first week...possibly day with the simple efficiencies of keeping crews pointed in the right direction 100% of the time!

Cons: I cannot say there is really anything we like least since we know the program is growing and all of our immediate needs from support have been met. We have made suggestions of additions or changes and wait a week or two and the guys at Crew Control seem to roll them out! We are excited for some of the planned updates such a more advanced reporting.

Vendor Response

by Crew Control on 2019/07/12

Thank you, Bill! We appreciate the kind words and glad you are benefiting from our program.

Wish this was here 5 years ago

Reviewed on 2019/09/10
Taylor S.
Chief of Operations
Consumer Services, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Customer service has been key for me, I had been looking for a system ever since I stepped up
and helped with getting work orders for our Crews. We had over 250 properties WEEKLY that I had to hand write. We tried a different system for 1 year and it was over priced, super complicated for both the admin and user, and the customer service was non existent.
Needless to say the first time we got on the phone and talked over what this product office and the price we immediately cancelled the other service and have been grateful for this product ever since! If you are a small or medium business and are not sure you can afford to spend the extra money, know that it pays for its self with the time saved scheduling and not waiting for all the papers to be turned in at the end of the day, being able to bill immediately after, not forgetting what customer you skipped 2 weeks in a row due to weather. Seriously, this system is a game changer!

Pros: Super user friendly for both the admin and the user!

Cons: I only wish that we could use this for other departments (Human Resources. Etc.)

Organized scheduling and less stress

Reviewed on 2019/10/04
Tripp H.
Owner
Environmental Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Crew control has been great for us. The ability to plan ahead, prepare better for our jobs and be sure they all get done more efficiently was a big step in the right direction for us. Crew Control has even allowed us to accomplish more without hiring another manager. Crew Control has become our “whiteboard schedule” at the office, but now it is with us all the time. No need to take a picture of the whiteboard when leaving the office.

Pros: The software is easy to use, goes with all of us everywhere we go so when we need to make changes, we can make them immediately. Because it is easy to provide details and send photos for each individual job, we have less confusion, quicker response to customer requests and less call backs. Implementing this into our daily routine was well received with little to no resistance by our crews. Let’s face it, crews typically don’t like change, but our crews have liked this change. No need to carry paper schedules and no lost revenues due to the electronic paper trail on everything we do!

Cons: There isn’t anything I really don’t like. There is always little things that can make processes better, but the good thing is the owner is taking any feedback we have and working towards making it better than it is.

Great software program!

Reviewed on 2019/09/10
Vanessa S.
Maintenance Division Coordinator
Environmental Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Amazing!!!! I have the ability to type notes or create/ manage/ change checklists in Spanish which is super helpful with crew members who are not strong in English.
It is very easy to use and understand!

Pros: I like that we communicate any needs or suggestions and the customer service response is truly the best! They listen and if they need better understanding, they ask to be able to provide help as best as possible!!!
Also very user friendly for both admin and crew member use.

Cons: There is really nothing I can say I like least because any suggestions I bring to their attention they are very quick to respond to help find a solution.

Crew Control

Reviewed on 2019/09/20
Anabel S.
Construction Division Coordinator
Construction, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great communication with customer service. Constantly listening to issues/changes needed for improvement. Great to work with.

Pros: The Software is very user friendly, easy set up.

Cons: Not available as app and mobile site was limited but have seen improvements since.

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