---
description: Learn more about ThinkReservations price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: ThinkReservations Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [ThinkReservations](/software/182891/thinkreservations)

# ThinkReservations

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> The property management system, online booking engine, and channel manager for your bed \&amp; breakfast, boutique hotel, or property group.
> 
> Verdict: Rated **4.9/5** by 120 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ThinkReservations?

ThinkReservations provides an all-in-one online booking engine, property management system, and channel manager for INDEPENDENT LUXURY LODGING PROPERTIES. Save time. Increase revenue. Be a Thinker.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 120 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ThinkReservations
- **Location**: Seattle, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Please contact ThinkReservations directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Belize, Canada, Colombia, Mexico, United States

## Features

- Booking Management
- Booking Notes
- Calendar Management
- Customer Support
- GDS/OTA Integration
- Group Reservations
- Guest Experience Management
- Multi-Channel Management
- Online Booking
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Reporting/Analytics
- Reservations Management

## Integrations (11 total)

- CartStack
- Google Analytics 360
- Heartland Payments+
- Maitre'D
- PayPal Enterprise Payments
- RemoteLock
- Stripe
- Takeup.io
- Triptease
- TrustYou
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)
- [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software)
- [Hotel Channel Management Systems](https://www.capterra.co.za/directory/31615/hotel-channel-management/software)
- [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software)

## Alternatives

1. [Sirvoy](https://www.capterra.co.za/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
2. [Lodgify](https://www.capterra.co.za/software/131924/lodgify) — 4.5/5 (1282 reviews)
3. [Caterbook](https://www.capterra.co.za/software/190985/caterbook-v5) — 5.0/5 (24 reviews)
4. [Stayflexi](https://www.capterra.co.za/software/193259/flex-pms) — 4.7/5 (154 reviews)
5. [Cloudbeds](https://www.capterra.co.za/software/158839/cloudbeds) — 4.3/5 (337 reviews)

## Reviews

### "Give Think Reservations a try- you'll be glad you did\!" — 5.0/5

> **Sharon** | *04 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Think Reservations was always there to help when I had questions or needed help.  The fact that they kept up with other sites to record reservations was great.  The before and after letters were also wonderful.  I only had one unit (three bedrooms) but I still think it was a great resource.
> 
> **Cons**: The fees, as I only had one unit.  It was a little expensive as I only had one unit, but it was well worth it in the time it saved me.
> 
> Think reservations was a tremendous help to me.  It saved me a tremendous amount of time.  I was so glad to have found them\!

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### "Best Reservation Software for my small bnb" — 5.0/5

> **Debbie** | *26 February 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I have been with Think Reservations for many years.  As a small lodging property, their plan worked great for me.  Easy to learn and so many great helps to access if needed.  They were always prompt in responding to me when I needed help.  After 27 years as an Innkeeper, we are closing our bnb.
> 
> **Cons**: I can't really think of any negatives for me.
> 
> Great product, great people that own and work there.  It has been a very good experience for me.

-----

### "Setting up messaging" — 5.0/5

> **Barb** | *26 November 2024* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use and the patience of \[sensitive content hidden\] helping me set up think reservations messaging.
> 
> **Cons**: It doesn't have a blacklist I could use a way to flag people who make reservations, use false phone numbers and block their credit card
> 
> It is easy to use.  Even our team who does not spend much time on ThinkReservations is comfortable using it.

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### "It all comes down to the service and people\!" — 5.0/5

> **Erica** | *05 December 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Our onboarding team has been AMAZING\!  \[sensitive content hidden\] have been so helpful and gone the extra mile to make sure that we get what we need - even stepping in to just talk me through being stressed when the tasks felt overwhelming.
> 
> **Cons**: As with anything, there is always a learning curve and just figuring out how to do what needs done, but I don't know that it is technically a Con.
> 
> Of course, you get what you pay for, and so the additional cost over our prior provider is a pain point, but we are getting SO much more in return.  The team has been exceptional and the system is robust.

-----

### "Newer Company but Hospitality Minded" — 4.0/5

> **Sandra** | *19 May 2024* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Think actually offers help via a REAL person (not a bunk of "help articles" or chatbots) &#10;Think Team is professional, courteous and best of all efficient and know their jobs. I have gotten professional help at 10pm on a Saturday night
> 
> **Cons**: Its a bit pricey and the messaging requires a bit of tweaking but we can live with that
> 
> Great Signup&#10;Great Onboarding &#10;Great Support

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## Links

- [View on Capterra](https://www.capterra.co.za/software/182891/thinkreservations)

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