---
description: Learn more about comdesk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: comdesk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [comdesk](/software/182371/callone-call-center-software)

# comdesk

Canonical: https://www.capterra.co.za/software/182371/callone-call-center-software

> AI-integrated web-based call center software for sales \&amp; service, offering VoIP, smart routing \&amp; seamless CRM integration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses comdesk?

Germany, Austria, Switzerland

## About the vendor

- **Company**: comdesk
- **Location**: Berlin, Germany
- **Founded**: 2010

## Commercial Context

- **Starting Price**: €3,90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: comdesk pricing starts at €3.90/month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Contact Management
- Conversion Tracking
- Dashboard
- IVR
- Keyword Tracking
- Phone Key Input
- Pre-recorded Messages
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech
- VoIP
- Voice Customization
- Voice Mail

## Integrations (17 total)

- Clockodo
- Freshdesk
- Freshsales
- GPT-4
- Geckoboard
- Google Data Studio
- HubSpot CRM
- Jira
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Power BI
- Pipedrive
- Salesforce Sales Cloud
- Tableau
- Zendesk Suite
- Zoho CRM

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Tracking Software](https://www.capterra.co.za/directory/30901/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.capterra.co.za/directory/30901/call-tracking/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Dialpad](https://www.capterra.co.za/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [Aircall](https://www.capterra.co.za/software/144486/aircall) — 4.2/5 (458 reviews)
4. [JustCall](https://www.capterra.co.za/software/157853/justcall) — 4.1/5 (223 reviews)
5. [CTM](https://www.capterra.co.za/software/152004/call-tracking-software) — 4.6/5 (150 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/182371/callone-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/182371/callone-call-center-software> |
| de-AT | <https://www.capterra.at/software/182371/callone-call-center-software> |
| de-CH | <https://www.capterra.ch/software/182371/callone-call-center-software> |
| en | <https://www.capterra.com/p/182371/CallOne-Call-Center-Software/> |
| en-AE | <https://www.capterra.ae/software/182371/callone-call-center-software> |
| en-AU | <https://www.capterra.com.au/software/182371/callone-call-center-software> |
| en-CA | <https://www.capterra.ca/software/182371/callone-call-center-software> |
| en-GB | <https://www.capterra.co.uk/software/182371/callone-call-center-software> |
| en-IE | <https://www.capterra.ie/software/182371/callone-call-center-software> |
| en-IL | <https://www.capterra.co.il/software/182371/callone-call-center-software> |
| en-IN | <https://www.capterra.in/software/182371/callone-call-center-software> |
| en-NZ | <https://www.capterra.co.nz/software/182371/callone-call-center-software> |
| en-SG | <https://www.capterra.com.sg/software/182371/callone-call-center-software> |
| en-ZA | <https://www.capterra.co.za/software/182371/callone-call-center-software> |

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