NCR Silver

Who Uses NCR Silver?

We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.

What Is NCR Silver?

NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.

NCR Silver Details

NCR Silver

https://www.ncrsilver.co.uk/

Founded 1884

NCR Silver Pricing Overview

NCR Silver does not have a free version and does not offer a free trial. NCR Silver paid version starts at US$79,00/month.

Starting Price

US$79,00/month

Pricing Details

Each additional device: $50 per month

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

NCR Silver Features

  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management

View full list of Bar POS Software

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of POS Systems

  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

View full list of Restaurant POS Software

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

View full list of Retail POS Systems

  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • eCommerce

View full list of iPad POS Software

NCR Silver Alternatives

More NCR Silver alternatives

NCR Silver Reviews

Showing 5 of 142 reviews

Overall
3,7/5
Ease of Use
4,1/5
Customer Service
3,4/5
Features
3,4/5
Value for Money
3,5/5
Verified Reviewer
Director of Marketing & Events
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/03/14

"iPad POS that includes marketing tools!"

Pros: Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Cons: Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

  • Reviewer Source 
  • Reviewed on 2019/03/14
Kelley C.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/02

"Payment reporting inhancement"

Comments: Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Pros: This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Cons: When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

  • Reviewer Source 
  • Reviewed on 2019/07/02
Lindsey H.
Owner
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/06/19

"Some very good pros, and some pretty frustrating cons"

Comments: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Pros: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Cons: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

  • Reviewer Source 
  • Reviewed on 2019/06/19
Kari A.
Owner
Restaurants, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2020/03/18

"Originally a great product, now not so much"

Comments: I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Pros: I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Cons: I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.

  • Reviewer Source 
  • Reviewed on 2020/03/18
Ryan C.
Owner
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2019/06/18

"Feedback"

Comments: Great customer service when I call. Very responsive and efficient. Wished they would contact us on the front end when an update creates issues, not after we have the problem.

Pros: The ease of use on the front end. Easy to pull data and information from historic sales.

Cons: Issues with security aren't addressed until they are a problem and have credit cards kicked back after assuming they were good. Changed security settings on IPads and issues were resolved, but we had to reach out instead of being contacted first. There needs to be an accounts receivable. We use a backdoor and do payouts with notes to even the drawer. A fourth category would make this easier.

  • Reviewer Source 
  • Reviewed on 2019/06/18