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BIC Platform
BIC Platform Overview:
What Is BIC Platform?
The BIC Platform is an "all-in-one" solution for Digital Transformation, including AI-powered BPM. It is modular and combines the following functionalities: Process modeling and analysis (BIC Process Design), Process execution and automation (BIC Process Execution) and strategic alignment of enterprise architecture (BIC EAM).
The BIC Platform is used, for example, for process management, quality management, business intelligence, and enterprise architecture management. It can be operated as a public or private cloud or on-premises.
With modern AI functions, the BIC Platform drives process efficiency and process optimization by intelligently automating manual process modeling and static templates, among other things. BIC EAM helps organizations to visualize, analyze, and strategically align their enterprise architecture, ensuring that IT landscapes support business goals effectively.
Who Uses BIC Platform?
BIC Platform is the ideal solution for organizations – from midsize companies to international corporations of all industries – looking for a software solution in English, German or Spanish.
Where can BIC Platform be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 80 reviews
Reviews sentiment
Positive
91%
Neutral
8%
Negative
1%
Starting Price
US$125,00
Per User, Per Month
Free trial
About the vendor
- GBTEC Software AG
- Located in Bochum, Germany
- Founded in 2004
BIC Platform support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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Argentina, Australia, Austria, Bahrain, Belgium
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Argentina
- Australia
- Austria
- Bahrain
- Belgium
- Canada
- Chile
- Colombia
- Denmark
- Ecuador
- Finland
- Germany
- Iceland
- Kuwait
- Luxembourg
- Mexico
- Netherlands
- New Zealand
- Norway
- Paraguay
- Peru
- Qatar
- Saudi Arabia
- Spain
- Sweden
- Switzerland
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
Languages
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Arabic, English, French, German, Italian
Languages
Languages that the product is available in.
- Arabic
- English
- French
- German
- Italian
- Polish
- Spanish
Compare with a popular alternative
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BIC Platform
US$125,00
year
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Free trial
4,3 (80)
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VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
US$29,99
month
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Free trial
4,3 (3 036)
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Top rated features
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Integrations Management
Top rated features
Task Management
Workflow Configuration
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Data Visualization
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Collaboration Tools
Drag & Drop
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Third-Party Integrations
Workflow Management
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Process Modeling & Designing
Real-Time Data
Top rated features
Project Management
Project Planning/Scheduling
Top rated features
Task Management
Task Progress Tracking
Top rated features
Commenting/Notes
Project Planning/Scheduling
Capterra verified reviews for BIC Platform
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Overall rating
Based on 80 reviews
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Daniel
Business Process Manager in Germany
Automotive, 10 000+ Employees
Used the Software for: 2+ years
"BIC: Our source of truth for process and documents"
11 September 2025
BIC has become our central platform in more than 60 plants globally, for managing global and local processes, with its corresponding documentation easily integrated. The continuous evolution of BIC, with new and enhance features, boost our productivity, all while preserving its intuitive and user-friendly desing. Great customer support has also be a keystone to configure BIC to our requirements.
Pros:
BIC is a great Process and Documents Management System. The continuous evolution of the tool, the integration with other applications. With a brief introduction our colleagues have been able to document their processes and documents easily, increasing the acceptance of the tool globally.
Cons:
Process versioning still has room for improvement—particularly in making versions created through the release workflow easily identifiable.
Reviewer Source
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Mark
Lead business process transformation in Netherlands
Nonprofit Organization Management, 501–1 000 Employees
Used the Software for: 2+ years
"Easy to use and practical platform"
03 July 2025
We build our process architecture and process mapping of all our core processes and some of our supportive processes. Next to this we depicted the visual part of or Value Chain Mappings. Also the support was very good eventhough it was not often needed. Same is to say for trianing, a half of day of training is more then enough.
Pros:
Easy to use as a modeler but also as an administrator, next to this the BPMN validation functions is really good and I liked the different environments that can be used to publish to
Cons:
At the time I used it there was an export/documentation function for documentation, however the descriptions of elements used in the diagrams where not incleded in this export function. Next to that the versioning function of the application can be enhanced.
Reviewer Source
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Daniel
IT and Business Process Manager in Germany
Automotive, 10 000+ Employees
Used the Software for: 2+ years
"Our BIC: more friendlier, more intuitive"
03 March 2025
As responsible for BIC in my company, I really like that BIC offers most of the alternatives for documenting processes and documents. The integration with the GRC module, makes it a more rounder. A solid 90% of user satisfaction, as there is always some room for improvement.
Pros:
Its User Interface is great, user friendly, but mostly intuitive. After a very short time, you get use to BIC as a standard laptop application.
Cons:
That it is still not completed. The missing features seem to be still in the roadmap and, well... we are waiting for them.
Reviewer Source
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GBTEC Software AG Response
05 March 2025
Thank you for your very positive feedback on our software! Best regards from Bochum
Vincent
Architect in Netherlands
Utilities, 1 001–5 000 Employees
Used the Software for: 1+ year
"All-round solution for modelling"
11 September 2025
Pros:
The flexibility of BIC is great. We can collaborate with business, data, and IT because different modelling languages can be used and combined. Having everything in one tool improves our productivity.
Cons:
The user interface is easy to learn, but contains some bugs and UX can be lot better to improve our productivity.
Reviewer Source
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Ece
Project Manager in Switzerland
Renewables & Environment, 10 000+ Employees
Used the Software for: 6-12 months
"A good solution for our BPM project"
11 September 2025
Pros:
The learning curve was relatively short, as the software is easier to use compared to other tools available on the market. The training sessions were also a major advantage, helping to accelerate the learning process significantly.
Cons:
The E-Learning videos are disorganized and rely on BIC-specific terminology, making them hard for beginners to use. They need clearer categorization and modernization. Despite company access, the platform did not provide sufficient value for the cost.
The AI Modeller solution needs more features to improve its functionality and currently does not offer good value for money.
Reviewer Source
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