Joan

Who Uses Joan?

Small to medium size companies, typically involved with technology (manufacturers, consultancies, service providers). Often our customers are in the process of moving or furnishing a new office.

What Is Joan?

Joan is the simplest solution for managing meeting rooms, optimising your conference room use, and displaying relevant information where you need it the most. Joan is trusted by many Fortune 500 companies and used daily by more than 800.000 office workers globally. With implementing Joan, you get rid of: Double bookings, Meeting Interruptions, Ghost Meetings and daily searching for free meeting rooms when you need them the most.

Joan Details

Visionect

https://getjoan.com

Founded 2007

Joan video
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Joan pricing overview

Joan does not have a free version but does offer a free trial. Joan paid version starts at US$21,00/month.


Starting Price

US$21,00/month

Pricing Details

All products come with a 30 DAY MONEY BACK GUARANTEE.

Free Version

No

Free Trial

Yes

Joan deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

Joan Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

View full list of Appointment Scheduling Software

  • Digital Signage
  • Internal Meetings
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Third Party Booking
  • Utilization Reporting
  • Vendor Management
  • Visitor Management

View full list of Meeting Room Booking Systems

  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management

View full list of Meeting Software

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

View full list of Scheduling Software

Joan Alternatives

More Joan alternatives

Joan Reviews

Read all reviews

Overall rating

4,7/5

Average score

Ease of Use 4,6
Customer Service 4,8
Features 4,6
Value for Money 4,6

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Joshua H.
Head of Product
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/12/05

"The only room booking tablet an idiot like me could implement"

Comments: For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible.

Pros: The best thing about Joan is the hardware. Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two. The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees. At the end of the day, that's all that really matters.

Cons: While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated. The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes. The website is a bit tricky, too. But this is small compared to the fact that *I was actually able to set this up*.

  • Reviewer Source 
  • Reviewed on 2019/12/05
Verified Reviewer
Infrastructure
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/02

"Super simple to setup!"

Comments: Excellent

Pros: Has ability to host the manager on premise to save cost on monthly fees. Devices have long battery life and just work! No issues at all so far!

Cons: Has lots of features but would love to see microsoft teams integration like slack

  • Reviewer Source 
  • Reviewed on 2019/05/02
Verified Reviewer
Training Manager
Computer Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/04/21

"Great software, terrible hardware"

Comments: In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation.

Pros: The software interface is done very well. As is the visual design of the tablet. This would be a fantastic solution, were it not for two major downsides...

Cons: The biggest issue is the battery. I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID. Even directly below an access point, the tablet complains about connectivity. I believe it connects to the wrong (i.e. further away) access point, which results in a high battery drain. We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer.
The other issue is the touch control. I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used. But in the end, you might need quite a bit of force to use the display.

  • Reviewer Source 
  • Reviewed on 2020/04/21
Jon R.
Head of Tech Strategy
Computer Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/27

"Exact right product for the specific need"

Comments: When we moved into our new office ~2 years ago, I needed a solution that would allow for integrated organization of our 14 or so meeting rooms with our existing tooling. I did not want to feel like I had to invest in a solution that would look terrible on a budget review 9 months later. The solution is cost friendly and simple. Implementation took from 6am-9am on a Tuesday. There aren't too many on prem device integrations that take 3 hours for a first-time user.

Pros: The Joan solution is what I look for whenever I'm selecting a solution or technology for our company or office. The solution delivers exactly what it is intended to. It doesn't try to win business with a longer feature set. It offers the features that match the need. There's no waste and no hollow features for the sake of competitive parity.

Cons: If I were being picky I would say that I would like to see the AI/Slack integration to evolve a bit. I'm unaware of integrations with smart speaker functionality but this would be a nice integration as well (which again may exist at this point).

  • Reviewer Source 
  • Reviewed on 2019/11/27
Artur W.
IT Engineer
Health, Wellness & Fitness, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/27

"Awesome way to manage your meeting resources"

Comments: While having some troubles with initial setup help has been provided quickly and in very professional manner. Can't praise their support team enough. From admin perspective, all integrations are done in few simple steps. From user perspective it is simple and almost invisible (we integrated Joan with GSuite calendar system). Recently provided Slack bot just added another layer of functionality for them as well.
Admin panel on VM (we host on premises) provides sufficient and clear overview of the state of devices on the network.
In the end, this is clear and cost effective solution to manage your meeting space.

Pros: Once setup properly, it is almost zero maintenance if you wish. My users found it easy to use, slack integration works great. It is for years part of our office ecosystem.

Cons: That it can't be totally hosted on premises, there are still parts that require setting up outside of our infrastructure.

Vendor Response

by Visionect on 2019/12/04

Dear Artur!

Thank you for your kind feedback and great review! Thanks to your feedback we'll improve Joan even more.

Best Regards
Tilen Kegl, Marketing Team Lead

P.S. I'll make sure to give a shout out to our support agents! :)

  • Reviewer Source 
  • Reviewed on 2019/11/27