Power Diary

Who Uses Power Diary?

Sole practitioners through to large, multi-location practices, including physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, chiropractors + other health specialists.

What Is Power Diary?

***Now: 50% OFF for 6 Months!***

Power Diary is the online practice management software trusted by over 26,000 practitioners. It includes calendar management, appointment reminders (SMS + email), treatment note templates, client invoicing, online bookings, 2-way SMS chat, and a lot more!

Power Diary Details

Power Diary

https://www.powerdiary.com

Founded 2007

-thumb
-thumb
-thumb
-thumb
-thumb

Power Diary pricing overview

Power Diary does not have a free version but does offer a free trial. Power Diary paid version starts at US$26,00/month.


Starting Price

US$26,00/month

Pricing Details

Special offer: Start this month to get 50% off for 6 months!

Free Version

No

Free Trial

Yes

Power Diary deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Documentation

Power Diary Features

  • Appointment Reminders
  • Billing & Invoicing
  • Claims Management
  • Healthcare Compliance
  • Outcome Assessment Tools
  • Patient Account Management
  • Patient Records Management
  • SOAP Notes

View full list of Chiropractic Software

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Multi-Location
  • Point of Sale (POS)
  • Practice Management
  • SOAP Notes

View full list of Massage Therapy Software

  • Appointment Scheduling
  • Billing & Invoicing
  • Drag & Drop
  • Faculty/Staff Management
  • HIPAA Compliant
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Recurring Appointments
  • Self Service Portal

View full list of Medical Scheduling Software

  • Claims Management
  • E-Prescribing
  • EMR/EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Medical Billing
  • Multi-Office
  • Multi-Physician
  • Patient Portal
  • Patient Records Management
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

View full list of Medical Software

  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans

View full list of Mental Health Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking

View full list of Occupational Health Software

  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans

View full list of Physical Therapy Software

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EMR / EHR
  • Patient Portal
  • Patient Records
  • SOAP Notes
  • Scheduling

View full list of Podiatry Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Scheduling
  • Progress Tracking
  • SOAP Notes

View full list of Speech Therapy Software

Power Diary Alternatives

More Power Diary alternatives

Power Diary Reviews

Read all reviews

Overall rating

4,6/5

Average score

Ease of Use 4,5
Customer Service 4,6
Features 4,4
Value for Money 4,4

Review software

Share your experiences with other software buyers.

Write a Review!
Jordan j. P.
Personal Trainer/Brand Ambassador
Health, Wellness & Fitness, 5 001-10 000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/12/04

"Personal Trainer(s) Appointment Portal"

Comments: All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

Pros: I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Cons: Need note security. One personal trainer should not be able to see another personal trainers client notes.

Vendor Response

by Power Diary on 2019/12/15

Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien

  • Reviewer Source 
  • Reviewed on 2019/12/04
Simone H.
CSM
Mental Health Care, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/08/14

"Review"

Comments: Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Pros: - Visually appealing
- Ability to produce multiple reports
- Simple and easy to use calendar and client set up
- Client online booking portal
- Medicare processing
- Data consistancy

Cons: - Limited functions available on the calendar - cannot view single day of the week for multiple weeks
- Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not
- Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

  • Reviewer Source 
  • Reviewed on 2019/08/14
John P.
Osteopath
Alternative Medicine, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2020/03/30

"Not too bad, with potential"

Comments: Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Pros: Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Cons: They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive.
They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Vendor Response

by Power Diary on 2020/04/15

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

  • Reviewer Source 
  • Reviewed on 2020/03/30
Natalie W.
Business Owner
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/08/29

"Power Diary helps me save time"

Comments: I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Pros: Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business.
Also, support by Australian's which is thorough, quick and friendly.
Client Portal

Cons: Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Vendor Response

by Power Diary on 2019/09/01

Thanks for the great review!
- Damien

  • Reviewer Source 
  • Reviewed on 2019/08/29
Rebecca U.
Psychologist
Mental Health Care, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/08/14

"Best decision I made for my practice"

Pros: The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

Cons: I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

Vendor Response

by Power Diary on 2019/08/19

Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in).
All the best,
Fiona

  • Reviewer Source 
  • Reviewed on 2019/08/14