---
description: Learn more about Hybrid.Chat price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hybrid.Chat Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Hybrid.Chat](/software/180456/hybrid-chat)

# Hybrid.Chat

Canonical: https://www.capterra.co.za/software/180456/hybrid-chat

> Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hybrid.Chat?

Businesses that wish to generate leads from their current traffic; Engage with customers and delivery better experience; Local businesses that cannot man a chat 24x7; Automatic lead validation; hiring

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smarter.codes
- **Founded**: 2018

## Commercial Context

- **Starting Price**: ₹29,00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Free plan start with 1 domain / chatbot with 100 monthly conversations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: India

## Features

- Autoresponders
- Chatbot
- Customer Support
- Customizable Branding
- Geotargeting
- Live Chat
- Mobile Access
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [Zoho SalesIQ](https://www.capterra.co.za/software/168135/zoho-salesiq) — 4.4/5 (98 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.1/5 (115 reviews)
5. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Extremely happy with this product" — 5.0/5

> **Brian** | *05 January 2019* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1. I was able to crank up leads from my website with the same amount of traffic with this Live Chat software.

2. Automating conversations is easy. You just edit an online spreadsheet and it is converted into a chatbot.

3. The chatbot can send SMS, create call conferences, which we can use to connect with agents that are out there in the field.

4. The chats come into our Official Slack, which helps my entire team (you can select who to invite) engage with the leads.
> 
> **Cons**: 1. The UI can be improved upon. I found the documentation a little confusing, but the support team helped me navigate through it.

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### "Awesome Product\!" — 5.0/5

> **Ahtesham** | *17 April 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This is really good product, it has increased my business Leads to 200% within a very short time , it provides integration with slack which is also a very good benefit of using it.
> 
> **Cons**: everything is great for it, I have not found any concerns in it.

## Links

- [View on Capterra](https://www.capterra.co.za/software/180456/hybrid-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/180456/hybrid-chat> |
| de-AT | <https://www.capterra.at/software/180456/hybrid-chat> |
| de-CH | <https://www.capterra.ch/software/180456/hybrid-chat> |
| en | <https://www.capterra.com/p/180456/Hybrid-Chat/> |
| en-AE | <https://www.capterra.ae/software/180456/hybrid-chat> |
| en-AU | <https://www.capterra.com.au/software/180456/hybrid-chat> |
| en-CA | <https://www.capterra.ca/software/180456/hybrid-chat> |
| en-GB | <https://www.capterra.co.uk/software/180456/hybrid-chat> |
| en-IE | <https://www.capterra.ie/software/180456/hybrid-chat> |
| en-IL | <https://www.capterra.co.il/software/180456/hybrid-chat> |
| en-IN | <https://www.capterra.in/software/180456/hybrid-chat> |
| en-NZ | <https://www.capterra.co.nz/software/180456/hybrid-chat> |
| en-SG | <https://www.capterra.com.sg/software/180456/hybrid-chat> |
| en-ZA | <https://www.capterra.co.za/software/180456/hybrid-chat> |
| fr | <https://www.capterra.fr/software/180456/hybrid-chat> |
| fr-BE | <https://fr.capterra.be/software/180456/hybrid-chat> |
| fr-CA | <https://fr.capterra.ca/software/180456/hybrid-chat> |
| fr-LU | <https://www.capterra.lu/software/180456/hybrid-chat> |

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