Who Uses This Software?
Online class based management software. Whether you are large or small, ClassBiz can improve and automate all your admin tasks.
Average Ratings17 reviews
- Overall 5 / 5
- Ease of Use 4.5 / 5
- Customer Service 5 / 5
- Features 4.5 / 5
- Value for Money 4.5 / 5
- Free Version No
- Free Trial Yes
Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
- ThinkSmart Software
- Founded 2007
ClassBiz holds all of your business admin in one place. Whatever the size of your business, ClassBiz will improve and automate all of those time consuming admin jobs we hate! Once you try ClassBiz, you'll never want to return to time consuming spreadsheets and generic scheduling software again. ClassBiz provides web based access (login from anywhere), free automatic software updates, affordable monthly subscription, unlimited logins for staff and free/unlimited fanatical support.
ClassBiz Most Helpful Reviews
Reviewed on 2019/01/24
Great product - Does what it say on the tin!
Comments: This is such an excellent software package. Classbiz does everything it says on the tin - and more. It is great value for money. At first I was a little nervous about implementing this system. However, it was quick to set up, and the Thinksmart team guided me throughout the whole process. No query was too much trouble, no matter how many times I rang. It saves so much time. I now actually feel I have my life back and just wanted to say that I would thoroughly recommend this to anyone with a small business where the paperwork, organisation and administration was taking over. Now we can concentrate on other areas that will take our business forward. The new updated software it is even better and this has actually already solved a couple of the small points I was going to ask about. Brilliant.
All the components of running a business which involve classes, staff, billing, collection of personal data etc are in one place.
It is very easy and quick to set up, and to learn how to use.
The staff are always on the end of the phone to give you personal instructions if you have a problem. No recorded messages!
Very little. Improvements are being made all the time.
I would like to be able to set an alert for 'overdue payments' if possible.
Reviewed on 2019/03/08
Excellent customer support - no need to be tech savvy!
I have had a good experience with ClassBiz. At the beginning I had a few teething issues, but everything was resolved quickly and professionally by the team. I am not the most technical person, and forget how to do things quite often. Lots of the issues I have are sorted quickly with a team member quick to jump on and take over my screen for me!
I can see all my classes clearly, send invoices and keep track of what is going on really easily. I am in the process of sorting out an additional teacher for my classes and can see how it is going to be even more beneficial once I have other staff members with their own classes.
Pros: It is a real time saver in terms of admin and great to have everything in one place. There are so many elements to it and the customer service from the team is second to none!
Cons: Because there are so many things you can do with it, it can be a bit complicated to get your head around all the functions. The team are always there to resolve any questions though so it needn't be a worry!
Reviewed on 2019/01/24
My experience as a franvchisee
Comments: I wasn't sure I would use ClassBiz a great deal initially, but it has been hugely beneficial in helping me stay organised, get customers signed up quickly and easily and meant there is very little paper work which is great. As I have already mentioned, the technical support team have been a lifesaver too when I have struggled with anything!
Pros: There are so many functions. I am constantly finding new ways to use it! It also helps me to keep track of all my information and allows me to easily make changes. The support I have received from the executive both via email and over the phone has been second to none. Any problems have been addressed quickly and I have felt very well supported - as someone who is not very technical this has meant a great deal to me.
Cons: It has taken me a little bit of time to get to grips with how to use it but that is only because it is so versatile and has so many useful tools, so not a negative point really!
Reviewed on 2019/05/30
Email functionality so useful!
Comments: Support is always at hand and very friendly. Frequent updates and improvements are made based on requests for functionality which is great. Great support for Kidslingo franchisees.
Pros: ClassBiz does so much for my business - online booking, managing classes, invoicing, GDPR, student lists, income reports. However I love the email functionality and the ability to be able to email different groups of customers easily - for example, sending out vocabulary lists, asking customers to vote for awards, remind people to pay! Useful to be able to access via iPhone.
Cons: Takes a bit of time to become used to the interface and know your way around but that comes with practice and using the system.
Reviewed on 2019/01/23
Great customer support
Comments: ClassBiz makes it easy to set up, invoice and keep registers for classes and also to maintain your customer database.
Pros: The customer support with ClassBiz is second to none. Everyone is very knowledgeable and willing to help. Being able to sync with GoCardless is a great plus as well as providing the ability for a payment platform. Customers find it easy to register and pay for classes and GDPR was handled very well. Price is very competitive and willing to add in bespoke features.
Cons: The system isn’t always as intuitive as you’d like and often there are multiple steps/clicks for something that seems straightforward.