Who Uses This Software?

Online class based management software. Whether you are large or small, ClassBiz can improve and automate all your admin tasks.

Average Ratings

17 reviews
  • Overall 4.9/5
  • Ease of Use 4.5/5
  • Customer Service 5/5
  • Features 4.7/5
  • Value for Money 4.7/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
  • Support Business Hours
    Online

Vendor Details

  • ThinkSmart Software
  • https://www.thinksmartsoftware.com
  • Founded 2007

About ClassBiz

ClassBiz is now trusted by over 2,000 businesses across the globe. It allows schools of all sizes to manage their administration in one easy to use software package. Automate everything from your timetabling and online registrations through to generating invoices and managing online payments.
ClassBiz provides web-based access (login from anywhere), free automatic software updates, affordable monthly subscription, unlimited logins for staff and free/unlimited fanatical support.

ClassBiz Features

  • Calendar Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Group Registration
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Surveys & Feedback
  • Wait List Management

ClassBiz Most Helpful Reviews

Fantastic customer service

Reviewed on 2019/03/05
Ornella I.
Franchisee
Education Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I can generate multiple invoices at the touch of a button and send receipts easily.

Pros: Has reduced my admin time which when you run your own business is vital. The reps are always at the end of an email to help. Fab, personalized service.

Cons: Just how the classes are viewed individually as opposed to altogether. If records could be generated per class, this would also be beneficial to my business.

Great product - Does what it say on the tin!

Reviewed on 2019/01/24
Carol S.
Owner/Partner
Education Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This is such an excellent software package. Classbiz does everything it says on the tin - and more. It is great value for money. At first I was a little nervous about implementing this system. However, it was quick to set up, and the Thinksmart team guided me throughout the whole process. No query was too much trouble, no matter how many times I rang. It saves so much time. I now actually feel I have my life back and just wanted to say that I would thoroughly recommend this to anyone with a small business where the paperwork, organisation and administration was taking over. Now we can concentrate on other areas that will take our business forward. The new updated software it is even better and this has actually already solved a couple of the small points I was going to ask about. Brilliant.

Pros: All the components of running a business which involve classes, staff, billing, collection of personal data etc are in one place.
It is very easy and quick to set up, and to learn how to use.
The staff are always on the end of the phone to give you personal instructions if you have a problem. No recorded messages!

Cons: Very little. Improvements are being made all the time.
I would like to be able to set an alert for 'overdue payments' if possible.

Excellent customer support - no need to be tech savvy!

Reviewed on 2019/03/08
Lauren P.
Sounds Right Phonics Franchisee
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have had a good experience with ClassBiz. At the beginning I had a few teething issues, but everything was resolved quickly and professionally by the team. I am not the most technical person, and forget how to do things quite often. Lots of the issues I have are sorted quickly with a team member quick to jump on and take over my screen for me!
I can see all my classes clearly, send invoices and keep track of what is going on really easily. I am in the process of sorting out an additional teacher for my classes and can see how it is going to be even more beneficial once I have other staff members with their own classes.

Pros: It is a real time saver in terms of admin and great to have everything in one place. There are so many elements to it and the customer service from the team is second to none!

Cons: Because there are so many things you can do with it, it can be a bit complicated to get your head around all the functions. The team are always there to resolve any questions though so it needn't be a worry!

Easy software

Reviewed on 2019/03/07
Verified Reviewer
Spanish Tutor
Primary/Secondary Education, Self Employed
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like the fact that it can be personalised to every customer but you don't need to send individual emails.

Cons: I would like to add my classes that are booked directly by childminders or nurseries, independently of students, into my schedule.

My experience as a franvchisee

Reviewed on 2019/01/24
Isobel G.
Pre school class leader
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I wasn't sure I would use ClassBiz a great deal initially, but it has been hugely beneficial in helping me stay organised, get customers signed up quickly and easily and meant there is very little paper work which is great. As I have already mentioned, the technical support team have been a lifesaver too when I have struggled with anything!

Pros: There are so many functions. I am constantly finding new ways to use it! It also helps me to keep track of all my information and allows me to easily make changes. The support I have received from the executive both via email and over the phone has been second to none. Any problems have been addressed quickly and I have felt very well supported - as someone who is not very technical this has meant a great deal to me.

Cons: It has taken me a little bit of time to get to grips with how to use it but that is only because it is so versatile and has so many useful tools, so not a negative point really!

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