Telegram

by Telegram Messenger

Who Uses Telegram?

Designed for personal use and businesses of all sizes, it is an instant messaging platform that allows users to share files, have secret chats, and more.

What Is Telegram?

Cloud-based messaging application that provides media exchange, data encryption, photo editing, and more.

Telegram Details

Telegram Messenger

https://telegram.org

Support

  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Not Offered
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Telegram pricing overview

Telegram has a free version and does not offer a free trial.


Free Version

Yes

Free Trial

No

Telegram Features

  • Batch Communications
  • Chat / Messaging
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content

View full list of Customer Communications Management Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing

View full list of Team Communication Software

Telegram Alternatives

More Telegram alternatives

Telegram Reviews

Showing 5 of 1 710 reviews

Overall
4,7/5
Ease of Use
4,7/5
Customer Service
4,3/5
Features
4,6/5
Value for Money
4,7/5
Olga B.
Edutainment Coach
E-Learning, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/08/29

"Valuable Connections and Happy Coincidences"

Comments: Well, it is quite an inspiring tool but I don't recommend you to go to Telegram if you are in a bad mood.

Pros: Well, there are a great number of reviews about Telegram and other messengers. However, the precious function of this messenger is not about just connecting with your friends, acquaintances, schoolmates, pen pals and colleagues. It is more about the opportunity to be connected with the whole world: in Telegram chats you can meet people who will change your life for the better (or worse), who will challenge you, motivate you, encourage you, provoke your curiosity! You can meet your future business partner or boss in a Telegram chat, you can meet your future boyfriend or girlfriend, you can your future client or fundraiser. The opportunity to find any chats you want, hide or open your identity, choose any channel you like and leave any chat rooms and channels as easy as ABC in this messenger. You can create your own channel, group or super group, choose the administrators and moderators for any of your spaces, close them and protect them which has never been so easy. However, it is a little bit complicated to promote your own channel and get new subscribers because in Telegram users come and go as fast as one's legs can carry one. Usually, when users subscribe to too many channels, groups and super groups, they quickly become swamped with the messages that's why they leave as quickly as they come. That's why channels promotion in Telegram is not an easy task, especially if you are not a super-duper marketer.

Cons: If you don't know how to react to spam and trolling attacks, this messenger may discourage you. Besides, the speed of being flooded with messages in Telegram is especially high. This makes channels promotion a challenging task because users come and go as fast as a hare.

  • Reviewer Source 
  • Reviewed on 2020/08/29
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2019/05/02

"Telegram Needs a Lot of Work to be an Elite Messenger App"

Comments: It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros: All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons: There are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

  • Reviewer Source 
  • Reviewed on 2019/05/02
Timmy T.
Database Administrator
Computer Software, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    1/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/06/10

"The messaging app for detailed communication"

Comments: Started a telegram group to communicate specific, but non-working hours coding and development-related questions to one another. Very effective tool for complex, small-group communication.

Pros: Message logs with individuals or groups may be searched for keywords or phrases, without getting lost or bloating your phone storage. No more scrolling for days to look for a line you needed to re-read.

Cons: This software was associated with unsavory groups acting in opposition of world governments in the Middle East due to its privacy and extensive features, which made the users at my company uncomfortable using it.

  • Reviewer Source 
  • Reviewed on 2020/06/10
Larissa P.
Assistente Administrativo
Transportation/Trucking/Railroad, 5 001-10 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/08/11

"best conversation application for your business"

Comments: Solved my communication problem with company employees, due to social isolation.

Pros: I use the telegrama for work, what I like best and its biggest difference is the ability to send files without a size limit, allowing to send large media sending videos of over 100MB, besides allowing to make a very large group of people being able to pass more accurate information, in this pandemic scenario caused by the covid the telegram has been the solution for our work home office.

Cons: Aesthetically the application could be more organized, I still miss the video conference calls in the application, I hope it is on the list of next updates.

  • Reviewer Source 
  • Reviewed on 2020/08/11
Faiyaz T.
Owner
Design, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2020/08/08

"Great for texting and Audio Calling..."

Comments: Great for Messaging to be honest. People Engagement is also fine. Needs more development but okay..
Good for businesses and cryptocurrency users. I really enjoyed using Telegram!

Pros: Fast and Secured! It's a cloud based communication platform which lets detailed messaging ability. Audio calls just works fine! Great for marketplace and Business. Cryptocurrency users can easily interact with others..Telegram bots might be useful for newbie users in order to conduct business!

Cons: No Video Calls Yet! Still needs a lot of work and development to be as stable as messenger or WhatsApp. Navigation is confusing and UI appears to be very old styled and simple.

  • Reviewer Source 
  • Reviewed on 2020/08/08