---
description: Learn more about Revers.io price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Revers.io Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Revers.io](/software/180080/revers-io)

# Revers.io

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> After-sales service platform for retailers to manage returns, repairs, warranties and recommerce operations across all channels.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Revers.io?

Enterprise retailers and brands managing complex after-sales operations in an omnichannel environment Ideal for companies handling returns and repairs at scale on technical products.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Revers.io
- **Location**: Paris, France
- **Founded**: 2009

## Commercial Context

- **Starting Price**: €1 000,00
- **Pricing model**: Per Feature
- **Pricing Details**: On quotation.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- CRM
- Demand Forecasting
- Reporting/Analytics
- Shipping Management
- Supplier Management
- eCommerce Management

## Integrations (2 total)

- Adobe Commerce
- PrestaShop

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Retail Management Software](https://www.capterra.co.za/directory/20053/retail-management-systems/software)

## Related Categories

- [Retail Management Software](https://www.capterra.co.za/directory/20053/retail-management-systems/software)
- [Logistics Software](https://www.capterra.co.za/directory/30081/logistics/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.co.za/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Motive](https://www.capterra.co.za/software/138669/motive) — 4.5/5 (1687 reviews)
3. [Driv.in](https://www.capterra.co.za/software/147906/driv-in) — 4.7/5 (114 reviews)
4. [PCS TMS](https://www.capterra.co.za/software/29249/express) — 4.2/5 (234 reviews)
5. [Metrobi](https://www.capterra.co.za/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews)

## Reviews

### "Easy to use platform" — 5.0/5

> **Elizabeth** | *30 October 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: We find the software easy to use, all customer information is clear. This makes following the customers request hassle free.
> 
> **Cons**: If you press a status in error you are not able to go back or amend.
> 
> We find the platform very easy to use, meaning the customer is informed at all stages of the process.

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### "Partie intégrante de notre quotidien" — 5.0/5

> **mathieu** | *22 June 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ergonomie, options, réactivité du service client si besoin et écoute quant aux améliorations
> 
> **Cons**: Petits bugs de synchros vite résolus par l'équipe très réactive
> 
> Nous sommes heureux d'avoir intégré Reversio dans notre process SAV et retours clients. Sa facilité d'usage nous aide beaucoup, nos clients sont satisfaits. Le traitement de nos retours s'en est ressenti et directement amélioré.

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### "Using Revers.io portal" — 4.0/5

> **Chi-Ho** | *18 November 2018* | Computer Hardware | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use environment. Good overview of cases.
> 
> **Cons**: After adding info or update a status, it frequently gets into a loop. You have to refresh (F5) to get to next step.
> 
> It's easy to provide return labels to customers abroad to ship back returns and defective products.

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### "Revers.io - seulement sur place de marché pour nous" — 5.0/5

> **Martial** | *24 June 2020* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: L'équipe revers est très à l'écoute et réactive \! Malgré un début parfois compliqué, aujourd'hui nous faisons avec les problème connu mais cela nous fait gagner déjà un peu de temps.
> 
> **Cons**: L'ayant que sur une place de marché, la rigidité d'Amazon fait que cela n'est pas très fluide par moment.
> 
> Retour sur Amazon, nous y gagnons en temps de gestion

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### "Ca nous a fait gagner beaucoup de temps" — 4.0/5

> **Quentin** | *17 June 2020* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Dashboard facile d'utilisation
Ca permet de gagner du temps sur les retours et sur le SAV (produits à réparer et renvoyer)
> 
> **Cons**: Difficulté d'intégration avec nos canaux de vente et nos logiciels de gestion des tickets service client

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## Links

- [View on Capterra](https://www.capterra.co.za/software/180080/revers-io)

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| de-AT | <https://www.capterra.at/software/180080/revers-io> |
| de-CH | <https://www.capterra.ch/software/180080/revers-io> |
| en | <https://www.capterra.com/p/180080/Revers-io/> |
| en-AE | <https://www.capterra.ae/software/180080/revers-io> |
| en-AU | <https://www.capterra.com.au/software/180080/revers-io> |
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| pt | <https://www.capterra.com.br/software/180080/revers-io> |
| pt-PT | <https://www.capterra.pt/software/180080/revers-io> |

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