---
description: Learn more about Razorpay price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Razorpay Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay)

# Razorpay

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> Online, digital payment processing to help make your business simpler to manage.
> 
> Verdict: Rated **3.6/5** by 114 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Razorpay?

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 114 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.1/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Razorpay
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 1.8% per Transaction
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: French
- **Available Countries**: India

## Features

- Benefits Management
- Check Printing
- Compensation Management
- Debit/Credit Card Processing
- Direct Deposit
- Employee Database
- Mobile Payments
- Onboarding
- Payroll Management
- Payroll Reporting
- Recurring/Subscription Billing
- Reporting/Analytics
- Self Service Portal
- Tax Compliance
- Time & Attendance

## Support Options

- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.capterra.co.za/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.co.za/directory/30232/payment-processing/software)
- [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software)
- [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software)

## Alternatives

1. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26504 reviews)
2. [Venmo](https://www.capterra.co.za/software/182159/venmo-) — 4.7/5 (9296 reviews)
3. [Stripe](https://www.capterra.co.za/software/123889/stripe) — 4.6/5 (3354 reviews)
4. [Square Payments](https://www.capterra.co.za/software/170278/square-payments-processing) — 4.7/5 (2696 reviews)
5. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8475 reviews)

## Reviews

### "Collection of funds." — 4.0/5

> **Nanita Rica Winniewski** | *06 March 2025* | Market Research | Recommendation rating: 6.0/10
> 
> **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you.
> 
> **Cons**: An account can be created in India easily.

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### "Hold Payments for No Reason" — 1.0/5

> **PRAKASH** | *01 December 2024* | Market Research | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. I have everything on a serious note.
> 
> **Cons**: Hold payments without reason. Then, they waste time on emails and calls, and send their agent to verify their home address without information.
> 
> It's a waste of time. They hold clients' payments and ask for unnecessary documents.

-----

### "Razorpay Review" — 5.0/5

> **Deepanshu** | *21 December 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: East to create payment links and send it via mobile number \& Email and option to check notify button. Easy to track Settlements and easy to monitor the day Current balance, Settlement due today, Previous and upcoming settlement.
> 
> **Cons**: There is nothing to dislike but sometimes it's difficult to track payments on real time basis.
> 
> Easy to download settlements report. Customer support helpline is very flexible

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### "Razorpay- Review" — 5.0/5

> **Shailendra** | *18 January 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Multiple Payment Modes: Accept payments via credit/debit cards, UPI, net banking, wallets, and EMI options.
International Payments: Support international transactions
AutoPay: have autopay feature for razorpay subcriptions
> 
> **Cons**: 1. High Transaction Fees
2. Limited Customer Support
3. Payout Delays
4. Chargebacks and Fraud Detection
> 
> It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns. Creating payment links is easier. Overall it is good

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### "-0 (below minus zero)" — 1.0/5

> **Jyoti** | *25 October 2024* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: I have paid 4899 rupees to VLE Baazar Pvt Ltd via Razorpay Gateway on 3-10-2024 for Motorola Moto One refurbished but i didn't get my product and didn't get my refund back.

There customer care service are responded 2-3 days and always said that your product will be delivered under 24 hrs . But it didn't happened.
Now there customer care service are not responding.
I have contacted to Razorpay, because payment was done by Razorpay gateway, but Razorpay said they can't help me to get my refund back bcz there have insufficient amount in merchant account.

So never do payment online using Razorpay bcz they never help you if there will be any kind of fraud.
And there client are fraud.


I had raised support ticket many times but nothing happened.

Please help me someone to get my hard earned money.

I have already complaint to Consumer court Service also.
> 
> **Cons**: Nothing have to like, bcz there client are fraud cleint and they don't care about
> 
> Worst and untrustworthy , I have never seen this kind of payment gateway system whose has client in the name of fraud.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/179263/razorpay)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179263/razorpay> |
| de-AT | <https://www.capterra.at/software/179263/razorpay> |
| de-CH | <https://www.capterra.ch/software/179263/razorpay> |
| en | <https://www.capterra.com/p/179263/Razorpay/> |
| en-AE | <https://www.capterra.ae/software/179263/razorpay> |
| en-AU | <https://www.capterra.com.au/software/179263/razorpay> |
| en-CA | <https://www.capterra.ca/software/179263/razorpay> |
| en-GB | <https://www.capterra.co.uk/software/179263/razorpay> |
| en-IE | <https://www.capterra.ie/software/179263/razorpay> |
| en-IL | <https://www.capterra.co.il/software/179263/razorpay> |
| en-IN | <https://www.capterra.in/software/179263/razorpay> |
| en-NZ | <https://www.capterra.co.nz/software/179263/razorpay> |
| en-SG | <https://www.capterra.com.sg/software/179263/razorpay> |
| en-ZA | <https://www.capterra.co.za/software/179263/razorpay> |
| fr | <https://www.capterra.fr/software/179263/razorpay> |
| fr-BE | <https://fr.capterra.be/software/179263/razorpay> |
| fr-CA | <https://fr.capterra.ca/software/179263/razorpay> |
| fr-LU | <https://www.capterra.lu/software/179263/razorpay> |

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