--- description: Learn more about DropSecure price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DropSecure Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/30909/file-sharing/software) > [DropSecure](/software/179052/secure-file-share-and-messaging-service) # DropSecure Canonical: https://www.capterra.co.za/software/179052/secure-file-share-and-messaging-service Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/179052/secure-file-share-and-messaging-service?page=2) > Our mission is to provide a secure file share service with zero knowledge transfers and end-to-end encryption which is easy to use. > > Verdict: Rated **4.9/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DropSecure? Individuals Enterprises Government and Public Sector Agencies ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 28 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DropSecure ## Commercial Context - **Starting Price**: US$12,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual pricing $12 per month, if paid annually. Teams pricing (starts at) $15 per user per month (minimum 5 users) Enterprise pricing (starts at) $20 per user per month (minimum 100 users) Government pricing (starts at) $20 per user per month (minimum 5 users) Annual payment options available. Contact us at support@dropsecure.com for more information on pricing. - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Collaboration Tools - Document Storage - Drag & Drop - Encryption - Messaging - Mobile Access - Search/Filter ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [File Sharing Software](https://www.capterra.co.za/directory/30909/file-sharing/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12623 reviews) 4. [LimeWire](https://www.capterra.co.za/software/1073008/LimeWire) — 4.8/5 (448 reviews) 5. [Dropbox Business](https://www.capterra.co.za/software/143068/dropbox-business) — 4.5/5 (21682 reviews) ## Reviews ### "Intuitive, reliable data exchange / collaboration solution comes with excellent customer support" — 5.0/5 > **Mattias** | *04 August 2021* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Companies do restrict access to files sharing sites for security reason, which makes data sharing quite difficult. DropSecure is accessible by most of the customers we are dealing with. The team behind DropSecure was willing and capable to make required adjustments in short time. > > **Cons**: Company IT security settings blocked the site despite fulfillment of all security requirements. > > DropSecure allows for quick and secure data exchange with our customers. The team behind DropSecure is very friendly and competent. ----- ### "Must have for Accountants\!" — 5.0/5 > **Mani** | *08 July 2021* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Highest level of Encryption level and ease of use > > **Cons**: Nothing at the moment. I believe the more we use this software , we will end up with a "wish list" which we will communicate with DropSecure account management team. > > From signing up to receiving documents , it took us under 10 minutes. Its great that we can customize it to our branding. With 2FA feature on all user logins, folder creation, activity monitoring and easy user interface , it was a no-brainer. To top that , cust support has been amazing. ----- ### "Outrageous customer service" — 5.0/5 > **Gabor** | *15 March 2023* | Computer & Network Security | Recommendation rating: 0.0/10 > > **Pros**: The service works fine, lacks some convenience features, but it was ok for relatively secure file sharing. > > **Cons**: Their so called customer service is a bad joke. > > After having signed up and filled in my company details too, I got an invoice issued to my own name (not the company). This started a problem that is apparently unsolveable. I wrote multiple polite emails both on chat and in email to ask for a corrected invoice for my company name. In the beginning, they replied. After having chatted with them, they asked me to write the same in email (why is there a chat then??). I wrote an email, they sent a link to some kind of an issue tracker website where I could not log in, my normal credentials did not work, password reset did not work, I'm pretty sure I didn't even have access to that issue tracker. I asked about this in email, never got any reply. Then I sent another inquiry, again, no reply at all. I STILL NEED A CORRECT INVOICE for legal compliance\! Chatting is useless, also I'm now ignored in emails too, though up until recently I was patient and polite. Enough of that. While the service might be good technically (or not, actually, we cannot tell as there are no 3rd party assessments available), this level of incapable and/or unwilling customer service is totally unacceptable. I would cancel my subscription, had it not been paid for the year, and also that would still not solve my issue as my company spent the money, I NEED AN INVOICE. ----- ### "Best customer service I have EVER experienced" — 5.0/5 > **Rosanne** | *21 March 2022* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I work with sensitive personal information and want to protect my clients from identity theft. Providing them a secure link to upload their information is critically important . Drop secure provides a link and then notifies me when my clients have uploaded their documents. > > **Cons**: I was hoping to rename documents but that feature is not yet available. > > The customer service is amazing. Although the chat said someone would get back to me within 48 hours someone got back to me within one minute the first time I needed help. The second time was late on a Sunday night and I got a response within 2 minutes. I tried the free trial for about two hours and was sold on it. ----- ### "Super Easy\!" — 5.0/5 > **Rick** | *29 November 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The most notable thing, my clients do not need to create an account or download anything. Drag and drop\!.... > > **Cons**: Integration was easy. A desired feature that would be nice is having email reminders set to go out for X number of days when requesting documents. This is still awesome though\! > > Super easy and efficient\!\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/179052/secure-file-share-and-messaging-service?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/179052/secure-file-share-and-messaging-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data