---
description: Learn more about Reputation & Directory Management price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Reputation & Directory Management Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Reputation & Directory Management](/software/178755/reputation-directory-management)

# Reputation & Directory Management

Canonical: https://www.capterra.co.za/software/178755/reputation-directory-management

> Tools to monitor and respond to your online reviews and interactions, and maintain control over your listings in online directories.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Reputation & Directory Management?

Small and medium-sized businesses

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: THE NALA
- **Location**: Ventura, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$129,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $129/month after 14 day free trial
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Keyword Tracking
- Response Management

## Support Options

- Chat

## Category

- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)

## Alternatives

1. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [rater8](https://www.capterra.co.za/software/177794/rater8) — 5.0/5 (181 reviews)
3. [Birdeye](https://www.capterra.co.za/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Feed It Back](https://www.capterra.co.za/software/213501/feed-it-back) — 4.9/5 (81 reviews)
5. [TrueReview](https://www.capterra.co.za/software/210085/truereview) — 5.0/5 (150 reviews)

## Reviews

### "Nala reputation managment" — 5.0/5

> **Verified Reviewer** | *12 December 2018* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Nala has been simple and straightforward to use. With in a week of directory management we moved to the first page of google. After trying a number of review services that didnt work at all we are getting reviews. Great service
> 
> **Cons**: A little glitchy at the start but we quickly worked through that.

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### "Excellent Service" — 5.0/5

> **Rick** | *02 August 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The depth and breath andreach of this product is beyond my expectations.
> 
> **Cons**: So far there have been no negative experiences with the service
> 
> As a new franchise, brand awareness is extremely important. This service has enabled us to dramatically increase our branding way ahead of our expectations.

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### "Review" — 5.0/5

> **Joe** | *05 October 2018* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Quick access to reviews and how they are delivered to us.
> 
> **Cons**: Hard to open in browser on a few occasions.
> 
> Good.  It was worth the time and money to optimize our directory.  It also helped to manage our reviews.

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### "Helpful Organization for Building my Brand" — 5.0/5

> **Joy** | *01 August 2019* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Getting my name out to many website browsers and keyword growth throughout the internet world.
> 
> **Cons**: No reminders of increased analytics growth
> 
> My website should get easier to find now that this company has organized my information and cleaned up the junk information.

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### "Easy to use, good results" — 5.0/5

> **Samantha** | *05 December 2018* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Software is easy to use and offers great customization options for text/verbiage.
> 
> **Cons**: Software can sometimes take a while to load when switching from tab to tab.

## Links

- [View on Capterra](https://www.capterra.co.za/software/178755/reputation-directory-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178755/Reputation-Directory-Management/> |
| en-AE | <https://www.capterra.ae/software/178755/reputation-directory-management> |
| en-AU | <https://www.capterra.com.au/software/178755/reputation-directory-management> |
| en-CA | <https://www.capterra.ca/software/178755/reputation-directory-management> |
| en-GB | <https://www.capterra.co.uk/software/178755/reputation-directory-management> |
| en-IE | <https://www.capterra.ie/software/178755/reputation-directory-management> |
| en-IL | <https://www.capterra.co.il/software/178755/reputation-directory-management> |
| en-IN | <https://www.capterra.in/software/178755/reputation-directory-management> |
| en-NZ | <https://www.capterra.co.nz/software/178755/reputation-directory-management> |
| en-SG | <https://www.capterra.com.sg/software/178755/reputation-directory-management> |
| en-ZA | <https://www.capterra.co.za/software/178755/reputation-directory-management> |
| fr | <https://www.capterra.fr/software/178755/reputation-directory-management> |
| fr-BE | <https://fr.capterra.be/software/178755/reputation-directory-management> |
| fr-CA | <https://fr.capterra.ca/software/178755/reputation-directory-management> |
| fr-LU | <https://www.capterra.lu/software/178755/reputation-directory-management> |

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