--- description: Learn more about AfterShip price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AfterShip Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership) # AfterShip Canonical: https://www.capterra.co.za/software/178663/aftership Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/178663/aftership?page=2) > AfterShip is the AI post-purchase platform behind 20,000+ of the world's top commerce brands. Shipping, Tracking, Returns, Warranty and > > Verdict: Rated **4.9/5** by 473 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AfterShip? AfterShip's post-purchase platform is designed for modern retail brands building on Shopify and other major commerce platforms, and managing a growing range of channels and regions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 473 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AfterShip - **Location**: Tsuen Wan, Hong Kong ## Commercial Context - **Starting Price**: US$11,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: "- Essential plan offers basic features to save you time and money - Premium plan unlocks our latest AI offerings and gives fast-growing brands a competitive edge - Enterprise plan is tailored to your needs as you scale across channels and regions" - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Portal - Exchange Management - Import/Export Management - Label Printing - Order Tracking - Refund Management - Reporting/Analytics - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (14 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Gorgias - Klaviyo - Microsoft Excel - NetSuite - PrestaShop - Salesforce Platform - Shift4Shop - Shopify - Squarespace - TikTok - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.co.za/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.co.za/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.co.za/directory/31602/shipment-tracking/software) - [Returns Management Systems (RMS)](https://www.capterra.co.za/directory/34035/returns-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.co.za/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Freightview](https://www.capterra.co.za/software/136895/freightview) — 4.7/5 (743 reviews) 3. [CWILL Order Tracking](https://www.capterra.co.za/software/1050266/parcel-panel) — 5.0/5 (54 reviews) 4. [ShippyPro](https://www.capterra.co.za/software/164065/shippypro) — 4.7/5 (156 reviews) 5. [ShipStation](https://www.capterra.co.za/software/155621/shipstation) — 4.6/5 (960 reviews) ## Reviews ### "Review of \[sensitive content hidden\] at Aftership." — 5.0/5 > **Albie** | *05 June 2025* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: They are very efficient and friendly, and they solved my problem. They seem to offer all the requirements I need. > > **Cons**: I waited a bit too long sometimes before being helped. However, I do understand that they are very busy with requests for help. > > I like them. They seem to understand my Shopify store setup and needs. I will probably continue using them in future. ----- ### "Strong functionality, good support" — 5.0/5 > **Evan** | *17 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots. > > **Cons**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case. > > Support has been very helpful. \[sensitive content hidden\] hopped on a call with me to help me resolve a couple of questions that I had. Thank you\! ----- ### "Quick & Easy Solution\!" — 5.0/5 > **Mighael** | *19 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later. > > **Cons**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\! > > Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money. ----- ### "Problems with the rate plan change" — 5.0/5 > **Patrick** | *23 June 2026* | Fine Art | Recommendation rating: 8.0/10 > > **Pros**: It works perfectly, except for the switch to the new rate plan. I think there are still some technical issues with that. > > **Cons**: This field shouldn't be required ;) This field shouldn't be required ;) This field shouldn't be required ;) > > Good, helpful support. So far, the platform seems to be working without any issues (we only use the tracking feature). The API is easy to use and works as expected. ----- ### "Great CS (so far) in a robust (yet complex) tool" — 4.0/5 > **Tyler** | *20 May 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: So far so good. the tool itself is complex with alot of 'rabbit holes' that you can get lost in, which leads to a learning curve and a time commitment I wasn't expecting but the feature sets are robust. > > **Cons**: Complexity. There is a dual layer navigation menu and the pricing is a bit confusing, you have alot of add ons. For example you can sync reviews in the Feed plan but there is an entirely different Review section in another plan that is additive and more robust for syndication and followup so while the two are related that are billed and function separately, not ideal. > > I will call out their customer service - i conencted wtih \[sensitive content hidden\] very quickly during a chat to resolve and get some questions answered about their Affiliate tool. He was very helpful and clear and action oriented \*\*\*\*\* (five stars on \[sensitive content hidden\]) ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/178663/aftership?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/178663/aftership) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ja | | ----- ## Structured Data