--- description: Learn more about Zoho Backstage price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Backstage Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [Zoho Backstage](/software/178453/zoho-backstage) # Zoho Backstage Canonical: https://www.capterra.co.za/software/178453/zoho-backstage Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/178453/zoho-backstage?page=2) > A comprehensive event management solution that empowers organizers to plan, promote, and run online and in-person events. > > Verdict: Rated **4.3/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Backstage? Designed for event organizers, agencies, universities, corporations, and non-profits to run all events, in-person, virtual, or hybrid, conferences, and workshops. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹7 900,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Subscription: Free - for basic features Essentials - $119 per month Premium - $249 per month Ultimate - $499 per month Pay-per-event: Essentials - $299/Event Premium - $599/Event Ultimate - $1499/Event - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam ## Features - Activity Dashboard - Agenda Management - Alerts/Notifications - Attendee Management - Attendee Profiles - Attendee Tracking - Audience Analytics - Badge Management - Communication Management - Confirmations/Reminders - Contact Management - Custom Domains - Customizable Branding - Drag & Drop - Email Marketing - Event Management - Event Scheduling - Event Ticketing - Exhibit/Vendor Management - Feedback Management - Group Registration - Guest List Management - Landing Pages/Web Forms - Lead Generation - Live Chat - Live Streaming Software - Marketing Automation - Mobile Access - Networking - Online Payments - Online Registration - Payment Processing - Pre-built Templates - Promotions Management - Q\&A Management - Real Time Editing - Real-Time Chat - Real-Time Updates - Registration Management - Reporting & Statistics - SEO Management - Social Media Integration - Social Promotion - Speaker Profiles - Survey/Poll Management - Surveys & Feedback - Virtual Lobby - Visitor Registration - Website Hosting - Website Management ... and 11 more features ## Integrations (7 total) - Google Analytics 360 - Walls.io - WhatsApp - Zoho CRM - Zoho PageSense - Zoho SalesIQ - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) ## Related Categories - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) - [Registration Software](https://www.capterra.co.za/directory/30111/registration/software) - [Conference Software](https://www.capterra.co.za/directory/30953/conference/software) - [Event Booking Software](https://www.capterra.co.za/directory/31009/event-booking/software) - [Event Marketing Software](https://www.capterra.co.za/directory/31542/event-marketing/software) ## Alternatives 1. [EventsAir](https://www.capterra.co.za/software/130158/eventsair) — 4.7/5 (80 reviews) 2. [Eventbrite](https://www.capterra.co.za/software/114949/eventbrite) — 4.6/5 (5830 reviews) 3. [Whova](https://www.capterra.co.za/software/149712/whova) — 4.8/5 (2493 reviews) 4. [Cvent Event Management](https://www.capterra.co.za/software/26318/cvent-event-management) — 4.5/5 (1099 reviews) 5. [AllEvents](https://www.capterra.co.za/software/172251/allevents) — 4.6/5 (170 reviews) ## Reviews ### "Great Event Management Tool for Interactive Sessions and Workshops" — 5.0/5 > **Matteo** | *08 September 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Zoho Backstage offers great value for money and notable ease of use when setting up workshops and educational sessions. The end-to-end event management system handles everything smoothly, from event ticketing to organizing agendas. What stands out most is the attendee experience, as interactive question and feedback management features make engaging participants effortless. Whenever minor setup questions arise, customer support is responsive and helpful. > > **Cons**: The initial template design customization options can feel slightly rigid if you want a completely unique landing page without tweaking settings for a while. Additionally, managing very niche, complex custom ticketing tiers takes a bit of extra configuration time. > > My overall experience with Zoho Backstage has been very smooth and efficient. It delivers solid event management capabilities that make coordinating learning sessions straightforward. The strong emphasis on attendee experience and seamless question and feedback management helps keep participants involved, while the general ease of use and competitive value for money make it a reliable choice for educational events. ----- ### "Great value, easy to use, and exceptional customer support" — 5.0/5 > **Morten** | *08 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The customer support has been outstanding. A special mention to \[sensitive content hidden\] the support manager, whose focus on delivering high-quality support really stands out — he consistently goes the extra mile to make sure things get resolved properly. Beyond support, the product offers a lot of value for money, and I particularly love the per-event billing model, which fits perfectly with how we actually run conferences. The platform is easy to use, quick to set up, and straightforward to customize to our needs. On top of that, there's a genuinely good dialog around new feature requests > > **Cons**: My main wishes are around the API and a few feature gaps. The API write capability is sometimes delayed in catching up with the platform — for example, there's currently no ability to upload a sponsor logo through the API. I'd also love the option to upload presentations before the event so attendees can view them in advance. Finally, the ability to offer master class bookings with confirmed seats and waitlist capability (ideally delivered through Zoho Bookings) would be a great addition for our use cases. > > Overall, my experience with Zoho Backstage has been very positive. It's a capable, easy-to-use event management platform backed by excellent customer support and a fair, event-based pricing model. The product covers our core needs well, and the team is responsive and open to feedback. There are a few areas around API maturity and advanced booking features I'd like to see improved, but none of these have stopped us from running successful events. I'd happily recommend it. ----- ### "Powerful event management platform with responsive support" — 5.0/5 > **Sidharth** | *17 September 2026* | Research | Recommendation rating: 7.0/10 > > **Pros**: Comprehensive event management features Useful abstract submission and review workflow Centralised registration and event management Good integration with the broader Zoho ecosystem Responsive customer support and account management > > **Cons**: Haven't encountered any problems yet High-volume academic events may require additional flexibility in certain areas > > We are currently using Zoho Backstage for managing the 14th Indian Fisheries \& Aquaculture Forum (14th IFAF), a large academic and professional event involving abstract submissions, peer review, registration, payments, and overall event management. Backstage has been particularly useful for managing the abstract submission and review workflow in a structured manner. The platform provides a good centralised system for handling submissions, assigning reviewers, communicating with participants, and managing registrations. One aspect we have appreciated is the responsiveness of the Zoho team, particularly when we have raised requirements specific to our event. Our Regional Sales Manager, Hariharan Rajasekaran, has been proactive in understanding our requirements and working with us to find solutions. The additional support provided for our high-volume abstract submission requirement was particularly helpful. For an event with a large number of participants and abstracts, there are some areas where additional flexibility and clearer upfront communication around usage limits would be beneficial. Nevertheless, the platform has provided us with a solid foundation for managing our event, and the support team has been helpful in addressing our requirements. ----- ### "Honest Short Test Drive" — 2.0/5 > **Josh** | *18 September 2025* | Events Services | Recommendation rating: 3.0/10 > > **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team. > > **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort > > It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it. ----- ### "Good for Internal and External Tech Events" — 4.0/5 > **Edwin** | *25 July 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Zoho Backstage is how it brings all event management tasks into one easy-to-use platform. The interface is clean and simple, making it easier to create events, manage registrations, and keep track of attendees without needing advanced technical skills. The event ticketing features are useful because they allow organizers to handle different ticket types, payments, and attendee information in one place. We use it for Tech event and smaller events. I also liked the customization options for event pages and the tools available for improving the attendee experience. The platform provides good value for money compared to many other event management solutions. Overall, it helps reduce the amount of manual work needed when organizing professional events. > > **Cons**: The main thing I liked least about Zoho Backstage is that some advanced features can take time to understand and configure properly. New users may need to spend some time learning where certain settings are located, especially when managing larger events with many requirements. The customization options are good, but they can feel limited compared to some specialized event platforms. I also found that some integrations could be improved to provide a smoother workflow with other business tools. Customer support is helpful, but response times may vary depending on the issue. Overall, these are minor issues, but they could improve the experience for users managing complex events. > > My overall experience with Zoho Backstage has been positive. It is a reliable event management platform that provides the main tools needed to plan, organize, and manage events successfully. I found the platform easy to navigate, and features like event registration, ticketing, attendee management, and feedback collection worked well for my needs. The security features also provide confidence when handling event information and customer data. Zoho Backstage offers a good balance between functionality and affordability, making it suitable for businesses, organizations, and individuals who regularly host events. While there are areas where the platform could become more flexible, it has been a useful solution for improving event organization and attendee engagement. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/178453/zoho-backstage?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/178453/zoho-backstage) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## Structured Data