by ISO Travel Solutions

Who Uses Emerald?

Emerald is a CRM system for tour operators of all types and sizes. Whether classic, cruise, flight, hiking or other operator, airline, theme park or travel supplier

What Is Emerald?

Emerald is a tailor-made CRM solution specifically geared toward the needs of tourism professionals. It supports the entire process of the value chain and covers all necessary customer-related activities from the first point of contact. The system is modular and can be combined to an individual solution for your needs. It gives you central access to all customer relevant data in a single database and supports your daily business with guided workflows.

Emerald Details

ISO Travel Solutions


Founded 1979


Emerald pricing overview

Emerald does not have a free version but does offer a free trial. Emerald paid version starts at US$500,00/one-time.

Starting Price


Pricing Details

Pricing depends on number of users and on choosen modules

Free Version


Free Trial


Emerald deployment and support


  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • Cloud, SaaS, Web


  • In Person
  • Live Online
  • Documentation

Emerald Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Generation
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM Software

Emerald Alternatives

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