---
description: Learn more about Proteus price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Proteus Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Proteus](/software/177429/call-accounting-software)

# Proteus

Canonical: https://www.capterra.co.za/software/177429/call-accounting-software

> Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Proteus?

Proteus is targeted at the medium to large enterprise market where complex PBX, UC or trader voice systems are deployed, typically across multiple sites and regions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Enghouse Networks
- **Location**: Markham, Canada
- **Founded**: 1984

## Commercial Context

- **Starting Price**: CA$1 500,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A license is required for each extension, console and trunk to be monitored
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Spanish
- **Available Countries**: Canada

## Features

- By-Extension Reporting
- Call Duration
- Call Monitoring
- Caller ID
- Cost Analysis
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Call Accounting Software](https://www.capterra.co.za/directory/30083/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.capterra.co.za/directory/30083/call-accounting/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)

## Alternatives

1. [WelcomeTrack](https://www.capterra.co.za/software/1023668/welcometrack) — 4.0/5 (1 reviews)
2. [SMS Reviews](https://www.capterra.co.za/software/184068/outreach) — 4.7/5 (15 reviews)
3. [Telephone Management Software](https://www.capterra.co.za/software/19710/telephone-management-software) — 3.5/5 (2 reviews)
4. [Uptok](https://www.capterra.co.za/software/1014557/uptok) — 5.0/5 (1 reviews)
5. [Partenero](https://www.capterra.co.za/software/1039377/partenero) — 5.0/5 (2 reviews)

## Reviews

### "All the business management tools you need in Proteus Enghouse." — 4.0/5

> **Cesar Josue** | *20 April 2023* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: Proteus Enghouse provides businesses with a broad spectrum of modules and tools that cater to managing their business processes, such as inventory management, accounting, human resources management, project management, and customer management, among other functionalities. The system is highly customizable, which means that businesses can adapt it to their specific business needs. They can also add new modules and features as their business grows and changes. It also has the ability to be integrated with various systems and applications, which leads to improved efficiency in the company's operations. Proteus Enghouse has the ability to be integrated with various systems and applications, which leads to improved efficiency in the company's operations.
> 
> **Cons**: Although it is easy to use, there may be a learning curve for those who are not familiar with the system. The cost of the system may be prohibitive for small businesses and startups as it is determined by the number of modules and users required. Some users have reported issues with technical support, although this is not a widespread problem.
> 
> Proteus Enghouse is a highly functional and customizable enterprise management system that offers a wide range of tools to help businesses manage their business processes. Although it can be expensive and there is a learning curve, the system is user-friendly and has an intuitive interface. If you are looking for a complete and customizable enterprise management system, Proteus Enghouse is definitely an option to consider.

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### "email marketing made easy now" — 5.0/5

> **Verified Reviewer** | *17 May 2019* | Public Policy | Recommendation rating: 9.0/10
> 
> **Pros**: this is the bigest online software and expert accredited for freelancers.this software accounting aystem is a simple and powerful online solution designed for big business owners.
> 
> **Cons**: i used it soo much but until i have nothing any problem about it

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### "Agradable experiencia" — 4.0/5

> **Juan Sebastián** | *27 July 2021* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Es interesante la versatilidad para lo que puede ser utilizado dentro de una empresa. Me gustaron los detalles que incluían dentro de la versión demo porque dan una buena vista de lo que puede ofrecer el software como que este vinculado con Microsoft Teams.
> 
> **Cons**: Hace falta una mejor experiencia en la interfaz de usuario para asimilar los recursos que ofrece puesto que puedo ser confuso durante una primer uso. También es de recomendar una mejor documentación para evitar cometer errores.
> 
> Solamente estuve probando la demo durante una prueba de estudio para práctica de organización. Es un muy buen recurso a la hora de hacer análisis de la información.

## Links

- [View on Capterra](https://www.capterra.co.za/software/177429/call-accounting-software)

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| de-AT | <https://www.capterra.at/software/177429/call-accounting-software> |
| de-CH | <https://www.capterra.ch/software/177429/call-accounting-software> |
| en | <https://www.capterra.com/p/178197/Call-Accounting-Software/> |
| en-AE | <https://www.capterra.ae/software/177429/call-accounting-software> |
| en-AU | <https://www.capterra.com.au/software/177429/call-accounting-software> |
| en-CA | <https://www.capterra.ca/software/177429/call-accounting-software> |
| en-GB | <https://www.capterra.co.uk/software/177429/call-accounting-software> |
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| en-NZ | <https://www.capterra.co.nz/software/177429/call-accounting-software> |
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| en-ZA | <https://www.capterra.co.za/software/177429/call-accounting-software> |
| es | <https://www.capterra.es/software/177429/call-accounting-software> |
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| fr-CA | <https://fr.capterra.ca/software/177429/call-accounting-software> |
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| nl | <https://www.capterra.nl/software/177429/call-accounting-software> |
| nl-BE | <https://www.capterra.be/software/177429/call-accounting-software> |
| pt | <https://www.capterra.com.br/software/177429/call-accounting-software> |
| pt-PT | <https://www.capterra.pt/software/177429/call-accounting-software> |

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