--- description: Learn more about NEC UNIVERGE price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NEC UNIVERGE Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Data Integration Tools ](/directory/8/integration/software) > [NEC UNIVERGE](/software/177210/nec-univerge) # NEC UNIVERGE Canonical: https://www.capterra.co.za/software/177210/nec-univerge > NEC UNIVERGE provides multimedia networks integration system that enables to integrate products, applications, and services. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NEC - **Location**: Hilversum, Netherlands ## Commercial Context - **Pricing model**: Per Feature - **Available Countries**: Netherlands ## Category - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) ## Alternatives 1. [taxomate](https://www.capterra.co.za/software/187763/taxomate) — 5.0/5 (21 reviews) 2. [Octopods](https://www.capterra.co.za/software/197577/octopods-omnichannel) — 4.8/5 (17 reviews) 3. [Jira Integration+](https://www.capterra.co.za/software/161444/nextup) — 4.8/5 (5 reviews) 4. [Wise-Sync](https://www.capterra.co.za/software/209409/wise-sync) — 1.0/5 (1 reviews) 5. [Azuqua](https://www.capterra.co.za/software/136073/azuqua) — 5.0/5 (6 reviews) ## Reviews ### "Univerge Blue Connect is essential to our work-from-home schedule\!" — 5.0/5 > **Alyssa** | *05 August 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The internet-based phone system allows us to work from anywhere without disrupting daily business operations. The auto attendant is a game changer\! We no longer have to have a receptionist constantly monitoring the phones. Admin features are super easy to access - we used to have to go through a long list of numbered menu options to set out-of-office messages, change settings, etc. and could only do that if we were physically in front of the office phone. Now, all phone system settings can be easily managed online through the admin portal. > > **Cons**: There's a small learning curve, particularly with using the desktop phone at the office, but there's not anything that stands out that I don't like\! > > We would have been unable to transition to a hybrid work-from-home schedule during the pandemic without Univerge Blue Connect\! Our local provider (shout-out to Heritage Communications in Sherwood, AR\!) provided installation, training sessions, and continued support to make the transition seamless. The auto attendant has made things more efficient as people can just choose the person they need to speak with from the menu options, rather than explaining the reason for their call to a receptionist then being transferred. I love how the Univerge Connect app connects my desktop phone, cell phone, and computer for easy use. I can check voicemails, set my phone message, chat with coworkers, meet virtually, check call history, even text from our office phone number - all online\! We love this software and have nothing but positive feedback. ----- ### "Great" — 4.0/5 > **Reagan** | *10 August 2021* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I like the ability to utilize the software on multiple different devices. > > **Cons**: Sometimes when updates come through, it resets the settings and can cause some small issues. ----- ### "Solid workhorse but lacking innovation" — 3.0/5 > **Eric** | *07 January 2020* | Retail | Recommendation rating: 2.0/10 > > **Pros**: The NEC communications systems are durable and consistent products and a good value for the money spent. > > **Cons**: NEC has continued to build their business on expanding and retrofitting their core platform which is aging and limited. Software upgrades are frequent to address bugs which results in a lot of ongoing upkeep to stay recent. > > NEC has provided a consistent and stable communications environment for our corporate office which has maintained 99% uptime since installing. While their platforms are capable of delivering modern features and keeping up with current business trends, the software is often inconsistent. They try to deliver the new features but due to limitations of their aging core product new features come with many limitations and conditions, and also complicated configuration and deployment. Support has been acceptable but in general we are looking at systems to replace our NEC which are built on newer technologies. ----- ### "Work life is so much easier\!" — 5.0/5 > **Debbie** | *10 August 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This has been a life changer at work. I'm able to use this system at the office, at home, in my car....anywhere\! > > **Cons**: I haven't found anything that I don't like about the software so far. > > Before NEC Univerge, I was glued to my office in case my phone rang. That is no longer the case. I can be anywhere and answer my phone. Work life is so much easier now days with this new system. ----- ### "great phone system" — 5.0/5 > **Valerie** | *10 August 2021* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, the ability to receive calls on my cell phone while working remotely > > **Cons**: Should be easier to put calls on hold and then transfer - parking can be a tad confusing. > > Great so far. ## Links - [View on Capterra](https://www.capterra.co.za/software/177210/nec-univerge) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | nl | | | nl-BE | | ----- ## Structured Data