---
description: Learn more about Anagram price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Anagram Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [Anagram](/software/176989/anagram)

# Anagram

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> Anagram delivers eligibility, benefits, and claims for vision insurance patients, in-network and out-of-network, in one simple platform
> 
> Verdict: Rated **4.7/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Anagram?

Optometrist, Ophthalmologist, and Optician Practices

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 56 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Anagram
- **Location**: San Francisco, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$27,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact Anagram for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Claims Management
- Claims Tracking
- Deduction Management
- Electronic Claims
- HIPAA Compliant
- Insurance Management
- Insurance Policy Management
- Patient Records Management
- Provider Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.capterra.co.za/directory/10038/optometry/software)

## Related Categories

- [Optometry Software](https://www.capterra.co.za/directory/10038/optometry/software)
- [Claims Processing Software](https://www.capterra.co.za/directory/30029/claims-processing/software)
- [Insurance Agency Software](https://www.capterra.co.za/directory/20035/insurance-agency/software)
- [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software)

## Alternatives

1. [RevolutionEHR](https://www.capterra.co.za/software/124589/revolutionehr) — 4.5/5 (203 reviews)
2. [Eyefinity Encompass](https://www.capterra.co.za/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews)
3. [Liquid EHR](https://www.capterra.co.za/software/143827/liquid-ehr) — 4.8/5 (56 reviews)
4. [Optosys](https://www.capterra.co.za/software/127480/optosys) — 4.6/5 (14 reviews)
5. [iTRUST](https://www.capterra.co.za/software/181958/itrust) — 5.0/5 (135 reviews)

## Reviews

### "Best Decision our practice has made\!\!" — 5.0/5

> **Kelli** | *09 May 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent communication, very knowledgeable and ease of use. Our account specialists are amazing and have made our transition with Anagram easy and worry free
> 
> **Cons**: I haven't found any cons working with Anagram. They are extremely thorough and have helped with lowering our A/R
> 
> Has been an excellent experience. HIGHLY recommend working with Anagram. We made the switch 5 months ago and could not be happier

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### "anagram reviews" — 5.0/5

> **Kristy** | *02 August 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I like that I am able to look up out of network benefits for our patients that choose to come to us. I hate that vision plans are dictating how people should be acquiring their optical needs, people should have a choice to go anywhere \&amp; this enables so the patients can
> 
> **Cons**: there is not really anything that I dislike, it works as it is designed to work
> 
> I have always had a good experience \&amp; it pays for itself with 1 or 2 patients

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### "Anagram Review" — 5.0/5

> **Avery** | *24 April 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Anagram is very helpful when looking into out of network benefits for our patients as well as being able to submit for reimbursement on our patients behalf. Majority of the vision plans we see are available for searches, with the exception of a couple obscure vision plans. Anagram universal search has saved a lot of time and was even helpful by providing inactive/older vision plans. Anagram is also very user friendly which is very helpful\!
> 
> **Cons**: I would like to see Anagram expand their options of vision insurance plans, maybe add more of the obscure vision insurance plans that we still see sometimes. It would also be nice to be able to get notified when a patient receives their reimbursement or a way to track how long it may take for a patient to get the check in the mail.

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### "I wish we wouldn't have waited so long\!\!" — 5.0/5

> **Michelle** | *15 January 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The staff are all friendly, knowledgable, and never made us feel silly for not knowing how to do something. That should be enough but I LOVE that they offer webinars to share their wealth of knowledge\!\!
> 
> **Cons**: Nothing that Anagram could have controlled. Spectera has a troublesome 2 factor log in. As for the RCM side, our office has had a system for billing for over 25 years. In most cases change is good and necessary, except in this case. This doesn't mean we weren't happy, it just means it wasn't right for us. The entire team at Anagram worked hard to accomodate our way of doing things and their patience and persistance is much appreciated.
> 
> I spoke on and off with \[sensitive content hidden\] for a couple years about terminating our contracts with Vision Plans. He was always friendly, never pushy. He explained how the process would work and when we finally did it he and the other staff members made sure my entire staff knew how to handle the patient conversations to best foster those relationships. They also walked us through the termination process with the insurance companies. We knew exactly what to expect every step of the way. The patience they have with myself and my team is much appreciated.

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### "Anagram has helped our clinic" — 5.0/5

> **Kristin** | *17 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Anagram is not like most billing companies or any we have worked with.  Our account manager is our direct contact and always available.
> 
> **Cons**: The portal needs to have individual access for each team member so we can find who is doing what internally.
> 
> I have been very pleased with Anagram.  We had a poor billing experience before and very much wanted to keep billing in house.  When our biller left, it was just the doctor spending his nights billing and our A/R was getting high.  Anagram has put it all to rights, and the way they work in our EHR is straightforward and easy to follow.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/176989/anagram)

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