---
description: Learn more about ChargeDesk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChargeDesk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [ChargeDesk](/software/176728/chargedesk)

# ChargeDesk

Canonical: https://www.capterra.co.za/software/176728/chargedesk

> Billing support and workflow platform that communicates with help desk to facilitate refunds, charges, coupon management, and more.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChargeDesk?

Companies which accept payments and manage customer support through a helpdesk

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChargeDesk
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$29,00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: A free 14-day trial is available.

Hobby: $29 per month for 3 users and up to 1,000 customers.
Startup: $99 per month for 10 users and up to 5,000 customers.
Business: $249 per month for 25 users and up to 30,000 customers.
Enterprise: $749 per month for 100 users and up to 150,000 customers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Billing & Invoicing
- Contact Database
- Customizable Invoices
- Invoice Processing
- Recurring/Subscription Billing
- Tax Calculation

## Integrations (4 total)

- PayPal
- PayPal Enterprise Payments
- Stripe
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)
- [Payment Processing Software](https://www.capterra.co.za/directory/30232/payment-processing/software)

## Alternatives

1. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.co.za/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.co.za/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Point of Sale](https://www.capterra.co.za/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
5. [Square Payments](https://www.capterra.co.za/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)

## Reviews

### "We used the easy Zendesk integration for quick and efficient processing" — 5.0/5

> **Stacey** | *10 June 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software gave us every option we needed to bill our customers on recurring payments.  We loved the integration options as this gave us the opportunity to work within a single pane of glass.
> 
> **Cons**: I'm not sure I have any real "cons" to speak of.  We merged our product into our parent product and already had another service operational with the main software, so we discontinued our cd usage.
> 
> Excellent\!  Great product\!

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### "Great product/service. Looking forward to Authorize.net support and have a request" — 5.0/5

> **Martin** | *27 June 2019* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Love the fact that I can take an order via Intercom.io chat, enter the order manually, and then send the customer a pay request right via chat (or email).
> 
> **Cons**: No ApplePay / Google Pay / Microsoft Pay support yet. Wish you could make that happen. It would be great to just push a payment form messages direct in Intercom and they could click on Apple Pay and finish the payment. Also I am a bit conserned sending them a payment form link that goes to ChargeDesk. I have not tested the PayPal gateway option, but ... customer's seem to get more and more careful. And I like it. I think that it is best to use either the official form or to offer a framed in payment page option on my own domain - without incurring any PCI liabilities. But for me it is like this. If I buy something from Pro Produts Sales and then receive a payment request from ChargeDesk, and I don't know what it is, then I would be possibly a bit suspicious. If I get a link to pay via PayPal, not so much.  Hope you understand what I am trying to explain.
> 
> I have not had a real order where I used ChargeDesk. So this still remains to be seen what it is going to be like.

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### "It's fulfilled my needs and it super easy to use" — 5.0/5

> **Jennifer** | *28 June 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Very reliable, insanely easy to use, fast, takes only 2 clicks to use, inside of Freshdesk, integrates with paypal and stripe
> 
> **Cons**: I  haven't been able to figure out some of the features, but I'm not a coder by any means.  I'm sure with a little guidance, I could figure it out.
> 
> I was able to charge customers within my customer service software

-----

### "Good link between various help desks and payment processors." — 5.0/5

> **Ben** | *05 March 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Simple and powerful
2. Easy integration w/ Intercom
3. Easy integration w/ Stripe
4. Great support who is always prompt and helpful
> 
> **Cons**: 1. UI is usable but a bit dated.
2. Setup can be confusing (but support was there to answer all my questions)
> 
> Help customers take payments/deposits through intercom and email.

## Links

- [View on Capterra](https://www.capterra.co.za/software/176728/chargedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/176728/ChargeDesk/> |
| en-AE | <https://www.capterra.ae/software/176728/chargedesk> |
| en-AU | <https://www.capterra.com.au/software/176728/chargedesk> |
| en-CA | <https://www.capterra.ca/software/176728/chargedesk> |
| en-GB | <https://www.capterra.co.uk/software/176728/chargedesk> |
| en-IE | <https://www.capterra.ie/software/176728/chargedesk> |
| en-IL | <https://www.capterra.co.il/software/176728/chargedesk> |
| en-IN | <https://www.capterra.in/software/176728/chargedesk> |
| en-NZ | <https://www.capterra.co.nz/software/176728/chargedesk> |
| en-SG | <https://www.capterra.com.sg/software/176728/chargedesk> |
| en-ZA | <https://www.capterra.co.za/software/176728/chargedesk> |

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