--- description: Learn more about Google Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Forms Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Google Forms](/software/176571/google-forms) # Google Forms Canonical: https://www.capterra.co.za/software/176571/google-forms Page: 1 / 463\ Next: [Next page](https://www.capterra.co.za/software/176571/google-forms?page=2) > Google Forms lets users create surveys and collect data using customizable templates within Google Workspace. > > Verdict: Rated **4.7/5** by 11538 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Forms? Google Forms is used by educators, researchers, event organizers, marketers, HR professionals, and organizations needing to collect and analyze data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 11538 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: (Free version available) - **Pricing Details**: Google Forms is free as part of Google's online suite of tools, Google Workspace. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Canada, Germany, United States ## Features - Customizable Forms - Customizable Questions - Customizable Templates - Data Capture and Transfer - Data Import/Export - Drag & Drop - Email Marketing - Forms Creation & Design - Forms Management - Mobile Access - Multi-Channel Distribution - Question Branching - Reporting/Analytics - Skip Logic - Third-Party Integrations - URL Customization - Visual Analytics ## Integrations (107 total) - ABC Trainerize - AWeber - Accredible - Acuity Scheduling - Agile CRM - Airtable - Asana - Basecamp - Bitly - Box - Brevo - Calendly - Chat for Jira Service Desk - Chatwork - ClickFunnels ... and 92 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) ## Alternatives 1. [Apify](https://www.capterra.co.za/software/150854/apify) — 4.8/5 (557 reviews) 2. [Cognito Forms](https://www.capterra.co.za/software/138990/cognito-forms) — 4.7/5 (210 reviews) 3. [FormAssembly](https://www.capterra.co.za/software/144453/formassembly) — 4.5/5 (103 reviews) 4. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 5. [Tableau](https://www.capterra.co.za/software/77260/tableau) — 4.6/5 (2358 reviews) ## Reviews ### "Gathering information is easy" — 4.0/5 > **Verified Reviewer** | *13 May 2019* | Online Media | Recommendation rating: 9.0/10 > > **Pros**: Google forms are easy to set up, use and understand. There are also various ways you can ask a question, with either tick boxes or fields to write it. > > **Cons**: You easily create the form with questions and then forward the link to the people you require information from. > > The benefit of using Google Forms is that it is a quick and free way to gather information from a large audience, simply by forwarding them a link. ----- ### "Trusty and Easy to use" — 5.0/5 > **Lora** | *06 July 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to create forms. It’s very simple and people trust the link since it’s a reputable site. > > **Cons**: I wish the forms could look cuter/ be more customizable to fit our brand. More fun fonts and ability to make animations. > > I use Google forms for our baristas to fill out bios to post on social media, and for community spotlights with small businesses in our area that we feature on social media. At one point we used them for staff check-ins but now use a communications apps for that. ----- ### "Easy, Free, and Convenient" — 5.0/5 > **Beulah** | *19 August 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Google Forms is very easy to use, free, and simple to share across different platforms using a link. It also makes collecting and organizing responses convenient, with seamless integration with Google Sheets > > **Cons**: One limitation is that a “Match the Following” question type is not available when creating questions. Adding this option would make Google Forms more useful for quizzes, assessments, and educational purposes. > > Overall, Google Forms is a simple, reliable, and convenient tool for creating surveys, quizzes, and feedback forms. It is quick to set up, easy to share, and makes collecting and reviewing responses straightforward. ----- ### "Convenient for busy work" — 3.0/5 > **Verified Reviewer** | *27 July 2026* | E-Learning | Recommendation rating: 6.0/10 > > **Pros**: Easy to send out as mass communication, very easy to customize to needs of the organization, user-friendly, does not need to be filled out by people using software other than the G-suite, making it more accessible and global in nature > > **Cons**: They are often not able to be edited after submission, which makes it difficult for users to change their answers later on. The legal bindingness of the form is also questionable to me. > > My organization often uses google forms for teachers and students to obtain feedback and gather data. Data presentation is particularly well done in this program. ----- ### "Google Forms For The Win\!\!\!" — 5.0/5 > **Reagan** | *25 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like that you can create your own forms for others to fill out. Google Forms is extremely simple to use by the creator and the consumer. You can design and set up your surveys however you want to\! It is amazing for collecting info and data among those who you have fill it out. Super good value for your money as well as support for the customer by the creators\! You can even use it to schedule your employees by figuring days they need off etc.\!\!\! > > **Cons**: I can honestly and one hundred percent say that there is absolutely not a single thing about Google Forms that I do not like\! > > Overall, I really enjoy not only creating forms and surveys for other people using Google Forms, but also being able to fill out and complete forms myself\! I find it fun, efficient, and extremely and entirely useful\! I have used Google Forms very very many times, for many years now, and I can honestly say that there is not a single other survey or form that I would rather use than Google Forms\! ----- Page: 1 / 463\ Next: [Next page](https://www.capterra.co.za/software/176571/google-forms?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/176571/google-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data