--- description: Learn more about AlertMedia price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AlertMedia Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Emergency Notification Software](/directory/31357/emergency-notification/software) > [AlertMedia](/software/176123/alertmedia-mass-notification) # AlertMedia Canonical: https://www.capterra.co.za/software/176123/alertmedia-mass-notification Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/176123/alertmedia-mass-notification?page=2) > \#1-rated Risk Intelligence and Response platform for detecting threats and communicating fast—trusted globally. > > Verdict: Rated **4.8/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AlertMedia? Healthcare, Manufacturing, Tech, Financial / Banking, Legal Services, Construction, Utilities, Retail, Freight / Transportation, Hospitality, Sports \& Entertainment, Nonprofits, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 151 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AlertMedia - **Location**: Austin, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Fixed subscription price with no setup fees. Contact AlertMedia for a quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, China, Denmark, Finland, Germany, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Norway, South Africa, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - Alerts/Notifications - App Notifications - Audit Management - Audit Trail - Chat/Messaging - Communication Management - Communications Management - Disaster Recovery - Document Management - Employee Database - Employee Directory - Employee Management - Employee Photos - Incident Management - Incident Reporting - Meeting Management - Multi-Channel Communication - Real-Time Chat - Real-Time Monitoring - Reporting/Analytics - Risk Assessment - Risk Management - SMS Notifications - Scenario Planning - Secure Data Storage - Security Management - Status Tracking - Task Management - Templates - Threat Response - Two-Way Communication - Visitor Management - Web Notifications ## Integrations (2 total) - Navan - SAP Concur ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Emergency Notification Software](https://www.capterra.co.za/directory/31357/emergency-notification/software) ## Related Categories - [Push Notifications Software](https://www.capterra.co.za/directory/30969/push-notifications/software) - [Internal Communications Software](https://www.capterra.co.za/directory/31014/internal-communications/software) - [Internal Communication Software](https://www.capterra.co.za/directory/31543/employee-communication-tools/software) - [Emergency Notification Software](https://www.capterra.co.za/directory/31357/emergency-notification/software) - [Physical Security Software](https://www.capterra.co.za/directory/30595/physical-security/software) ## Alternatives 1. [RedFlag](https://www.capterra.co.za/software/175898/redflag) — 4.8/5 (53 reviews) 2. [Hyper-Reach](https://www.capterra.co.za/software/1024666/alertcycle) — 4.7/5 (33 reviews) 3. [EZ Texting](https://www.capterra.co.za/software/145848/ez-texting) — 4.5/5 (273 reviews) 4. [FACT24](https://www.capterra.co.za/software/194637/fact24) — 4.5/5 (13 reviews) 5. [ManageEngine AlarmsOne](https://www.capterra.co.za/software/162259/site24x7) — 4.1/5 (8 reviews) ## Reviews ### "11/10 in the Emergency sector\!" — 5.0/5 > **Beth** | *01 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the accuracy and vetted alerts most. Trusting the information and easy dissemination to those who need to know is crucial. > > **Cons**: The platform is an employee product and as a healthcare customer there are manual processes to adapt for our use. > > The customer service is 11/10. No other vendor I have worked with will answer your call 24/7, pull in whomever is needed to troubleshoot with you. It's user friendly, team is exceptional, our experience has been amazing\! ----- ### "Travel briefing" — 3.0/5 > **Shannon** | *18 November 2024* | Insurance | Recommendation rating: 4.0/10 > > **Pros**: The ability to send messages and notify others of situations. > > **Cons**: Lack of information/intelligence. I requested information on a specific town I was traveling to in Mexico and received the whole country's information. I found that already so that didn't help me. > > So far, it's average. I have used other companies and found a much more detailed scope when it comes to information. ----- ### "Great Product" — 5.0/5 > **Robert** | *01 May 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Good reporting and analyst access 24/7 when we need additional details > > **Cons**: This isn't a ding against AlertMedia as much as it is the NWS, but there are far too many "severe" weather alerts that have no impact on most businesses (i.e. heavy rainfall, gale warnings, etc). > > Overall very helpful from a security perspective, especially in regards to violent crime and other life safety threats ----- ### "User friendly and great support" — 5.0/5 > **Laura** | *01 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and customer service. The user interface is very intuitive. > > **Cons**: No issues.... every concern was addressed and fixed promptly. > > Very customer service oriented, and great about taking new feature requests. ----- ### "Happy Customer" — 5.0/5 > **Raquel** | *01 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: AlertMedia is user-friendly, constantly adding new features to improve safety and emergency communication, and the customer service is the best\! > > **Cons**: I have no dislikes to report at this time. > > My experience with AlertMedia has been great so far. They listen to their customers and happy to implement recommendations to the best of their ability. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/176123/alertmedia-mass-notification?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/176123/alertmedia-mass-notification) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data