--- description: Learn more about FantasticStay price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FantasticStay Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [FantasticStay](/software/175865/fantasticstay) # FantasticStay Canonical: https://www.capterra.co.za/software/175865/fantasticstay Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/175865/fantasticstay?page=2) > The revolutionary vacation rental \& property management platform\! > > Verdict: Rated **3.7/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FantasticStay? FantasticStay's mission is to deliver the most powerful and user-friendly management and distribution software for owners, managers of vacation rentals and Airbnb hosts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 30 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: FantasticStay - **Location**: Sofia 1000, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: £45,00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - CRM - Channel Management - Contact Management - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Maintenance Management - Marketing Automation - Payment Processing - Property Management - Rate Management - Reservations Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1607 reviews) 2. [Lodgify](https://www.capterra.co.za/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty Lite](https://www.capterra.co.za/software/169863/your-porter-app) — 4.7/5 (547 reviews) 4. [Breezeway](https://www.capterra.co.za/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (480 reviews) ## Reviews ### "Don't book with Fantastic stay" — 1.0/5 > **Santriss** | *23 August 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing is great about fantastic stay please read the full details regarding my stay. This is an honest review. > > **Cons**: Pleaae see overall experience. There were lots of cons however, i woupd encourage reading my full review. > > ⭐ 1/5 — Extremely Disappointing Experience I rarely leave reviews like this, but our experience with Fantastic Stay was unacceptable. Fantastic Stay was the management company responsible for the privately owned unit we stayed in at The Signature at MGM Grand from August 20–23, 2026. From the day we checked in, the air conditioning was not working properly while Las Vegas temperatures were around 109°F. My husband and I spent our first night extremely hot and uncomfortable. We were later told the AC had been repaired, but it only worked temporarily before going out again, resulting in another miserable night. We also experienced several other issues. The telephone in the suite did not work, the iron malfunctioned and created a frightening electrical safety concern for my husband, and obtaining something as basic as clean towels became an ordeal because MGM staff explained that certain services required authorization due to the unit being privately managed. One of the most frustrating parts of this experience was trying to figure out who could actually help us. We spent HOURS of our vacation making calls, going back and forth with the front desk, and trying to get assistance with problems that should never have been ours to chase down. When I booked through Priceline, I was unaware that this particular suite was privately owned and managed separately. Had I known that receiving basic maintenance and housekeeping assistance could be this difficult, I would never have booked it. This was supposed to be a fun weekend in Las Vegas with friends. Instead, a significant portion of our trip was spent dealing with an unbearably hot room, maintenance problems, safety concerns, lack of basic necessities, and poor communication. For anyone considering booking a privately owned unit managed by Fantastic Stay, I strongly recommend asking exactly who will be responsible for maintenance, housekeeping, and emergencies before booking. Based on our experience, I cannot recommend Fantastic Stay. Guests paying for accommodations should not have to spend their vacation repeatedly chasing a management company for basic services, safety concerns, and a functioning AC in the middle of the Las Vegas summer. ----- ### "Great option for professional vacation rental managers\!" — 5.0/5 > **Verified Reviewer** | *05 June 2018* | Real Estate > > **Pros**: The software has good UI/UX, making it easy to use. They're adding new useful features, you can integrate many other apps and the reporting tools are very good. > > **Cons**: Just like with every other software we've tried, they would need to invest more in customer support. Still, FS is much better than the alternatives so far. ----- ### "Great and responsive team. Good product" — 4.0/5 > **Anna Marie** | *06 December 2019* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: \[SENSITIVE CONTENT HIDDEN\] and the team are very friendly and amenable and aim to please and sort things out as quickly as they can. They also put up with my constant questions and Improvement suggestions. The recent link with Zapier (although currently in Beta version) as it means we can link with other apps making life more simple (Google spreadsheets, Podio, etc). Especially pleased we can now link to Xero our accounting software via Zapier as well to create invoices and other payment options. This really will be a game changer They are just introducing me to a flat rate payment option which should create savings for us which is a good thing :) > > **Cons**: The platform doesn’t create owner statements which is a shame - although we can now do this ourselves via Zapier. There have been issues with adding VAT to bookings via the website they offer - hopefully will be resolved soon. It would be useful to have a booking button widget to add to our own website rather than having to send customers to the fs website. It would be useful to be able to see more than one month of the calendar at a time. Minimum of two and up to six months would be very helpful. But these are small niggles in the overall scheme of things. > > I’ve used a few channel managers so far (Freetobook, Tokeet and Guesty) and this is the best I’ve found. I have found the guys to be responsive at adding new features and listening to what features I require. There are still some things that need ironing out and developing, but on the whole this is the best solution I have found. Thanks fs, keep up the good work 😊 ----- ### "Horrible Customer Support, Poor Software" — 1.0/5 > **Verified Reviewer** | *22 November 2021* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Quick setup in the beginning Competitive price > > **Cons**: Rate and availability discrepancies Horrible customer support > > Customer support is horrible. You raise a concern or technical issue and they never come back with a solution. There is no dedicated account manager, so you just speak to them via a chatbox where sometimes they take forever to reply. Often, they will say they will pass it on to their development team, and then that’s the end of it and the issue remains unresolved and will just get repeated again and again. I faced several availability and rate discrepancies with our OTAs, but then customer support will not investigate this. I was also just told they removed the Calendar Log, which was very crucial to see the changes made on the calendar on specific dates and time and to investigate rate and availability discrepancies. This is also very odd as this feature is still on their website. So either the Customer Support I spoke to was just lying to get away with resolving my issue, or they really removed that feature. I don’t get why they will do that though. Basically, I logged several issues and never really got a solution and Customer Support just kept pretending like the system works just fine when it’s not. Don’t believe anything they tell you before signing the contract with them. It’s been a nightmare using this system. ----- ### "Convinced user" — 5.0/5 > **Doreen** | *09 December 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The amount of features and automation options you get for the price is unparalleled. I did extensive research and this platform came up on top for nearly everything. Their support team is really awesome and very very responsive - I would recommend FS over every other software out there. I tried so many and this was the easiest and most comprehensive one at an affordable price. > > **Cons**: Still missing a feature to let users choose add on's and pay directly, but they promised it will come soon > > Been using it for 3 years and its been working great. You just have to take the time to set it up for your use case, easy but just takes some time, but thats the same for each and every one of those platforms. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/175865/fantasticstay?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175865/fantasticstay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data