--- description: Learn more about Google Chat price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.co.za/software/175800/chat Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2381 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2381 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.capterra.co.za/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6419 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24103 reviews) 4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5203 reviews) 5. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17559 reviews) ## Reviews ### "Google Chat App Review" — 5.0/5 > **Tebogo** | *16 October 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The chat, video and call Functionality standout for me in this app. > > **Cons**: None by far, maybe before the recent App updates and additional features currently in motion with the would have made me to have Cons regarding Google Chat but by far I’m loving the experience. > > Google chat makes communication method simple, easy and Convenient. ----- ### "Simple and convenient messaging for everyday communication" — 5.0/5 > **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats. > > **Cons**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats. > > Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps. ----- ### "Allows For Convenient Conversation" — 5.0/5 > **Verified Reviewer** | *07 April 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need. > > **Cons**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message. > > Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth. ----- ### "Google chat is not all that" — 2.0/5 > **Reynaldo** | *15 January 2025* | Publishing | Recommendation rating: 1.0/10 > > **Pros**: It is a challenge for me to identify some great qualities, while I used the Google chat platform. I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion. > > **Cons**: What I liked least about Google Chat is that it is not as professional as other communication platforms. I receive messages or have received unwanted messages in the past from fraudulent users. In my opinion it is a waste of space, and I need to delete it from my linked email accounts. > > My overall experience with Google chat is unnerving and not a highly rated chat communication tool. ----- ### "Simple and Effective Team Communication Tool" — 5.0/5 > **Nikki** | *05 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform. > > **Cons**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management. > > My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration. ----- Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data