--- description: Learn more about Google Chat price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.co.za/software/175800/chat Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2394 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2394 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.capterra.co.za/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6438 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24221 reviews) 4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17732 reviews) ## Reviews ### "Google Chat App Review" — 5.0/5 > **Tebogo** | *16 October 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The chat, video and call Functionality standout for me in this app. > > **Cons**: None by far, maybe before the recent App updates and additional features currently in motion with the would have made me to have Cons regarding Google Chat but by far I’m loving the experience. > > Google chat makes communication method simple, easy and Convenient. ----- ### "Works pretty well but prefer Microsoft Teams" — 4.0/5 > **Brandy** | *01 January 2026* | Professional Training & Coaching | Recommendation rating: 7.0/10 > > **Pros**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet. > > **Cons**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat. > > It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to. ----- ### "Simple and Effective Team Communication Tool" — 5.0/5 > **Nikki** | *05 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform. > > **Cons**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management. > > My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration. ----- ### "Google chat - Explore Threads" — 5.0/5 > **Vishal** | *21 September 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: Its a free tool and can be accessed via mobile as well Does not hang even when used organization wide Video call can be placed any time with the team Threads is a better option to allow multiple people to comment on a project > > **Cons**: During video call while presenting, the video screen is also presented. They should have an option for a better video presenting and screen sharing At times, it logs out automatically and needs to be logged in > > Overall is a great software for team and project communication Threads is a very good part I like within the software ----- ### "Google Chat review" — 3.0/5 > **Daniel** | *25 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The integration with Google services is the best aspect of Google Chat. Functionality is also easy to use. > > **Cons**: Too many notifications would be my biggest compliant. I'm a gmail user and I tended to get an email and a google chat when there was tagged activity. The double notification isn't a huge issue but it can clutter your email. ----- Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data