--- description: Learn more about Google Chat price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.co.za/software/175800/chat Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2393 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2393 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.capterra.co.za/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11134 reviews) 2. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6433 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24185 reviews) 4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5308 reviews) 5. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17674 reviews) ## Reviews ### "Google Chat App Review" — 5.0/5 > **Tebogo** | *16 October 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The chat, video and call Functionality standout for me in this app. > > **Cons**: None by far, maybe before the recent App updates and additional features currently in motion with the would have made me to have Cons regarding Google Chat but by far I’m loving the experience. > > Google chat makes communication method simple, easy and Convenient. ----- ### "Works pretty well but prefer Microsoft Teams" — 4.0/5 > **Brandy** | *01 January 2026* | Professional Training & Coaching | Recommendation rating: 7.0/10 > > **Pros**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet. > > **Cons**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat. > > It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to. ----- ### "A simple, but effective, chat tool for internal communication." — 4.0/5 > **Verified Reviewer** | *18 August 2026* | Civil Engineering | Recommendation rating: 8.0/10 > > **Pros**: Great value for money- it's already integrated in to Gmail so you don't need to spend any time integrating it or any additional funding to use it. It's also super-easy to use as a way to contact colleagues more quickly (alongside email) as it is all integrated in to the gmail workspace anyway. The layout is clean and simple so anyone could use it realistically. The newer AI features are good for recapping conversations quickly if you have a lot going on at a given time or for longer chats. > > **Cons**: It doesn't really have much in the way of customisation, it works great as a simple tool but if you have aspirations to integrate it with other tech or set up custom workflows etc. You can also get lost in and amongst emails as it sits in gmail, in and amongst your emailing etc... > > Really positive overall- it provides a simple chat tool all teams can use. It's intuitive, and comes at no additional cost to you if you already use gmail as a business. ----- ### "Google chat is not all that" — 2.0/5 > **Reynaldo** | *15 January 2025* | Publishing | Recommendation rating: 1.0/10 > > **Pros**: It is a challenge for me to identify some great qualities, while I used the Google chat platform. I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion. > > **Cons**: What I liked least about Google Chat is that it is not as professional as other communication platforms. I receive messages or have received unwanted messages in the past from fraudulent users. In my opinion it is a waste of space, and I need to delete it from my linked email accounts. > > My overall experience with Google chat is unnerving and not a highly rated chat communication tool. ----- ### "Simple and Effective Team Communication Tool" — 5.0/5 > **Nikki** | *05 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform. > > **Cons**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management. > > My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration. ----- Page: 1 / 97\ Next: [Next page](https://www.capterra.co.za/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data