Trainual

Trainual

by Trainual

Who Uses Trainual?

We help small and growing businesses build better training manuals so they can systematize their business, scale their processes, and empower their people.

What Is Trainual?

Simple, scalable online training manuals for fast-growing businesses. Document process, policies, role, and responsibility in one place, then automate onboarding and training, while building a foundation to scale faster. Perfect for businesses with 10-500+ employees eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.

Trainual Details

Trainual

https://trainual.com

Founded 2018

Trainual Pricing Overview

Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$99,00/month.

Starting Price

US$99,00/month

Pricing Details

Simple flat-rate packages for your whole team. No per-user fees.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Trainual Features

Business Process Management Software
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification Management
Corporate/Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Trainual Reviews

Showing 5 of 149 reviews

Overall
4,8/5
Ease of Use
4,7/5
Customer Service
4,7/5
Features
4,6/5
Value for Money
4,7/5
Maggie D.
Admin Assistant
Hospitality, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/20

"Best Decision we have made this year!"

Comments: Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Pros: Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Cons: We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Vendor Response

by Trainual on 2019/06/03

Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email [email protected] with any questions.?

  • Reviewer Source 
  • Reviewed on 2019/05/20
Verified Reviewer
Manager
Marketing & Advertising, 501-1 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/20

"Just what our company needed!"

Comments: Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros: Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons: There are no cons that I have been able to find.

Vendor Response

by Trainual on 2019/05/21

Thanks for the review -- Happy we were able to help get your team up to speed!

  • Reviewer Source 
  • Reviewed on 2019/05/20
Matt L.
President
Real Estate, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/05/13

"Game Changing Training "

Comments: Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.

Pros: The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

Cons: We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

Vendor Response

by Trainual on 2020/06/03

Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.

  • Reviewer Source 
  • Reviewed on 2020/05/13
Michael C.
General Manager
Construction, 13-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/03/10

"Don't sign up for the free trial"

Comments: Really disappointed. We had high hopes.

Pros: We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons: When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

  • Reviewer Source 
  • Reviewed on 2020/03/10
Lynette G.
Director
Real Estate, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/06/13

"Great system"

Comments: Trainual solves almost all of our onboarding dilemmas, and the library of templates gets you going quickly.

Pros: The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform.
The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.

Cons: Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.

Vendor Response

by Trainual on 2020/06/19

Hi Lynette! Thank you so much for leaving your candid feedback of Trainual. We are delighted to hear that you like our UI and prebuilt templates.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/06/13