Who Uses This Software?

JumpCloud serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Average Ratings

7 reviews
  • Overall 5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price $3/month
  • Pricing Details FREE forever -Up to 10 users; $9/user/mo -annually; $12/user/mo -monthly
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support Online

Vendor Details

  • JumpCloud
  • https://jumpcloud.com
  • Founded 2012

About JumpCloud DaaS

JumpCloud Directory-as-a-Service is Active Directory and LDAP reimagined. JumpCloud securely manages and connects your users to their systems, applications, files, and networks.

JumpCloud manages users and their systems whether Mac, Linux, or Windows and provides access to cloud and on-prem resources such as Office 365, G Suite, AWS, Salesforce, and Jira. The same login connects users to networks & file shares via RADIUS and Samba, respectively, securing your organizations WiFi.

JumpCloud DaaS Features

  • Biometric
  • Credential Management
  • Knowledge-Based Authentication
  • Mobile Authentication
  • Multifactor Authentication
  • Out-of-Band Authentication
  • Policy Management
  • Self Service Portal
  • Single Sign On
  • Social Sign On
  • Access Certification
  • Compliance Management
  • Multi-Factor Authentication
  • Password Management
  • Privileged Account Management
  • Self-Service Access Request
  • Single Sign On
  • User Provisioning
  • Application Access Control
  • Behavioral Analytics
  • Credential Management
  • Endpoint Management
  • Granular Access Controls
  • Least Privilege
  • Multifactor Authentication
  • Password Management
  • Policy Management
  • Remote Access Management
  • Threat Intelligence
  • User Activity Monitoring
  • Biometric
  • Credential Management
  • Identity Federation
  • Multifactor Authentication
  • Password Management
  • Policy Management
  • Social Sign On
  • User Management

JumpCloud DaaS Most Helpful Reviews

Divorcing Microsoft Active Directory, married nibble SaaS and cloud simplicity

Reviewed on 2018/09/17
VP of Engineering
Computer Software, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Jumpcloud has helped me move the authoritative directory to the cloud, unify sign-on and simplify end-user password sprawl.

Pros: Jumpcloud is a great alternative to Microsoft Active Directory, I've rolled out JC at several firms and enjoyed the simple to use and easy to deploy, yet powerful service they provide. A big plus is that JC is designed to be OS agnostic, so I can deliver the security, management, and scripting I need to endpoints and servers while allowing end-users to choose their preferred OS.

Cons: not much to add here, it does what its supposed to do.

Tough To Manage - Effective at it's Job

Reviewed on 2018/10/24
Support Manager
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I love what jumpcloud does, it provides safety and security to our company. We really needed a way to gain control and make sure company property was protected. Having the single login to multiple services helps our employees, with only having to remember one password.

Cons: It's pretty tough to implement and control. We constantly run into issues with configuring users on new systems. Systems fall out of date and don't add/remove users as the should. It's a headache to fix. Employees consistently get locked out, as they have to set a new password every 90 days

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