--- description: Learn more about Grasshopper price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grasshopper Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Grasshopper](/software/175002/grasshopper) # Grasshopper Canonical: https://www.capterra.co.za/software/175002/grasshopper Page: 1 / 16\ Next: [Next page](https://www.capterra.co.za/software/175002/grasshopper?page=2) > Grasshopper’s virtual business phone system is the all-in-one business communication and command center, accessible from anywhere in > > Verdict: Rated **4.3/5** by 359 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Grasshopper? Built specifically for small business owners, the Grasshopper virtual phone system enables entrepreneurs to keep personal and business calls separate, while you stay on-the-go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 359 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$14,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Available only in the USA and Canada. Please contact GoTo for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Contact Management - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Reporting/Analytics - Ring Groups - SMS Messaging - Virtual Extensions - VoIP - Voice Mail ## Integrations (2 total) - Google Voice - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.za/directory/31102/cloud-pbx/software) ## Alternatives 1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (872 reviews) 2. [800.com](https://www.capterra.co.za/software/208208/800-com) — 4.7/5 (333 reviews) 3. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "A Solid Tool" — 4.0/5 > **Andrea** | *25 September 2024* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: I loved how easy it was to set up new extensions with Grasshopper. > > **Cons**: Recording messages was challenging at times because the first word or two would be cut off during playback. > > Overall, I found Grasshopper easy to use and competitively priced. It worked well for us as a solution for our helpdesk ----- ### "Good Voice Quality, Features & Good Phone Support" — 5.0/5 > **Vijay** | *14 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very Cost Effective \& Superb Voice Quality > > **Cons**: Missing Chat Support \& Only Available In USA \& Canada > > I have used grashopper for 2 years \& voice quality \& phone support very good having good features like call forwarding, Auto Attendent,Extensions etc. which is essential for any good business softphone ----- ### "GRASSHOPPER had FCC Anti Spam requirements that cost too much time\!" — 2.0/5 > **NOAH** | *05 July 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: That I was able to text and that I was able to get extensions dialed for different employees along with visual voicemail > > **Cons**: That I was not able to text due to Federal Communications Commission who had a ton of red tape for anti-spam requirements for 7 digit phone numbers, it took us months to modify our website and regain texting capabilities. > > It cost us so much to comply with the new requirements that the FCC had and the unclear instructions that it basically had more costs to it than benefits in terms of the time that it cost our small business. ----- ### "Quality of app is no longer good" — 1.0/5 > **David** | *11 May 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It was a fine until a couple of months ago. I had no issue before. > > **Cons**: They made the app much much worse and also increased the price. I have to login by email to the program every time I want to see who called me, which I didn’t need to do before. Extremely inconvenient. Now I need to look for a different provider. Also, the texting function has never worked ----- ### "Grasshopper SUCKS" — 1.0/5 > **Matthew** | *05 March 2025* | Civic & Social Organization | Recommendation rating: 0.0/10 > > **Pros**: Nothing\! False advertisement, no bulk texting. Must upload contacts one at a time. Customer service is horrible. > > **Cons**: Everything\! Refused to refund. Not easy to use, no basic instructions. Cannot bulk text. > > Horrible\! Customer service is awful, WASTE of money. Bought this product a few years back and it was easy to use, uploaded contacts smoothly, and sent group text. NOW, none of that is possible. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.co.za/software/175002/grasshopper?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175002/grasshopper) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data